If both co-workers are great employees, the easiest thing to do is to give them responsibilities that don't overlap. If one of them is not a great employee, give that employee an ultimatum of either getting along or moving on. If the employees are both valuable and must have overlapping responsibilities, then some time must be spent on encouraging them to see each other's perspective. Retreats or workshops that include exercises that explain the four basic types of personalities, the traits of each, and why each personality handles various situations the way they do have been proven to be very successful in solving employee conflict.
D'Lynne recommends the following next steps:
- Research personality traits training and development