Aside from acquiring a deep knowledge and understanding of systems and technologies, you would have to have great communication and analytical skills. Communication skills mean you are able to both effectively listen and express your thoughts and observations. As an analyst, you will be asked to document systems and processes. These are typically done through research and interacting with people who are involved or working on these systems and processes. But I believe, talking and interacting with people will give you much deeper understanding and provide more insights compared to just looking at available documentation. Having the deeper understanding and more insights lend to a better analysis of these systems and processes. Analytical skills, for me, means your ability to see and all sides of a system or a process. It's akin to looking at it in 3D. Having this perspective helps you with formulating creative observations, recommendations and solutions.

I hope this helps and good luck!

Ed recommends the following next steps:

• Look into all those effective communication and writing classes. Save

A big skill that you want to keep strong is your thirst for knowledge and unending curiosity. If you often find yourself asking questions like:
"How did they do that?"
"Why did they do it that way?"
"You know... If we tried..."
Always feed that curiosity gene and never stop asking questions!

Active Listening - People typically know what they want but sometimes are unable to define it in today's technical speak.
Technical Writing - Gear up on Tech Writing. There are loads of free courses out there.

Best of Luck and I expect we will see you in the office soon enough! There's plenty of room ~ bring a friend.
Respectfully,
William R. Hart
Solutions Architect
Verizon Connect Telo.

William R recommends the following next steps:

• Technical Writing - Gear up on Tech Writing. There are loads of free courses out there. Save
• Active Listening - People typically know what they want but sometimes are unable to define it in today's technical speak. Save

Other than Computer systems knowledge, following are good skills to have:

Good understanding of the business you are supporting.
Elicit the requirements from multiple business team members and working with them to define the business process
Mapping those requirements and business process to either new or any existing system capabilities.
Ability to clearly explain those requirements/business process to Development teams
Ability to define the Test strategy and high-level Test cases.
Ability to understand data, data models and dependency
Logical thinking and problem solving skills

Logical and critical mind will be a great help! Passion for technology and innovation will be great for over the years growth

Hardware as well as software installation and management