2 answers
kadence
Student
Chattanooga, Tennessee
1
Question
Updated
459 views
How do you improve?
How do you provide feedback to your staff when they make a mistake or have an opportunity to improve?
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2 answers
Jessica Segura
WW PO E-commerce
5
Answers
Heredia, Heredia Province, Costa Rica
Updated
Jessica’s Answer
Hello Kadence!!
If you already have one-on-one meetings with your team, use 5–10 minutes to give feedback:
What’s going well
What could improve
Keep a feedback notebook
Throughout the week, write down small things you observe:
• Attitudes
• Results
• Initiatives
Use the “GOOD – BETTER – HOW” method
GOOD: What went well
BETTER: What could improve
HOW: What suggestions or support you can offer
Follow up
• Check in on how the person is doing.
• Acknowledge improvements, even small ones.
• Ask if they need anything to keep progressing.
This shows that your feedback wasn’t just a “correction,” but part of their growth process.
If you already have one-on-one meetings with your team, use 5–10 minutes to give feedback:
What’s going well
What could improve
Keep a feedback notebook
Throughout the week, write down small things you observe:
• Attitudes
• Results
• Initiatives
Use the “GOOD – BETTER – HOW” method
GOOD: What went well
BETTER: What could improve
HOW: What suggestions or support you can offer
Follow up
• Check in on how the person is doing.
• Acknowledge improvements, even small ones.
• Ask if they need anything to keep progressing.
This shows that your feedback wasn’t just a “correction,” but part of their growth process.
Charlie Adams
Senior Human Resources Manager
37
Answers
Fort Worth, Texas
Updated
Charlie’s Answer
Providing feedback to your staff can be a great opportunity to help them grow and develop their skills, leading to improved performance and increased job satisfaction. It's important to provide feedback in a timely manner, as this allows your staff to make adjustments quickly and efficiently. Avoid waiting too long to provide feedback, as this can hinder progress and growth.
When providing feedback, be specific about the mistake or area for improvement, and provide concrete examples to help your staff understand exactly what they need to work on. Focus on the behavior that needs improvement, rather than attacking the person themselves. Make sure your feedback is constructive and not punitive in nature.
Encourage your staff to share their thoughts and opinions on the feedback provided, allowing them to feel valued and involved in the process. Additionally, provide support and resources to your staff to help them make the necessary improvements, such as additional training, mentoring, or coaching to develop the skills and knowledge they need to succeed.
When providing feedback, be specific about the mistake or area for improvement, and provide concrete examples to help your staff understand exactly what they need to work on. Focus on the behavior that needs improvement, rather than attacking the person themselves. Make sure your feedback is constructive and not punitive in nature.
Encourage your staff to share their thoughts and opinions on the feedback provided, allowing them to feel valued and involved in the process. Additionally, provide support and resources to your staff to help them make the necessary improvements, such as additional training, mentoring, or coaching to develop the skills and knowledge they need to succeed.