Career questions tagged customer-support

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Brandon1243 views

What classes are out there for Customer Service representatives?

I really need to work on my social skills and I know that there are speech classes, but I want to know what classes are specifically for working in Customer Service. #customer-service #social-skills #customer-support

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Allen1292 views

Is customer support at an airline easier or harder than customer support in other industries?

I'm thinking about working in customer support, but I hear it's hard dealing with unhappy customers on the phone. Is it the same for airline customer support? Please tell me in what ways it can be harder or easier. This question was posted by a CareerVillage administrator on behalf of the students of CareerVillage. #airline-industry #customer-service #customer-relations #customer-support #customer-satisfaction

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