13 answers
Hannah
Student
Chesnee, South Carolina
1
Question
Asked
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What soft skills are new employees lacking? I need to know what I should be working on to prepare for a job.
Soft Skills
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13 answers
Adam Rosenzweig
Vice President, Social Impact
4
Answers
Berkeley, California
Updated
Adam’s Answer
One important skill to develop is working iteratively. This means actively seeking and using feedback during your work process. Start by sharing early drafts with your manager or team to ensure you're on the right track. This approach helps you make necessary adjustments and stay aligned with goals. Unlike school assignments, which are often done once, work projects benefit from continuous improvement.
Also, don't underestimate "soft skills." These are often the most crucial abilities to succeed in any job.
Also, don't underestimate "soft skills." These are often the most crucial abilities to succeed in any job.
Allison Nixon
Social Impact
8
Answers
Salt Lake City, Utah
Updated
Allison’s Answer
Hey Hannah! I would agree with a lot of what other people have shared so far, and would especially echo communication skills and storytelling. Being successful in a career is so much more than the execution of your job, but getting people excited about and willing to champion your work and cause.
In addition to those skills, here are some really practical skills that I would categorize as soft, that I would recommend:
-managing your inbox (email & messaging platforms such as slack)
-finding a notetaking and organization system that works for you. This looks different for everyone, but managing your knowledge, tasks, ideas, etc, is crucial
-candid and direct communication
-sending and managing calendar invites. The professional world lives and dies by their digital calendars. Particularly in anything corporate.
-running a meeting. Know how to write an agenda, how to select the appropriate guest list, and managing meeting time, encouraging participation from everyone attending, and guiding the conversation / keeping folks on track
-regularly self reflect on your performance and work to identify what's working well or not well for you
-practice inviting feedback from those you work with or value their input. You should feel comfortable requesting both broad feedback and targeted or work-specific feedback
Good luck!
In addition to those skills, here are some really practical skills that I would categorize as soft, that I would recommend:
-managing your inbox (email & messaging platforms such as slack)
-finding a notetaking and organization system that works for you. This looks different for everyone, but managing your knowledge, tasks, ideas, etc, is crucial
-candid and direct communication
-sending and managing calendar invites. The professional world lives and dies by their digital calendars. Particularly in anything corporate.
-running a meeting. Know how to write an agenda, how to select the appropriate guest list, and managing meeting time, encouraging participation from everyone attending, and guiding the conversation / keeping folks on track
-regularly self reflect on your performance and work to identify what's working well or not well for you
-practice inviting feedback from those you work with or value their input. You should feel comfortable requesting both broad feedback and targeted or work-specific feedback
Good luck!
Eliza Peters
Sales and Social Impact
6
Answers
Herriman, Utah
Updated
Eliza’s Answer
Adaptability is a key skill for new employees. In any job, changes will happen in your role, team, or organization. Being able to adapt is important, like learning new software or processes, adjusting to new priorities, and working well with different team members. When changes come, face them with confidence. Don’t be afraid to ask questions, even if they seem simple. Focus on questions that help you understand your role better. Try to find answers on your own first, then ask questions to clear up any confusion. When you're starting out, it's the perfect time to ask questions. This sets you up for success and helps you build strong relationships with your peers!
Marian Liu
Technology Consultant
9
Answers
San Jose, California
Updated
Marian’s Answer
From my experience as a new hire, adaptability and teamwork were the most crucial soft skills to master.
The workplace moves fast, and things don’t always go as planned, so being flexible and open to learning is essential. Whether it’s adjusting to new tasks, handling unexpected challenges, or receiving constructive feedback, those who adapt quickly tend to thrive.
Equally important is teamwork and collaboration—no matter how skilled you are, most jobs require working with others. Being able to communicate effectively, listen to different perspectives, and contribute to group efforts makes a huge difference.
As a consultant, my team depends on the project I'm assigned (i.e., I change teams often). Although the content and the "hard" skills are important for project success, being able to collaborate with anyone (regardless of job position, company team, etc.) is the major factor in determining success. The "hard" skills can be learned throughout the project, but it's important to come in with these "soft" skills.
The workplace moves fast, and things don’t always go as planned, so being flexible and open to learning is essential. Whether it’s adjusting to new tasks, handling unexpected challenges, or receiving constructive feedback, those who adapt quickly tend to thrive.
Equally important is teamwork and collaboration—no matter how skilled you are, most jobs require working with others. Being able to communicate effectively, listen to different perspectives, and contribute to group efforts makes a huge difference.
As a consultant, my team depends on the project I'm assigned (i.e., I change teams often). Although the content and the "hard" skills are important for project success, being able to collaborate with anyone (regardless of job position, company team, etc.) is the major factor in determining success. The "hard" skills can be learned throughout the project, but it's important to come in with these "soft" skills.
Thank you, this is really helpful.
Hannah
Molly Metcalf
Tech Employee Impact Strategy
8
Answers
Salt Lake City, Utah
Updated
Molly’s Answer
Hi Hannah,
When working with others either on your team or cross-functionally within your company, it is important to be an active listener and communicator. This includes learning to quickly synthesize what you're hearing and then being able to rely it back to the speaker in a way that helps them feel heard while giving them an opportunity to clarify any points of confusion. Developing this skill will help you understand the most important points of the conversation and can guide action items and future work. It will also help you build stronger relationships with your team members and people across other teams.
When working with others either on your team or cross-functionally within your company, it is important to be an active listener and communicator. This includes learning to quickly synthesize what you're hearing and then being able to rely it back to the speaker in a way that helps them feel heard while giving them an opportunity to clarify any points of confusion. Developing this skill will help you understand the most important points of the conversation and can guide action items and future work. It will also help you build stronger relationships with your team members and people across other teams.
Lyndsay Pitbladdo
Sr Account Manager
2
Answers
Salt Lake City, Utah
Updated
Lyndsay’s Answer
I think that one soft skill that is beneficial to develop as early in a career as possible is Time Management & Prioritization. It can be difficult finding ways to manage workloads, set priorities, and meet deadlines without constant supervision. Some strategies that I find particularly effective are prioritization lists and time blocking. I am sure it would be extra beneficial if you could find a few online courses on Time Management. That way you can really set yourself up for success in the long game. Good luck!
Patricia Trostel
Medical transcription
8
Answers
Warrior, Alabama
Updated
Patricia’s Answer
You need to know MS Word and Excel because those are the most popular programs. It wouldn't hurt to know Outlook and power point.
NATÁLIA KLEMES
architecture
2
Answers
São Paulo, Brazil
Updated
NATÁLIA’s Answer
Hi Hannah, how are you?
What I always tell people is that you should research your field.
I usually go on LinkedIn and look at profiles of people who work in the field I want to work in.
These profiles help me get a sense of direction.
I write about courses, skills, and schools that these professionals have attended, which helps me a lot.
I hope this tip helps you too.
What I always tell people is that you should research your field.
I usually go on LinkedIn and look at profiles of people who work in the field I want to work in.
These profiles help me get a sense of direction.
I write about courses, skills, and schools that these professionals have attended, which helps me a lot.
I hope this tip helps you too.
Cliff Schreier
54
Answers
Rochester, Minnesota
Updated
Cliff’s Answer
Hannah,
Great question! A lot of people who are new to the workforce are sorely lacking in soft skills and some tend to be very introverted. This could come from doing everything on devices (e.g. phones, computers, etc.).
To stand out, work on your communication and presentation skills. The ability to collect, organize, and present your thoughts on a particular subject is key. Knowing your audience and meeting them where they are is key. You might be working with people from multiple generations, people who are auditory/visual/experiential learners, and people with learning disabilities (some visible, some not). Your ability to effectively communicate to them is key.
Learning some presentation skills (Powerpoint or similar) and how to 'tell a story' about what you're presenting vs. reading every word is a key skill that many people don't have.
Overcoming introversion is something I recommend. I took a Dale Carnegie class and that really changed me.
Ask for feedback early and often. I didn't do this right away, but when I started it really helped me.
Those are some thoughts. There are lots of books, etc. on this.
Good luck!
Great question! A lot of people who are new to the workforce are sorely lacking in soft skills and some tend to be very introverted. This could come from doing everything on devices (e.g. phones, computers, etc.).
To stand out, work on your communication and presentation skills. The ability to collect, organize, and present your thoughts on a particular subject is key. Knowing your audience and meeting them where they are is key. You might be working with people from multiple generations, people who are auditory/visual/experiential learners, and people with learning disabilities (some visible, some not). Your ability to effectively communicate to them is key.
Learning some presentation skills (Powerpoint or similar) and how to 'tell a story' about what you're presenting vs. reading every word is a key skill that many people don't have.
Overcoming introversion is something I recommend. I took a Dale Carnegie class and that really changed me.
Ask for feedback early and often. I didn't do this right away, but when I started it really helped me.
Those are some thoughts. There are lots of books, etc. on this.
Good luck!
Hannah Marigomen
Social Impact Account Coordinator
1
Answer
Plainfield, Illinois
Updated
Hannah’s Answer
Strong soft skills begin with effective communication—articulating your thoughts clearly is essential for making sure your message is understood.
Time management is also key, especially when juggling multiple projects. Prioritize tasks based on urgency, and allow room for unexpected issues by building in buffer time.
Problem-solving is equally important. Not everything will go according to plan, and when challenges arise, it’s crucial to focus on solutions rather than dwelling on the problem itself. Being able to quickly identify different ways to resolve issues, while maintaining quality, will keep you on track even when things don't go as expected.
Time management is also key, especially when juggling multiple projects. Prioritize tasks based on urgency, and allow room for unexpected issues by building in buffer time.
Problem-solving is equally important. Not everything will go according to plan, and when challenges arise, it’s crucial to focus on solutions rather than dwelling on the problem itself. Being able to quickly identify different ways to resolve issues, while maintaining quality, will keep you on track even when things don't go as expected.
Christopher Williams, CEBS, PMP
Senior Engagement Manager
69
Answers
Woodstock, Georgia
Updated
Christopher’s Answer
Hi Hannah -
In my opinion, the best soft skills to prioritize for a job are teamwork, communication, adaptability, and problem-solving.
Teamwork will be critical as you work with various groups throughout the organization. Working together towards a cohesive goal is very important for all companies and vital in most workplaces.
Communication is always an important skill, especially as you encounter co-workers with different communication styles. Written communication within emails and presentations is very important for conveying ideas, collaborating, and building relationships.
Adaptability is key because things can change quickly in the corporate world. The capacity to adjust to changing situations and to embrace innovation is essential in today's work environment.
Problem-solving will always be an important skill to have as you will need to identify issues, analyze situations, and develop creative solutions.
In my opinion, the best soft skills to prioritize for a job are teamwork, communication, adaptability, and problem-solving.
Teamwork will be critical as you work with various groups throughout the organization. Working together towards a cohesive goal is very important for all companies and vital in most workplaces.
Communication is always an important skill, especially as you encounter co-workers with different communication styles. Written communication within emails and presentations is very important for conveying ideas, collaborating, and building relationships.
Adaptability is key because things can change quickly in the corporate world. The capacity to adjust to changing situations and to embrace innovation is essential in today's work environment.
Problem-solving will always be an important skill to have as you will need to identify issues, analyze situations, and develop creative solutions.
Patrick Meyer
Executive - Data Analytics and AI
1058
Answers
Naperville, Illinois
Updated
Patrick’s Answer
As a new employee entering the workforce, it's essential to develop a set of soft skills that go beyond technical knowledge and academic qualifications. Here are some I think are probably the most commonly identified soft skills that can prepare you for a job:
* Clear and effective communication is critical in any professional environment. Many new employees struggle with articulating ideas, listening actively, and adapting their communication style based on the audience. To improve, practice writing clear emails, engaging in discussions, and asking for feedback on how to communicate more effectively with peers and supervisors. Additionally, work on both verbal and non-verbal communication, including tone, body language, and the ability to listen and respond thoughtfully.
* Emotional intelligence, which includes self-awareness, empathy, and the ability to manage emotions, is increasingly seen as an essential skill for success. Employees with high EQ are better at managing stress, working with diverse teams, and handling workplace challenges. To develop EQ, reflect on your emotional responses, practice mindfulness, and work on understanding and managing your emotions, as well as recognizing and empathizing with the emotions of others.
* Employers value employees who can think critically, analyze situations, and come up with effective solutions independently. New employees sometimes rely too heavily on managers for direction and may struggle with problem-solving in dynamic environments. You can build this skill by engaging in activities that challenge your thinking, such as case studies, brainstorming sessions, and scenario-based exercises. Practice breaking down problems into smaller parts and considering multiple perspectives before making decisions.
* The ability to prioritize tasks, manage deadlines, and stay organized is often a challenge for new employees, particularly those transitioning from an academic setting. In the workplace, managing multiple projects with varying deadlines can be overwhelming if not handled well. To improve, start using tools like calendars, to-do lists, or project management software to organize tasks and deadlines. Practice setting priorities, avoiding procrastination, and staying focused on the most important tasks.
* The ability to adjust to new situations, learn new skills, and thrive in a changing work environment is essential. Many new employees struggle with change or become frustrated when things don't go according to plan. To develop this skill, actively seek out opportunities that push you outside your comfort zone, whether it’s taking on a new project or learning a new software tool. Cultivate a mindset that views challenges as opportunities for growth.
* Working effectively with others is a fundamental skill in almost every job. New employees may sometimes struggle with navigating team dynamics or understanding how to contribute meaningfully in a group setting. To prepare, practice collaborative tasks in group settings, participate in team-based activities, and learn to both lead and support others. Being open to others' perspectives and giving constructive feedback are also essential parts of effective teamwork.
* While many new employees excel in their technical skills, they may struggle with building relationships in the workplace, which is crucial for career growth. Networking helps you gain mentors, learn from others, and access career opportunities. Work on building both professional and personal relationships with colleagues, attending industry events, and being proactive in seeking guidance and feedback from others.
By working on these soft skills, you'll not only be better prepared for the job market but also more equipped to excel and advance in your chosen career. These skills often make the difference between an employee who can perform the tasks assigned and one who stands out as a valuable asset to the team.
* Clear and effective communication is critical in any professional environment. Many new employees struggle with articulating ideas, listening actively, and adapting their communication style based on the audience. To improve, practice writing clear emails, engaging in discussions, and asking for feedback on how to communicate more effectively with peers and supervisors. Additionally, work on both verbal and non-verbal communication, including tone, body language, and the ability to listen and respond thoughtfully.
* Emotional intelligence, which includes self-awareness, empathy, and the ability to manage emotions, is increasingly seen as an essential skill for success. Employees with high EQ are better at managing stress, working with diverse teams, and handling workplace challenges. To develop EQ, reflect on your emotional responses, practice mindfulness, and work on understanding and managing your emotions, as well as recognizing and empathizing with the emotions of others.
* Employers value employees who can think critically, analyze situations, and come up with effective solutions independently. New employees sometimes rely too heavily on managers for direction and may struggle with problem-solving in dynamic environments. You can build this skill by engaging in activities that challenge your thinking, such as case studies, brainstorming sessions, and scenario-based exercises. Practice breaking down problems into smaller parts and considering multiple perspectives before making decisions.
* The ability to prioritize tasks, manage deadlines, and stay organized is often a challenge for new employees, particularly those transitioning from an academic setting. In the workplace, managing multiple projects with varying deadlines can be overwhelming if not handled well. To improve, start using tools like calendars, to-do lists, or project management software to organize tasks and deadlines. Practice setting priorities, avoiding procrastination, and staying focused on the most important tasks.
* The ability to adjust to new situations, learn new skills, and thrive in a changing work environment is essential. Many new employees struggle with change or become frustrated when things don't go according to plan. To develop this skill, actively seek out opportunities that push you outside your comfort zone, whether it’s taking on a new project or learning a new software tool. Cultivate a mindset that views challenges as opportunities for growth.
* Working effectively with others is a fundamental skill in almost every job. New employees may sometimes struggle with navigating team dynamics or understanding how to contribute meaningfully in a group setting. To prepare, practice collaborative tasks in group settings, participate in team-based activities, and learn to both lead and support others. Being open to others' perspectives and giving constructive feedback are also essential parts of effective teamwork.
* While many new employees excel in their technical skills, they may struggle with building relationships in the workplace, which is crucial for career growth. Networking helps you gain mentors, learn from others, and access career opportunities. Work on building both professional and personal relationships with colleagues, attending industry events, and being proactive in seeking guidance and feedback from others.
By working on these soft skills, you'll not only be better prepared for the job market but also more equipped to excel and advance in your chosen career. These skills often make the difference between an employee who can perform the tasks assigned and one who stands out as a valuable asset to the team.
Jon. Restani
Account Manager
22
Answers
Sacramento, California
Updated
Jon.’s Answer
Hello Hannah,
Soft skills are increasingly important in hiring within our industry. It's a great question and an important aspect to consider. I believe strong communication skills are crucial. This includes making good eye contact during conversations, using body language that shows interest and attention, and being organized by preparing notes, facts, and details for any interaction with colleagues.
Consider taking some simple online courses to improve your communication skills, language abilities, and personal presence. These types of soft skills can make a significant difference.
Good luck!
Soft skills are increasingly important in hiring within our industry. It's a great question and an important aspect to consider. I believe strong communication skills are crucial. This includes making good eye contact during conversations, using body language that shows interest and attention, and being organized by preparing notes, facts, and details for any interaction with colleagues.
Consider taking some simple online courses to improve your communication skills, language abilities, and personal presence. These types of soft skills can make a significant difference.
Good luck!
Thank you!
Hannah