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Devin Mullen’s Avatar

Devin Mullen

Customer service
Office and Administrative Support Occupations
Seneca, South Carolina
1 Answers
951 Reads
1 Karma

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Jake’s Avatar
Jake Dec 15, 2022 1287 views

Would you prefer to speak with an agent on the phone or contact them online?

There is a bit of a debate in our office these days about emailing clients vs calling clients. As someone in the marketing department I want them to call and email the client at least 3 before giving up. Some of our sales staff are insisting that clients don't want to talk on the phone and just...