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How do you handle difficult people as a security guard?

Hello, Student from San Jose job corps here. Was wondering how one security guard manages to handle the people that are tough to handle

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Pilar’s Answer

Hello Lonnie,

This question gets very tricky. The answer depends on your employer and the rules and regulations outlined in your job description and employee handbook. You have to follow those rules to protect yourself and your employer. Also, some states, like California, require a license for security guard positions. Generally, security guards are required to "observe and report." Communication is critical; it doesn’t always work, but you must attempt to de-escalate situations. Be smart and recognize when the problem is not worth it; certainly not worth getting hurt.

A security guard job is good, but do not limit yourself. Further your education, you will be glad you did as you age. You will have more opportunities in life.

Good luck!
Thank you comment icon Thank you, Mr.Torres I'm planning on becoming a security guard of any sort. I know it can get tricky but I wanted to see how tricky it can get and now I know to just calm things down when or if I can! Lonnie
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