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How do you use creativity in your job, even if your role isn’t traditionally considered “creative” ?
How do you use creativity in your job, even if your role isn’t traditionally considered “creative”?
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6 answers
Amy Elias
Creative Services Manager
3
Answers
Portland, Oregon
Updated
Amy’s Answer
Great question! Many people think 'creative' means being artistic (painting, designing), but in my role, creativity is actually just problem-solving in disguise.
I use creativity by asking 'Why do we do it this way?' instead of just following the routine. For example, if a process is slow and boring, I get creative by building a new automation tool or designing a better workflow to fix it. Creativity isn't always about making things 'pretty' - sometimes it’s about making things smart.
I use creativity by asking 'Why do we do it this way?' instead of just following the routine. For example, if a process is slow and boring, I get creative by building a new automation tool or designing a better workflow to fix it. Creativity isn't always about making things 'pretty' - sometimes it’s about making things smart.
PwC Impact
823
Answers
Orlando, Florida
Updated
PwC’s Answer
How I Use Creativity in My Role as an Experience Leader
Even though my role as an Experience Leader may not always be thought of as a “creative” position in the traditional sense, creativity is central to how I approach the work. For me, creativity means looking at challenges and opportunities from fresh perspectives and finding innovative ways to enhance both client and team experiences.
-Designing Experiences: I use creativity to shape interactions that leave a lasting impact—whether reimagining a meeting for better dialogue or building immersive experiences aligned with client goals.
-Problem-Solving: When there’s no playbook, I use creativity to connect dots across teams and operations within the firm to find fresh, effective solutions.
-Storytelling: I frame insights in ways that resonate, bringing data and ideas to life for stronger engagement.
-Human-Centered Approach: I anticipate needs and craft experiences that feel personalized, relevant, and memorable.
Even though my role as an Experience Leader may not always be thought of as a “creative” position in the traditional sense, creativity is central to how I approach the work. For me, creativity means looking at challenges and opportunities from fresh perspectives and finding innovative ways to enhance both client and team experiences.
-Designing Experiences: I use creativity to shape interactions that leave a lasting impact—whether reimagining a meeting for better dialogue or building immersive experiences aligned with client goals.
-Problem-Solving: When there’s no playbook, I use creativity to connect dots across teams and operations within the firm to find fresh, effective solutions.
-Storytelling: I frame insights in ways that resonate, bringing data and ideas to life for stronger engagement.
-Human-Centered Approach: I anticipate needs and craft experiences that feel personalized, relevant, and memorable.
PwC Impact
823
Answers
Orlando, Florida
Updated
PwC’s Answer
I see the process or workflow of how work is getting done and ask myself, how would I do it if anything is possible? There's power and motivation in that. Yes, some tasks have required methods and other parts invite creativity - I'm not a shrug your shoulders person. I'm intellectually curious and believe all of us are - we just need someone to remind us. Sometimes, we need "permission" from a coach or direct supervisor to be creative and proactively share a different way of working.
I use AI products creatively to try to come up with better ways of getting my assignments completed.
I use creativity in my job by finding innovative ways to approach routine tasks and solve challenges more efficiently. Even in roles that are analytical or process-driven, creativity helps me identify new workflows, improve communication, and tailor solutions that better meet the needs of my team and clients. For example, I might design a more intuitive report format or develop a unique strategy for managing competing priorities, which enhances productivity and engagement.
I use creativity when creating new excel files from scratch and reworking original files to use their full potential.
I'm a problem solver... and every problem requires creativity to think outside the box, bring in new perspectives and dream big. No matter the size or scope of the problem, be a McGyver ... use what you have, reach into your toolkit and imagine what is possible. Don't be intimidated or worry about being wrong... just use your imagination to think about what is possible. Then build. Don't underestimate the power of creativity -- bring on the fun!
I use AI products creatively to try to come up with better ways of getting my assignments completed.
I use creativity in my job by finding innovative ways to approach routine tasks and solve challenges more efficiently. Even in roles that are analytical or process-driven, creativity helps me identify new workflows, improve communication, and tailor solutions that better meet the needs of my team and clients. For example, I might design a more intuitive report format or develop a unique strategy for managing competing priorities, which enhances productivity and engagement.
I use creativity when creating new excel files from scratch and reworking original files to use their full potential.
I'm a problem solver... and every problem requires creativity to think outside the box, bring in new perspectives and dream big. No matter the size or scope of the problem, be a McGyver ... use what you have, reach into your toolkit and imagine what is possible. Don't be intimidated or worry about being wrong... just use your imagination to think about what is possible. Then build. Don't underestimate the power of creativity -- bring on the fun!
PwC Impact
823
Answers
Orlando, Florida
Updated
PwC’s Answer
- Complex business problems require creativity to solve them. By being creative, you can add value that your client couldn’t create themselves.
- When ideas stagnate or the team feels “blah”, using crayons, markers, colors, papers, doodling, etc allows for ideation in a safe space without a computer, screen or tradition pen/paper. Even in client meetings, “thinking outside of the box” to creativity mix some fun and work together creates a more meaningful experience and creates space for relationships to flourish.
- When ideas stagnate or the team feels “blah”, using crayons, markers, colors, papers, doodling, etc allows for ideation in a safe space without a computer, screen or tradition pen/paper. Even in client meetings, “thinking outside of the box” to creativity mix some fun and work together creates a more meaningful experience and creates space for relationships to flourish.
PwC Impact
823
Answers
Orlando, Florida
Updated
PwC’s Answer
First let's define what creativity is. It's a mindset. It's also an ability to look at a problem from different angles, and using available tools in innovative ways to solve it. It's also creating something new (a product or process) that didn't exist before or was rarely used. I use a creative mindset in developing net-new marketing tactics. Even for legacy tactics, I use creativity in HOW I plan, develop, execute and measure tactics.
By thinking about different ways on how to tackle problems, such as helping a team member identify a more efficient way to perform a task, or helping the team improve processes for testing and admin tasks.
Created a risk dashboard using Canva images and graphics that were specific to the client.
I apply creativity in my role by first taking the time to fully understand the processes I’m involved in and identifying areas where improvements can be made. From there, I look for innovative approaches and think beyond the standard way of doing things, exploring ideas that can lead to meaningful changes and more efficient outcomes.
I ask myself how to simplify complex workflows and use my creativity to help people understand
By thinking about different ways on how to tackle problems, such as helping a team member identify a more efficient way to perform a task, or helping the team improve processes for testing and admin tasks.
Created a risk dashboard using Canva images and graphics that were specific to the client.
I apply creativity in my role by first taking the time to fully understand the processes I’m involved in and identifying areas where improvements can be made. From there, I look for innovative approaches and think beyond the standard way of doing things, exploring ideas that can lead to meaningful changes and more efficient outcomes.
I ask myself how to simplify complex workflows and use my creativity to help people understand
Priyanka K
Software Engineer
29
Answers
Little Elm, Texas
Updated
Priyanka’s Answer
Using creativity in a job not traditionally considered "creative" is all about finding innovative ways to solve problems, improve processes, and add value to your work. Here are actionable and engaging ways to incorporate creativity into your role:
1. Problem Solving
Creativity is essential for approaching challenges with fresh perspectives:
Example: If you work in finance and notice inefficiencies in reporting, brainstorm ways to automate repetitive tasks or visualize data more effectively using tools like Excel macros or Power BI.
Actionable Tip: Adopt a “What if?” mindset. For every problem, ask unconventional questions like, “What if we eliminated this step entirely?” or “What if we approached this from the customer’s perspective?”
2. Process Improvements
Even routine roles can benefit from creative tweaks:
Example: In administrative roles, creatively organize workflows with color-coded systems or digital tools (e.g., Trello, Notion) to streamline task management.
Actionable Tip: Experiment with productivity methodologies like the Eisenhower Matrix or Kanban boards to find the best fit for your team or department.
3. Communication
Creativity can elevate how you present information and connect with others:
Example: Instead of sending dry emails, design engaging presentations, infographics, or videos to share updates or ideas.
Actionable Tip: Use free tools like Canva or Prezi to craft visually appealing content that grabs attention.
4. Customer/Client Interaction
Creativity can redefine how you engage with customers or clients:
Example: Develop personalized experiences or solutions by thinking outside of the box. If you're in customer service, create a follow-up system that surprises clients with thoughtful gestures, like a tailored thank-you note.
Actionable Tip: Build empathy maps to better understand your audience's needs and brainstorm ways to exceed expectations.
5. Streamlining Mundane Tasks
Turn repetitive tasks into opportunities for creativity:
Example: If you’re in data entry, explore using scripts or formulas to automate tasks, saving time and reducing errors.
Actionable Tip: Learn basic coding or automation tools like Zapier or Python to bring efficiency and flair to your work.
6. Collaboration
Creativity shines in teamwork:
Example: Propose brainstorming sessions with coworkers to exchange ideas, even for tasks that seem straightforward. The diversity of thought can lead to breakthroughs.
Actionable Tip: Use creative facilitation techniques like Mind Mapping or Reverse Brainstorming to uncover hidden opportunities.
7. Learning and Growth
Leverage curiosity as a form of creativity:
Example: If your job involves routine tasks, explore ways to upskill or cross-train in areas that complement your role. For instance, learning graphic design could help improve presentations or marketing materials.
Actionable Tip: Set aside time to discover new tools, trends, or techniques in your industry. Platforms like Coursera, LinkedIn Learning, and Skillshare are great starting points.
8. Data Visualization
Creatively interpreting data can make even technical roles dynamic:
Example: Turn complex data into accessible visuals for stakeholders using tools like Tableau or Google Data Studio.
Actionable Tip: Think of storytelling with data. Ask yourself, “What story does this data tell?” and design charts or graphs that make insights compelling.
9. Building Relationships
Creativity can transform how you build trust and rapport:
Example: Organize fun team-building activities or propose unconventional ways to celebrate milestones, like themed virtual meetings or collaborative playlists.
Actionable Tip: Innovate in your approach to feedback—consider creating a “feedback wall” where coworkers can anonymously share ideas and suggestions.
10. Personal Branding
Make your role memorable by adding your own creative touch:
Example: Develop a signature way of doing things—whether it’s creating visually appealing documents, using humor in communications, or offering unique solutions.
Actionable Tip: Identify one area where you can consistently stand out, such as creating templates, suggesting ideas, or being the go-to person for brainstorming sessions.
Final Thought
Creativity doesn’t have to be reserved for traditionally artistic roles. It’s about thinking differently, experimenting, and adding value wherever possible. By embracing creativity, you can transform any job into an opportunity for innovation and personal growth. Even the smallest creative contributions can make a big impact!
1. Problem Solving
Creativity is essential for approaching challenges with fresh perspectives:
Example: If you work in finance and notice inefficiencies in reporting, brainstorm ways to automate repetitive tasks or visualize data more effectively using tools like Excel macros or Power BI.
Actionable Tip: Adopt a “What if?” mindset. For every problem, ask unconventional questions like, “What if we eliminated this step entirely?” or “What if we approached this from the customer’s perspective?”
2. Process Improvements
Even routine roles can benefit from creative tweaks:
Example: In administrative roles, creatively organize workflows with color-coded systems or digital tools (e.g., Trello, Notion) to streamline task management.
Actionable Tip: Experiment with productivity methodologies like the Eisenhower Matrix or Kanban boards to find the best fit for your team or department.
3. Communication
Creativity can elevate how you present information and connect with others:
Example: Instead of sending dry emails, design engaging presentations, infographics, or videos to share updates or ideas.
Actionable Tip: Use free tools like Canva or Prezi to craft visually appealing content that grabs attention.
4. Customer/Client Interaction
Creativity can redefine how you engage with customers or clients:
Example: Develop personalized experiences or solutions by thinking outside of the box. If you're in customer service, create a follow-up system that surprises clients with thoughtful gestures, like a tailored thank-you note.
Actionable Tip: Build empathy maps to better understand your audience's needs and brainstorm ways to exceed expectations.
5. Streamlining Mundane Tasks
Turn repetitive tasks into opportunities for creativity:
Example: If you’re in data entry, explore using scripts or formulas to automate tasks, saving time and reducing errors.
Actionable Tip: Learn basic coding or automation tools like Zapier or Python to bring efficiency and flair to your work.
6. Collaboration
Creativity shines in teamwork:
Example: Propose brainstorming sessions with coworkers to exchange ideas, even for tasks that seem straightforward. The diversity of thought can lead to breakthroughs.
Actionable Tip: Use creative facilitation techniques like Mind Mapping or Reverse Brainstorming to uncover hidden opportunities.
7. Learning and Growth
Leverage curiosity as a form of creativity:
Example: If your job involves routine tasks, explore ways to upskill or cross-train in areas that complement your role. For instance, learning graphic design could help improve presentations or marketing materials.
Actionable Tip: Set aside time to discover new tools, trends, or techniques in your industry. Platforms like Coursera, LinkedIn Learning, and Skillshare are great starting points.
8. Data Visualization
Creatively interpreting data can make even technical roles dynamic:
Example: Turn complex data into accessible visuals for stakeholders using tools like Tableau or Google Data Studio.
Actionable Tip: Think of storytelling with data. Ask yourself, “What story does this data tell?” and design charts or graphs that make insights compelling.
9. Building Relationships
Creativity can transform how you build trust and rapport:
Example: Organize fun team-building activities or propose unconventional ways to celebrate milestones, like themed virtual meetings or collaborative playlists.
Actionable Tip: Innovate in your approach to feedback—consider creating a “feedback wall” where coworkers can anonymously share ideas and suggestions.
10. Personal Branding
Make your role memorable by adding your own creative touch:
Example: Develop a signature way of doing things—whether it’s creating visually appealing documents, using humor in communications, or offering unique solutions.
Actionable Tip: Identify one area where you can consistently stand out, such as creating templates, suggesting ideas, or being the go-to person for brainstorming sessions.
Final Thought
Creativity doesn’t have to be reserved for traditionally artistic roles. It’s about thinking differently, experimenting, and adding value wherever possible. By embracing creativity, you can transform any job into an opportunity for innovation and personal growth. Even the smallest creative contributions can make a big impact!