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Updated
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What are your strategies to building trust with new colleagues or clients?
What are your strategies to building trust with new colleagues or clients?
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24 answers
Updated
Jerome’s Answer
I am a sales, professional, and trust is huge when it comes to client relationships. Utilizing stories of past experiences to show how you will support them can go a long way. People want to work with people who have worked with other people. It can be a fine line between being boastful and simply communicating your value.
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Marlene’s Answer
Schedule a one-on-one chat to get to know someone better. Start with simple questions like "Where do you live?" and then connect their answers to something you can relate to.
Elisa Amador
Customer Management and remote device configuration support
8
Answers
San José, Costa Rica
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Elisa’s Answer
Hi ! for the most part, in a world filled with technology and shortcuts, always be the best person you can> Be polite, respectful, do what you say you will do, be honest and overtime this will build trust. Human interactions are not a recipe based step-by-step manual; you just have to be aware of how each individual person lets you know they create and build relationships.
Best of luck!
Best of luck!
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PwC’s Answer
- Remember 1-2 small details your colleagues share about themselves - how they like to work, their family, their interests, and find opportunities to ask them about themselves and demonstrate you care because you remember these seemingly insignificant details.
- Reaching out to those all around you - above and beyond - to see how things are both inside and outside of work. Take notes on what they are doing for fun in their life and follow up with them later on to see how it was. Make the those around you feel heard and important.
- Provide a safe space and listen to my colleagues. I also share my personal life with them to show that I trust them, with the hope that they trust me back as well. I try to always be honest and straight with them without any sugar coating but also show empathy.
- Listen to what they have to say and learn what their needs are. How do they express their needs? If they reluctant to admit not knowing something, then try to give them a pathway to express this without embarrassment. Do the little things that may not seem like much but can mean a great deal to someone who has a problem. Make helping them a priority and let them know, they can count on you.
- Reaching out to those all around you - above and beyond - to see how things are both inside and outside of work. Take notes on what they are doing for fun in their life and follow up with them later on to see how it was. Make the those around you feel heard and important.
- Provide a safe space and listen to my colleagues. I also share my personal life with them to show that I trust them, with the hope that they trust me back as well. I try to always be honest and straight with them without any sugar coating but also show empathy.
- Listen to what they have to say and learn what their needs are. How do they express their needs? If they reluctant to admit not knowing something, then try to give them a pathway to express this without embarrassment. Do the little things that may not seem like much but can mean a great deal to someone who has a problem. Make helping them a priority and let them know, they can count on you.
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PwC’s Answer
- I am reading a book called "Give and Take: A Revolutionary Approach to Success" by Adam Grant where it talks about the lifelong impact when we act as a giver. The takeaway was that when we act as a giver we are always will be succeed. I believe our culture already has that. I think it might be impactful if we also put a name on this approach It would be also great to add this to our lifelong strategy
- For me, building trust with new colleagues or clients starts with showing genuine interest. I focus on listening first — understanding what matters to them, their challenges, and how they like to work.
I also try to be consistent and reliable early on. Small things like following through on commitments, being clear about expectations, and being honest if something isn’t clear go a long way.
Most importantly, I aim to be authentic — not trying to impress, but trying to be helpful. Trust builds when people feel heard, respected, and confident that you’ll do what you say.
- Focus on active listening to understand their perspectives and needs, be empathetic. Clear and transparent communication helps establish trust, while following through on commitments builds reliability. sharing knowledge generously and seeking feedback, ensuring mutual growth. My biggest strategy is empathy, ensuring integrity and respecting cultural or personal differences creates stronger connections.
- For me, building trust with new colleagues or clients starts with showing genuine interest. I focus on listening first — understanding what matters to them, their challenges, and how they like to work.
I also try to be consistent and reliable early on. Small things like following through on commitments, being clear about expectations, and being honest if something isn’t clear go a long way.
Most importantly, I aim to be authentic — not trying to impress, but trying to be helpful. Trust builds when people feel heard, respected, and confident that you’ll do what you say.
- Focus on active listening to understand their perspectives and needs, be empathetic. Clear and transparent communication helps establish trust, while following through on commitments builds reliability. sharing knowledge generously and seeking feedback, ensuring mutual growth. My biggest strategy is empathy, ensuring integrity and respecting cultural or personal differences creates stronger connections.
Updated
Michelle’s Answer
Hello, CVOH !
It's a strategy ? Oh. Since I am originally from the 20th Century mode of the labor market, I can explain it based on that experience, but it can not be described as a strategy.
Finding common bonds with colleagues is very rewarding, I have found. Many times, just by the nature of the work, there can be an instant positive rapport and that usually leads to getting to know the person better. I think one brings life experience into the workplace and interacts based on their own personal style. It shouldn't be something that is calculated or planned - in other words, just be yourself at work. Know boundaries and understand the personalities of your co-workers. That can be a guide for how you interact with each person individually.
Sometimes, no matter how one tries, trust cannot be built because it's a give and take and when you are joined with strangers at a workplace, some of the new people at one's job are more interested in other dynamics and all one can do is be oneself and approach interacting with honesty and respect.
As for the Acting profession, all you need to do is show up and it's a new family. It's always easy to bond with fellow actors and each project usually brings about friendships and instant trust. Acting demands trusting others since it's so collaborative. I've worked on both the West and East Coast and I can say that the West Coast was much friendlier and easier to bond with on projects. Regionalisms can come into play, but again, being oneself is of foremost importance.
In the workplace, I've just always let things happen as far as building trust among colleagues. As for clients in other fields, sometimes it takes a long time to get to know someone (for their true personality to show) and that's okay, too.
It's a strategy ? Oh. Since I am originally from the 20th Century mode of the labor market, I can explain it based on that experience, but it can not be described as a strategy.
Finding common bonds with colleagues is very rewarding, I have found. Many times, just by the nature of the work, there can be an instant positive rapport and that usually leads to getting to know the person better. I think one brings life experience into the workplace and interacts based on their own personal style. It shouldn't be something that is calculated or planned - in other words, just be yourself at work. Know boundaries and understand the personalities of your co-workers. That can be a guide for how you interact with each person individually.
Sometimes, no matter how one tries, trust cannot be built because it's a give and take and when you are joined with strangers at a workplace, some of the new people at one's job are more interested in other dynamics and all one can do is be oneself and approach interacting with honesty and respect.
As for the Acting profession, all you need to do is show up and it's a new family. It's always easy to bond with fellow actors and each project usually brings about friendships and instant trust. Acting demands trusting others since it's so collaborative. I've worked on both the West and East Coast and I can say that the West Coast was much friendlier and easier to bond with on projects. Regionalisms can come into play, but again, being oneself is of foremost importance.
In the workplace, I've just always let things happen as far as building trust among colleagues. As for clients in other fields, sometimes it takes a long time to get to know someone (for their true personality to show) and that's okay, too.
Updated
PwC’s Answer
Strategically
1) Make a prioritized list of colleagues you would like to meet with (ensure diversity in background, location, lines of business)
2) Send a brief invite to a few, limiting 2 per week. Don't overthink.
3) Start to build a trust coalition
4) Allocate time to explore how to help your network
Tactically
1) Deliver what you have promised in the promised timeline
2) If something happens, let people know asap and explain what to expect. Avoid surprises.
3) Push back and offer alternative routes if you don't think the current plan is not the best. Nobody likes a yes-person."
1) Make a prioritized list of colleagues you would like to meet with (ensure diversity in background, location, lines of business)
2) Send a brief invite to a few, limiting 2 per week. Don't overthink.
3) Start to build a trust coalition
4) Allocate time to explore how to help your network
Tactically
1) Deliver what you have promised in the promised timeline
2) If something happens, let people know asap and explain what to expect. Avoid surprises.
3) Push back and offer alternative routes if you don't think the current plan is not the best. Nobody likes a yes-person."
Updated
PwC’s Answer
- I focus on listening first and showing genuine curiosity about their goals and challenges. That does not always have to be work focused. I follow through on commitments, no matter how small, to demonstrate reliability. I also believe in being transparency, sharing both what I know and where I may need to collaborate with others, or need more of a working session or sounding board. I do this because I feel like honesty creates credibility.
- I focus on finding common ground to build rapport, which is especially important in a remote environment. I make it a point to ask thoughtful questions and pay attention to details colleagues share about their hobbies, where they live, family, or recent vacations. These personal touchpoints create opportunities to connect beyond work. I also prioritize checking in with team members outside of formal meetings to show genuine interest and ensure they feel valued.
- I build trust by being consistent and reliable, following through on commitments, and showing up prepared. I focus on listening carefully to understand needs and perspectives, and I’m transparent about both opportunities and challenges. By combining honesty, respect, and competence, I create a foundation of trust that makes collaboration easier from the start.
- I believe the foundation of trust is authenticity. My guiding phrase is “be yourself,” and I consistently strive to uphold that in every personal and professional interaction. By showing up as my genuine self, I create a safe and open space that encourages others to do the same. This approach fosters authentic, organic relationships built on mutual respect and honesty.
- I focus on finding common ground to build rapport, which is especially important in a remote environment. I make it a point to ask thoughtful questions and pay attention to details colleagues share about their hobbies, where they live, family, or recent vacations. These personal touchpoints create opportunities to connect beyond work. I also prioritize checking in with team members outside of formal meetings to show genuine interest and ensure they feel valued.
- I build trust by being consistent and reliable, following through on commitments, and showing up prepared. I focus on listening carefully to understand needs and perspectives, and I’m transparent about both opportunities and challenges. By combining honesty, respect, and competence, I create a foundation of trust that makes collaboration easier from the start.
- I believe the foundation of trust is authenticity. My guiding phrase is “be yourself,” and I consistently strive to uphold that in every personal and professional interaction. By showing up as my genuine self, I create a safe and open space that encourages others to do the same. This approach fosters authentic, organic relationships built on mutual respect and honesty.
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PwC’s Answer
- Building relationships involves trust. What I have found is that people engage with your when you show an interest in them and their lives both professionally and personally. Be humble, show interest and that will help contribute to building strong trusted relationships.
- The key is to just be your authentic self in conversations. Ask probing questions and let others talk. For clients, it is always helpful to appreciate their current strategy and challenges they experience in a daily basis.
- Think of building a relationship with a client no differently than you build relationships with friends. It takes showing up, listening, caring, getting to know them personally and sharing some of yourself too.
- The key is to just be your authentic self in conversations. Ask probing questions and let others talk. For clients, it is always helpful to appreciate their current strategy and challenges they experience in a daily basis.
- Think of building a relationship with a client no differently than you build relationships with friends. It takes showing up, listening, caring, getting to know them personally and sharing some of yourself too.
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PwC’s Answer
- It is important to get to know someone in order to build trust with them. This includes learning about them, both professionally and personally, to the extent that person is comfortable. For example, learning how someone prefers to communicate, what their ways of working are, and how they like to give and receive appreciation, all can go a long way when showing someone you care. Additionally, learning about their interests outside of the work environment can help you build rapport with someone. Demonstrating that you care and you want to learn about them are key ways to build trust and thus build a relationship.
- In order to build trust with new colleagues and clients, I immediately start by putting my best foot forward at the very beginning. This means having a positive attitude, trying to connect on a personal level, and simply having a smile on my face. First impressions are everything!
- I show a genuine interest in them as people first, coworkers second. It's good to understand their background, what brought them to PwC, what their role in the org is and what drives them. This builds trust and connection beyond surface level needs. I also find ways to add value without them asking.
- In order to build trust with new colleagues and clients, I immediately start by putting my best foot forward at the very beginning. This means having a positive attitude, trying to connect on a personal level, and simply having a smile on my face. First impressions are everything!
- I show a genuine interest in them as people first, coworkers second. It's good to understand their background, what brought them to PwC, what their role in the org is and what drives them. This builds trust and connection beyond surface level needs. I also find ways to add value without them asking.
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PwC’s Answer
- Active listening! Show your colleagues that you are hearing what they say by demonstrating that you understand them. Repeat their statements, show eye contact, and promote a positive relationship by minimizing any multi-tasking. This helps gather trust and respect with peers.
- Start by active listening more than talking. Ask open-ended questions about their issues, thoughts and desires, and then summarize what you heard to confirm. In a recent Second City Workshop during a conference, we practiced listening skills by playing scenarios for ""No"", ""Yes, but..."" and ""Yes, and..."", and analyzed the differences in end results. Also, by ask open-ended questions, you will lead the colleague and client to often times reach their own conclusions or solutions, and they will in turn feel they resolved the issues.
- Be transparent and honest. If you don’t know something, say so early and work with them together on some proposed solutions.
- Demonstrate empathy and respect. Acknowledge pressures the other person faces, learn about the other person's style and preferences, and adapt your style accordingly. For example, do not give a person who prefers high-level summaries the long-winded details, otherwise you run the risk of frustrating them and lose their attention.
- Build rapport with small, genuine gestures. Small things matter in building a new relationship. You can strive to remember their names and do close follow-up on things they mentioned. If you talked about something you'd do or provide, make sure you actual deliver to gain their trust.
- Start by active listening more than talking. Ask open-ended questions about their issues, thoughts and desires, and then summarize what you heard to confirm. In a recent Second City Workshop during a conference, we practiced listening skills by playing scenarios for ""No"", ""Yes, but..."" and ""Yes, and..."", and analyzed the differences in end results. Also, by ask open-ended questions, you will lead the colleague and client to often times reach their own conclusions or solutions, and they will in turn feel they resolved the issues.
- Be transparent and honest. If you don’t know something, say so early and work with them together on some proposed solutions.
- Demonstrate empathy and respect. Acknowledge pressures the other person faces, learn about the other person's style and preferences, and adapt your style accordingly. For example, do not give a person who prefers high-level summaries the long-winded details, otherwise you run the risk of frustrating them and lose their attention.
- Build rapport with small, genuine gestures. Small things matter in building a new relationship. You can strive to remember their names and do close follow-up on things they mentioned. If you talked about something you'd do or provide, make sure you actual deliver to gain their trust.
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PwC’s Answer
- Slow down and listen to build trust and rapport. Use the equivalent of “tell me your story” for the situation. You can’t lose on internal or external conversations if you really listen and ask questions.
- Listen carefully, take notes, learn about their family and hobbies, be super responsive with their questions, bring them content and opportunities proactively, then add others to the team who have the same approach but different specialties.
- Put yourself in their shoes. Think, how can you make them successful in the role and mission. Share what other peers are doing, don’t be afraid to reach out when things get tough
- Building trust with new colleagues and clients starts with eye contact, a firm handshake and a smile. Standing up to shake hands is important too!
- Be prepared, listen carefully and bring bold perspectives
- Listen carefully, take notes, learn about their family and hobbies, be super responsive with their questions, bring them content and opportunities proactively, then add others to the team who have the same approach but different specialties.
- Put yourself in their shoes. Think, how can you make them successful in the role and mission. Share what other peers are doing, don’t be afraid to reach out when things get tough
- Building trust with new colleagues and clients starts with eye contact, a firm handshake and a smile. Standing up to shake hands is important too!
- Be prepared, listen carefully and bring bold perspectives
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Elizabeth’s Answer
Be honest, share what value to bring or what you've brought to others and always do what you say you will do. Trust is built on lasting promises delivered. Hope you find this helpful!
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PwC’s Answer
- Ask about their families, interests, or hobbies. Learn about them outside of work which will allow you to build a deeper relationship, and perhaps even a friendship.
- Spending one on one time for coffee or lunch/dinner is my best strategy. Being face to face is our unique trait - and being face to face is not replaceable.
- Building trust requires the ability to put yourself on a shingle and be vulnerable. In order to build trust you need to give something to get something. For example if you want to learn about their family or them as individuals - you should have the courage to share about your family or yourself.
- Focus on listening to them, be curious and ask questions to get to know them and their business; offer to help in some way and following up timely with said item; periodic check ins even if informal shows you are keeping them top of mind.
- Spending one on one time for coffee or lunch/dinner is my best strategy. Being face to face is our unique trait - and being face to face is not replaceable.
- Building trust requires the ability to put yourself on a shingle and be vulnerable. In order to build trust you need to give something to get something. For example if you want to learn about their family or them as individuals - you should have the courage to share about your family or yourself.
- Focus on listening to them, be curious and ask questions to get to know them and their business; offer to help in some way and following up timely with said item; periodic check ins even if informal shows you are keeping them top of mind.
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PwC’s Answer
- Eat lunch with your colleagues and get to know them outside of work. This will help with the culture on engagements if you see your fellow team mates as friends as well as colleagues!
- Don't underestimate the power of small talk - whether you're interacting in person or virtually. Make an effort to actually get to know the people you're interacting with, because you never know how you'll cross paths in the future.
- Build rapport by conversing on a personal level finding common ground. Listen to understand vs listening to reply.
- Always be open to relationships, be open to listen and open to suggestions while taking feedback. I have been with the firm for over 20 years and it's amazing how relationships seem to come back around when you least expect it.
- Authenticity. In my experience working across different cultures, different social classes, and in different environments one thing has always held steadfast: being authentic will help build trust faster than anything else. As humans, we seek connection in every interaction whether we realize it or not. To close that gap, the best and most efficient way to foster a budding relationship - professional or personal - is to be authentically kind, considerate, and communicative.
- Don't underestimate the power of small talk - whether you're interacting in person or virtually. Make an effort to actually get to know the people you're interacting with, because you never know how you'll cross paths in the future.
- Build rapport by conversing on a personal level finding common ground. Listen to understand vs listening to reply.
- Always be open to relationships, be open to listen and open to suggestions while taking feedback. I have been with the firm for over 20 years and it's amazing how relationships seem to come back around when you least expect it.
- Authenticity. In my experience working across different cultures, different social classes, and in different environments one thing has always held steadfast: being authentic will help build trust faster than anything else. As humans, we seek connection in every interaction whether we realize it or not. To close that gap, the best and most efficient way to foster a budding relationship - professional or personal - is to be authentically kind, considerate, and communicative.
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Rebecca’s Answer
Thank you for your question. This is good question indeed
Below are my suggestions:
1. Be open minded and friendly
2.Have more regular and open communication
3. If possible, organise team building exercises
4. Organise some lunch or dinner gathering
Hope this helps!.Good Luck!
May Almighty God bless you!
Below are my suggestions:
1. Be open minded and friendly
2.Have more regular and open communication
3. If possible, organise team building exercises
4. Organise some lunch or dinner gathering
Hope this helps!.Good Luck!
May Almighty God bless you!
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PwC’s Answer
- I ask questions to understand my colleagues/clients interests. I listen, and I respond to their needs. I do what I say I’ll do. While these actions sound simple, building trust is critical and takes time and discipline. It’s very achievable when focused.
- Meeting new people is difficult for me, but I find that if I put myself out of my comfort zone and really like try to learn something personal about that person it builds a deeper connection. And always do what you say you’re going to do to build trust.
- Being one’s authentic self, being intellectually curious and really focusing in on listening with all of senses are the key’s to establishing trust and building relationships.
- Being open and more importantly, being vulnerable, is a huge asset in building open and trusting relationships with team members and clients. We are all human and being vulnerable often makes us more relatable and builds true connections.
- Meeting new people is difficult for me, but I find that if I put myself out of my comfort zone and really like try to learn something personal about that person it builds a deeper connection. And always do what you say you’re going to do to build trust.
- Being one’s authentic self, being intellectually curious and really focusing in on listening with all of senses are the key’s to establishing trust and building relationships.
- Being open and more importantly, being vulnerable, is a huge asset in building open and trusting relationships with team members and clients. We are all human and being vulnerable often makes us more relatable and builds true connections.
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PwC’s Answer
Maintain transparency in all interactions. Keep clients informed about progress, challenges, and any changes. Be honest about where you are and any challenges you may be having and your mitigation plan.
Show genuine interest in clients’ needs and feedback. This helps in understanding their concerns and building rapport. Be you and don’t over rotate on trying to be something different.
Invest time in getting to know your clients beyond business interactions. Building personal connections can strengthen trust. Talk about life outside of work and find things that you have in common or find interesting.
Show genuine interest in clients’ needs and feedback. This helps in understanding their concerns and building rapport. Be you and don’t over rotate on trying to be something different.
Invest time in getting to know your clients beyond business interactions. Building personal connections can strengthen trust. Talk about life outside of work and find things that you have in common or find interesting.
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Keyur’s Answer
Hi there, great question. Here are a few suggestions in addition to what others have mentioned:
First, show empathy and be genuine. This means trying to understand and listening carefully. Do this before offering any help. Asking for advice can also build trust, as it lets the other person share their perspective.
Second, make sure to keep your promises. If something might stop you from doing so, let the other person know. Although it can be tough to share bad news, doing so early helps your colleague or client understand the problem and opens up chances to discuss and work together.
Reach out and ensure you understand your collegue/client. What are their needs? Wants? Priorities?
Ask for advice on something you might need help with
Deliver on your commitments to them. Be Transparent if there are risks or issues. Communicate them early.
Be genuine and respectful
First, show empathy and be genuine. This means trying to understand and listening carefully. Do this before offering any help. Asking for advice can also build trust, as it lets the other person share their perspective.
Second, make sure to keep your promises. If something might stop you from doing so, let the other person know. Although it can be tough to share bad news, doing so early helps your colleague or client understand the problem and opens up chances to discuss and work together.
Keyur recommends the following next steps:
James Constantine Frangos
SOFTWARE ENGINEER SINCE 1972; NUTRITIONIST SINCE 1976.
7089
Answers
Gold Coast, Queensland, Australia
Updated
James Constantine’s Answer
Good Day Career Village Office Hours!
Just like a cautious swimmer, people only go into the water when they know it is safe! Until then, they just explore by the shore. Silly people ignore a lifeguard's warnings and 'swim with the sharks'! Communicate signals of friendship and safety! We have all experienced the 'sharks,' selfish people, egotists, narcissists, and we need to be cautious. Be polite and show the best of manners! Some people are incredibly thoughtful! Make sure your confidante is having an enjoyable time, and there is no pressure for demands, an outcome, or a sale. They are your all-important special guest!
Befriend the client! Introduce yourself. If they do not mind, address them by their Christian name. Address them by this name in conversation. Smile, in a friendly way. Show interest in the associate or client. Make them feel appreciated and important. If they are an employee, treat them as an equal! Find out the niche for that Client! Let them talk about themselves! What are they most interested in? Maybe you can have coffee with them! Certainly, pay for their beverage!
Just like a cautious swimmer, people only go into the water when they know it is safe! Until then, they just explore by the shore. Silly people ignore a lifeguard's warnings and 'swim with the sharks'! Communicate signals of friendship and safety! We have all experienced the 'sharks,' selfish people, egotists, narcissists, and we need to be cautious. Be polite and show the best of manners! Some people are incredibly thoughtful! Make sure your confidante is having an enjoyable time, and there is no pressure for demands, an outcome, or a sale. They are your all-important special guest!
Befriend the client! Introduce yourself. If they do not mind, address them by their Christian name. Address them by this name in conversation. Smile, in a friendly way. Show interest in the associate or client. Make them feel appreciated and important. If they are an employee, treat them as an equal! Find out the niche for that Client! Let them talk about themselves! What are they most interested in? Maybe you can have coffee with them! Certainly, pay for their beverage!
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Niels’s Answer
Building trust with your colleagues and customers is really important. My first tip is to be yourself—be genuine and honest. Listen closely, and if you're unsure about something, feel free to ask for clarification. Show that you truly care about the person, and try to see things from their perspective. Always keep your promises. Avoid spreading rumors and keep confidential information private.
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PwC’s Answer
- Think of each interaction as if you were in their shoes - what are the challenges they are facing and how best would they want help. "Put yourself in their shoes
- The core code for me building relationships is based on a few main things. First, being curious and showing others that I am interested in learning about them and their experiences. That can be about food, hobbies, shows/movies and sports. Even if I am not knowledgeable about something, being curious and wanting to learn causes the other person to share something they are passionate about to you. This will help you build trust with them. Additionally, I make sure I also share things I am passionate about with them, once I now a bit more about what they are passionate about. Also I make sure I am never fake in my interests in a way to try to find common ground. Being curious and learning about the other person is better than pretending to have a common interest that is based on a lie.
- Staying committed to specific timelines given, and also following through as promised for any work commitments. Also, making a point to connect on a personal level (finding similar interests, learning more about what they like to do outside work, etc.)
- Something I learned about building trust, is asking your colleague or client for their opinion on something or asking for their expertise. This shows that you value their input, and that you trust them. This will inevitably lead to more conversation and open up the relationship for mutual trust.
- The core code for me building relationships is based on a few main things. First, being curious and showing others that I am interested in learning about them and their experiences. That can be about food, hobbies, shows/movies and sports. Even if I am not knowledgeable about something, being curious and wanting to learn causes the other person to share something they are passionate about to you. This will help you build trust with them. Additionally, I make sure I also share things I am passionate about with them, once I now a bit more about what they are passionate about. Also I make sure I am never fake in my interests in a way to try to find common ground. Being curious and learning about the other person is better than pretending to have a common interest that is based on a lie.
- Staying committed to specific timelines given, and also following through as promised for any work commitments. Also, making a point to connect on a personal level (finding similar interests, learning more about what they like to do outside work, etc.)
- Something I learned about building trust, is asking your colleague or client for their opinion on something or asking for their expertise. This shows that you value their input, and that you trust them. This will inevitably lead to more conversation and open up the relationship for mutual trust.
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PwC’s Answer
Get to know clients personally and professionally. Demonstrating you are listening goes a long way in building confidence and trust.
I try to find something in common with every person I work with. I take a note of something personal the person told me about, e.g., upcoming vacation, and I ask about it the next time we meet. I think it demonstrates commitment and interest in the relationship.
Being hyper responsive, particularly with a new relationship where you are trying to figure them out and they are trying to figure you out. Frequent, smaller touch points help.
I try to find something in common with every person I work with. I take a note of something personal the person told me about, e.g., upcoming vacation, and I ask about it the next time we meet. I think it demonstrates commitment and interest in the relationship.
Being hyper responsive, particularly with a new relationship where you are trying to figure them out and they are trying to figure you out. Frequent, smaller touch points help.
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PwC’s Answer
- Be responsive and really listen. Learn how to speak effectively and in a way that connects with authenticity.
- Make personal connections and frame things in their point of view not your own
- Share the human side of who you are and learn the human side of new colleagues or clients. You'll find that you have many things in common!
- Listen and grow with your clients as individuals and enjoy the ride with them.
- Make personal connections and frame things in their point of view not your own
- Share the human side of who you are and learn the human side of new colleagues or clients. You'll find that you have many things in common!
- Listen and grow with your clients as individuals and enjoy the ride with them.