2 answers
Phoebe
Student
Grafton, Ohio
4
Questions
Asked
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What is a typical day of a business person like?
#hard-worker
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2 answers
Mary Slagle
Business Development/Underwriting Manager
12
Answers
Laguna Niguel, California
Updated
Mary’s Answer
Hi Phoebe,
The answer to your question really depends on what aspect of business interests you. I will speak in terms of being an insurance business professional, but much of my day is similar to other industries.
I am in business development in the area of insurance for companies. So may day is centered around communication with my customers, building relationships with new/prospective ones and maintenance of the knowledge within my discipline. They are all important and these are the same regardless of the area of business one chooses.
I always try to respond to any questions thrown at me within the same day received, whether it came in the form of a call or an email. Maintaining good business relationships requires being responsive so your customers don't feel ignored. They want to do business with people/companies who care about them and make them feel special. Sometimes it is important to reach out to your customers to see how they are doing, even if they did not have a question or need. Making calls to them to just say hello may lead to further business opportunities. Communication with customers should always include appropriate personal conversation so you can get to know them better. Making a note of things you've discussed with them is important so you can bring them up when you speak again. Perhaps asking them about sports, shopping, etc. is a way to break the ice and make the conversation fun. Then, you can ask them about it when you speak the next time and this can make them feel remembered and special.
When you are trying to gain a brand new customer, it entails a little more effort to get "in the door." Sometimes making a few calls will get you nowhere. But, again, getting to know them can make all the difference. When you make a good contact and they begin to work with you/your company, that communication over the phone is very important. Coronavirus has limited our ability to meet in person with customers so we have to stand out in other ways. Picking up the phone is a good one. Video conferencing is becoming more utilized, but a lot of companies are not set up for it yet. If you have it and so do they, then you should capitalize on that so you can put a name to a face. If not, pick up that phone!
Finally, whatever field of business you represent, it is always important to continue to gain knowledge of what it is you do. In the insurance world there are many laws and statutes that control the way companies do business. When you are knowledgeable in your field, it speaks volumes to your customers. Becoming their "go-to" contact when they have difficult questions goes a long way as they trust you. When the time comes for them to purchase your product or services, they will give you a chance if you've earned their trust.
Good luck!
Mary
The answer to your question really depends on what aspect of business interests you. I will speak in terms of being an insurance business professional, but much of my day is similar to other industries.
I am in business development in the area of insurance for companies. So may day is centered around communication with my customers, building relationships with new/prospective ones and maintenance of the knowledge within my discipline. They are all important and these are the same regardless of the area of business one chooses.
I always try to respond to any questions thrown at me within the same day received, whether it came in the form of a call or an email. Maintaining good business relationships requires being responsive so your customers don't feel ignored. They want to do business with people/companies who care about them and make them feel special. Sometimes it is important to reach out to your customers to see how they are doing, even if they did not have a question or need. Making calls to them to just say hello may lead to further business opportunities. Communication with customers should always include appropriate personal conversation so you can get to know them better. Making a note of things you've discussed with them is important so you can bring them up when you speak again. Perhaps asking them about sports, shopping, etc. is a way to break the ice and make the conversation fun. Then, you can ask them about it when you speak the next time and this can make them feel remembered and special.
When you are trying to gain a brand new customer, it entails a little more effort to get "in the door." Sometimes making a few calls will get you nowhere. But, again, getting to know them can make all the difference. When you make a good contact and they begin to work with you/your company, that communication over the phone is very important. Coronavirus has limited our ability to meet in person with customers so we have to stand out in other ways. Picking up the phone is a good one. Video conferencing is becoming more utilized, but a lot of companies are not set up for it yet. If you have it and so do they, then you should capitalize on that so you can put a name to a face. If not, pick up that phone!
Finally, whatever field of business you represent, it is always important to continue to gain knowledge of what it is you do. In the insurance world there are many laws and statutes that control the way companies do business. When you are knowledgeable in your field, it speaks volumes to your customers. Becoming their "go-to" contact when they have difficult questions goes a long way as they trust you. When the time comes for them to purchase your product or services, they will give you a chance if you've earned their trust.
Good luck!
Mary
Vikram Manikantan Prathap
Employed
20
Answers
Bengaluru, Karnataka, India
Updated
Vikram’s Answer
Hi Phoebe,
Below are some of the typical activities,
- Check in to the office
- run through pending item of the previous day and if anything needs immediate attention and then close the same
- see if there are any new business opportunities for the day and for the for the coming days as this is a key aspect of running a successful business
- see if there are any customer complaints and address those if any
- see if there any legal and regulatory obligations that needs attention
- run through profile loss statements to see the health of the business
High level these are the one that we can focus on.
Thanks,
Vikram
Below are some of the typical activities,
- Check in to the office
- run through pending item of the previous day and if anything needs immediate attention and then close the same
- see if there are any new business opportunities for the day and for the for the coming days as this is a key aspect of running a successful business
- see if there are any customer complaints and address those if any
- see if there any legal and regulatory obligations that needs attention
- run through profile loss statements to see the health of the business
High level these are the one that we can focus on.
Thanks,
Vikram