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What’s something new you’ve had to learn recently, and how did you go about it ?

What’s something new you’ve had to learn recently, and how did you go about it?

learning growth curiosity personal-growth career-growth intellectual-curiosity learning-and-development
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PwC’s Answer

- With the fast pace of our world today it may seem overwhelming to stay on top of everything. Don”t be afraid to ask questions, leverage your network and peers - that is how you learn and gain additional perspectives and insights.

- Never settle for the first answer that comes to mind. An intentional challenging of what comes to mind first as approaching a problems statement helps to come up with better alternative and better outcome while maturing critical thinking skills.
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Alex’s Answer

Go in with an amateur's mindset, try to not rely on what you think you know and keep expectations of yourself in check.
Don't be afraid to make mistakes and embrace them as learning boosters, and try to have fun.
Lastly, I'd advice to regulary check yourself and remind yourself why you're learning what you're learning, and what impact you'll gain from gaining that new skill / knowledge. Remember, learning is progress, not a destination.
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Walter’s Answer

In my current job, I've had to pick up a lot of new things. One of the toughest was giving good presentations. I'm still learning, but practicing with my coworkers and getting their feedback really helps me improve. I believe being consistent and disciplined is key to mastering any new skill.
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Jerome’s Answer

AI for simple repetitive tasks is something I think most people have almost been forced to utilize. The fun thing is that there are so may resources online that help guide self learning that things haven’t been too bad. When in doubt, I ask others I know are doing something similar for help.
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Scott Ryan’s Answer

A skill that I have worked towards is being more confident in my thoughts and actions. Do not be afraid to try and fail because if you fail, its the First Attempt In Learning. The more you try, the more questions you ask, the more you do overall will get you the experience and be ready to be someone that is looked at as an asset and the one others will go to with their questions.
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Gail’s Answer

I was working on a strategy document and needed to understand what employers want from recent college graduates. I began by researching studies and surveys that show the key skills and experiences employers seek. After gathering this information, I discussed it with people in my network to confirm my findings. I used this research to form an informed opinion and develop the strategy. This approach is quite different from simply learning a new system, software, or process.
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PwC’s Answer

- I am a new joiner at my company so I have had to learn about the basics of Oracle Cloud Infrastructure. I did not study a lot of my role in school so I am invested in my professional growth and PwC has provided me with a plethora of resources to do so!

- I recently learned the basics of Python coding for data analytics, where my associate provided me with a foundational overview, helped set up my environment, and engaged with me to resolve my initial issues and queries—an experience that improved my technical fluency and strengthened our collaboration.
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Don’s Answer

Hello CVOH,

I think recently, I’ve been thinking a lot about the power of mental fortitude and why it is important. Believing in yourself and being able to overcome adversity is a skill that is not always easy to learn. This is a skill that I’ve had to improve on and learn a lot about throughout my college career. College is not easy, it takes a lot of balance and discipline to complete but I think I’ve done well for the most part. I am almost done with my associates degree, which has needed a lot of mental fortitude and I got to keep on going. Believe in yourself, your mental health and keep growing your mental fortitude. It will take you far in life!
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PwC’s Answer

- There was a recent system upgrade in the firm where all staff in the department needed to learn and navigate the new system to be used for daily tasks. I proactively learned and asked questions to those who had more knowledge on the system so I could be efficient in my work. My curiosity and experimentation of the new system honed my skills and knowledge in my work. This allowed me to also share my knowledge with other team members to also enhance their skills which overall improved the efficiency of the team.

- Sales and Use Tax processes and how in depth the localities can be but only for a portion of states. In reviewing and scoping the automation and AI potential solutions and current builds in that area, I needed to learn what the preparer life cycle looked like for the states so we could gather up the necessary standards and protocol for the next agile development - or kill the program because the AI progression would be able to take over with the next computer use agent. But without the knowledge and feedback of the actual preparer, the team was not fully equipped for review. I was able to book time with the preparers and SMEs doing the work and learned the process and reason why we did the steps, how the localities and states changed, how often the cities impacted the difference etc.
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PwC’s Answer

- Recently I've been tasked with documenting within an EGA our client's GL Conversion. I have had multiple meetings with my engagement manager on how to accurately document and work through the conversion process. Through this process I have been advancing my knowledge in excel through more uses of Pivot tables and looking to other EGAs where we can document more of the procedures performed.

- Recently I learned a lot about how one of our client keeps internal tracking of when and for how long its employees travel outside the United States. I went about it by asking questions, comparing notes with others who work on the same team and collaborating with tax teams in different countries who serve this client. The lessons learned from this client can be applied to other clients who also have people working in different parts of the world.

- I leveraged Server-Sent Events and WebSockets to create back-and-forth communication between the frontend and AI backends. Using Cursor and ChatGPT, I coded through the challenge with the AI systems acting as developer agents while I drove the architecture. This setup let me 'discuss' pros and cons with the AI and push the solution forward.
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PwC’s Answer

- I learned python. I taught myself and found excuses to use it every day, even if it was not the most efficient solution and now I'm good at it. I taught myself VBA, Excel, Acrobat, and many other software and hardware skills by teaching myself and applying the skill daily until its second nature.

- I just took on a new role within the firm in global risk and regulation, so my answer to this question is "everything". Understanding the risk aspects of each technology or member firm's application has been involving, but also understanding the WHY we need to review things and the what will happen if we don't is far more important.

- I just shifted and changed my entire career journey here at PwC. I moved from M&C to Tax L&D. I have had to learn all new acronyms, all new software platforms, all new team members and a variety of work schedules, understanding how I can continue to make an impact and bring value.

- I have been preparing for the AWS AI Practitioner Certification. I have taken all of the preparation courses offered by AWS and am in the process of scheduling my exam to get certified!
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PwC’s Answer

- Recently, I’ve been learning how to build an AI agent; but more importantly, how to bring my team along in the process. I wanted everyone to stay aligned and make the most of the technologies our firm provides, so I turned it into a shared learning experience rather than an individual project.
At the same time, I’ve been learning what it truly means to be a good manager, not just leading projects, but understanding my broader impact within the organization and in society. This journey has been both technical and deeply personal, and it continues to shape how I lead and grow.

- Recently, I’ve been learning how to apply AI within the Independence Technology Team to enhance our work. I explored PwC’s internal AI resources and experimented with practical applications in our projects. Working with colleagues in ITT helped me identify ways to use AI to improve efficiency and insight while upholding our quality standards. The experience reinforced the value of continuous learning and thoughtful innovation.

- Recently, I automated a flow in Power Automate in just a couple of hours without any prior training—simply by experimenting. I needed a quick and effective way to process incoming emails, so I let myself test, play, and learn as I went. I accepted that even a basic version was better than nothing, and with no fear of failure, I achieved a successful solution. Of course, I didn’t do it entirely alone—AI tools like Copilot and GPT provided valuable guidance, which is exactly why we have them.
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Je'Todd (JT)’s Answer

I've been learning how to work Gemini and Notebook LM to assist me with making my job easier. AI can be intimidating, but the first step is to just try. So, I took courses at work and continued to play around with learning how to prompt and input information that I was seeking. It has helped me tremendously with automating task such as summarizing emails, helping to take notes, data entry, drafting documents, and so many other uses.

You have to keep trying even if you feel you're failing, it's always about learning!
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Emma’s Answer

Hi! Continuous development is so important for us, as humans, and to help us get the most out of our careers.

Key for me is to keep an open mindset, growth is valuable in itself, and not to be scared to do something new.

Recently I have been working on building my understanding of AI so that I can use it in my work. There's lots of resources to use, and that can be scary, so my first place to start is to find a trusted source (be it a leader, peer or external resource) and let my curiosity guide me in to the path I follow and what I learn.

Discovery of new ideas or skills that are interesting to me means I'm more likely to use it in practice. My advice - be open to opportunities and let your curiosity guide you.
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