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How do you make sure your use of AI is inclusive?

How do you make sure your use of AI is inclusive?


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Steve’s Answer

Critical thinking is going to be an even more important skill. Keep developing your skills there! Seek advice and read as much as you can on critical thinking. Check the sources cited and use critical thinking skills to see if this feels right. By engaging with content that you feel is inclusive, platforms like chatgpt learn from those signals and the model will converge as the interactions will feed into the next round of data for training. Its not the only answer but its part of the solution.
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Pareen’s Answer

To ensure my use of AI is inclusive, I actively consider how unconscious bias can influence both the data and the design of AI systems. I start by questioning the assumptions behind the data I use—asking who is represented, who might be missing, and how that could affect outcomes.

I also advocate for diverse perspectives during development and testing phases, especially when AI tools are used in decision-making that impacts people. Importantly, I don’t rely solely on AI outputs; I apply human judgment to interpret results through an equity lens. By staying aware of my own biases and encouraging transparency in how AI models are trained and deployed, I aim to create experiences that are fair, respectful, and accessible to all users.
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PwC’s Answer

- Give opportunities to as diverse of team members as possible
- Fact check and check for bias
- Really need to be careful and intentional with your words and ideally have someone check that you are being open culturally and not biased in the prompts
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Patrick’s Answer

Personally, I try to review my prompts, data, etc. to ensure that I am taking into consideration what I believe to be an diverse audience. I work with my clients to ensure that their governance boards that are responsible for AI models that they also include diverse thought, actions, etc. in the development of those models. This should ensure that the data that is being trained represents a wide range of perspectives not just a single person or a single culture. This can be done by using test systems across a very diverse set of demographics. I also make sure that I setup forums where I can actively seek feedback so that I can train my models to be inclusive especially when it comes to underrepresented minorities. This ensures continuously improving my models to reduce bias. Lastly I would say you also need to take into consideration accessibility features within your models.
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PwC’s Answer

AI is so new for many that the first step of inclusion is just that, bringing people along to try and see these tools on their own. Then we do debrief - what was useful? what didn't work as expected? what will you do different next time? Doing these rounds with larger groups are a quick way to foster inclusion - even if people feel different about sharing their early steps, it's a game changer to just listen to others' thought process and question our own biases and blind spots.

I see AI as a kind of teammate—someone I can brainstorm with, explore ideas, and test solutions. To make sure my use of AI is inclusive, I try to ask questions from different perspectives and challenge the answers, staying curious but also cautious about potential biases. I use it to make my work more accessible, whether by simplifying, rephrasing, or even translating information so more people can connect with it. For me, inclusivity means using AI as a bridge that brings voices together, not a barrier that leaves anyone out.

I think by its nature AI is not inclusive because it primarily represents the perspective of those who created the specific AI tools. If you ask AI to create a simple image, for example, a child playing with a ball, you would see that the image it creates is likely not the one that you imagine, or one that other people imagine. But this extends not only to images. It also extends into how AI interprets data or drafts specific language. The only way to use AI in an inclusive manner is to provide data to AI that shows AI there are different perspectives and to encourage people of different backgrounds use AI.

Prompt and ask questions with different lenses.

Share use examples to make sure we are all benefiting - our individual success is directly linked to the success of the firm, and thus our collective success.
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Julie’s Answer

AI is a wonderful tool that can help flesh out your thoughts, or generate ideas for you to explore. To be sure that you are getting what you want out of it, its important to be very thoughtful in your AI prompting. To be sure you get inclusive content from your AI agent, be sure to include the audience you are writing for. Be as specific as you can be. Include any Generational, Cultural, and Demographic information you have access to. Iterate on your original prompt as often as necessary.
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