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How do you help a client in a healthcare setting who doesn't want help on getting dressed or doing exercises I might get in trouble if I let another practitioner treat them and I'm supposed to. #Spring25?

I'm just beginning with going out to clinics and treating patients. I want to respect them but, treat them #Spring25

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Subject: Career question for you

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Lynne’s Answer

Hi Jamar,
It is EXTREMELY important that you establish a relationship with patients so that they trust you to work with you.
If you are just approaching them to just to get a task done people recognize that and oftentimes will give you resistance. Talk to your patients and ask questions to get to know them .
People want to know that people care about THEM more than you care about your JOB.
It makes a very real difference.
Take Care!
Thank you comment icon Loved reading this, thanks! Jamar
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Rosemary’s Answer

Hi Jamar,
I'm sure this can be frustrating, but don't lose hope, you are a professional in your career. Blend in, become a part of them. Referring back to your training, how patients become sad, hopeless, depressed, and fragile. If you're their regular caretaker, you know what their likes, and dislikes are. Strike up a conversation with them and find out more. Turn on some music and make it a party. Offer to do some exercises with them. Make them feel good about themselves, energize them with compliments. Inform them of the exciting things you have on schedule for them for the day. Make them want to get dressed. Dance, do a jig, make it happen.
Thank you comment icon Hello Ms. Banks. Thank you for your answer. I guess sometimes I over think it. I'll make sure to remember this and implement it into my practice. Have a nice week! Jamar
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Kazi’s Answer

As a beginner, there are many difficult situations we face, which are normal. This is not personal, most of the time. Another thing is that the patient has the right to say no. Forcing or pressuring violates their rights.
The first thing is to build trust, a comfortable relationship. Make the patient feel comfortable with the interaction.
Start a conversation by saying, "We are here to help. Is there any way I can make you more comfortable?"
Treat the patient as a respected older adult, much like a family member.
Ask for help from the supervisor,
Document what happened.
Soon, you will be a pro at handling patients.

Best,
Thank you comment icon I'm excited to put your great advice to good use! Jamar
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