12 answers
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How do you use storytelling in your job or industry ?
How do you use storytelling in your job or industry?
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12 answers
Paul Goetzinger MPA
Academic and Career Advisor | Freelance Writer | TRIO Program Director
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Answers
Tacoma, Washington
Updated
Paul’s Answer
Storytelling can serve many purposes in an organization, especially if it is utilized as a training and success tool.
In my opinion, using stories and examples in training helps to make the information you are communicating more relatable, memorable, and actionable through engaging narratives that connect with listeners on an emotional and cognitive level.
I recall once, when I was attempting to demonstrate, in a training, how to use the "Socratic Method." I pulled an old file with a scene from the 1973 Academy Award winning movie "The Paper Chase." The Socratic Method is heavily utilized in law schools around the United States, and John Houseman's masterful acting through Professor Kingsfield, (though somewhat heavy handed), was a perfect and memorable way to demonstrate the concept of the Socratic Method, and how it can be used in a teaching scenario.
Basically, storytelling simplifies complex ideas, enhances recall by creating deeper understanding and application in real-world scenarios, fosters engagement and participation, and builds rapport and trust with subordinates and fellow employees.
Creating and using stories involves being able to utilize personal anecdotes or character-driven narratives that are relevant, emotionally resonant, and linked to learning objectives. I believe that this ultimately inspires employees to apply new knowledge and encourage positive change in the organization.
Storytelling definitely serves a purpose as a training tool. The workplace is an environment where change is constantly occurring, and employees must be willing to update their technical skills, and other workplace qualifications, to better serve their community and organization.
In my opinion, using stories and examples in training helps to make the information you are communicating more relatable, memorable, and actionable through engaging narratives that connect with listeners on an emotional and cognitive level.
I recall once, when I was attempting to demonstrate, in a training, how to use the "Socratic Method." I pulled an old file with a scene from the 1973 Academy Award winning movie "The Paper Chase." The Socratic Method is heavily utilized in law schools around the United States, and John Houseman's masterful acting through Professor Kingsfield, (though somewhat heavy handed), was a perfect and memorable way to demonstrate the concept of the Socratic Method, and how it can be used in a teaching scenario.
Basically, storytelling simplifies complex ideas, enhances recall by creating deeper understanding and application in real-world scenarios, fosters engagement and participation, and builds rapport and trust with subordinates and fellow employees.
Creating and using stories involves being able to utilize personal anecdotes or character-driven narratives that are relevant, emotionally resonant, and linked to learning objectives. I believe that this ultimately inspires employees to apply new knowledge and encourage positive change in the organization.
Storytelling definitely serves a purpose as a training tool. The workplace is an environment where change is constantly occurring, and employees must be willing to update their technical skills, and other workplace qualifications, to better serve their community and organization.
Updated
PwC’s Answer
- Clients don'tIntegrate or understand data wellOr happily.They wanna hear a story. You need to take all of the learning and insight and think about how you develop a narrative that arguably doesn't require slides. It doesn't mean that the narrative shouldn't make reference to some data and analysis,ButIt needs to tell them what you think the answer is
- I try to make everything personal, Empathetic and real. Sometimes family and friend impact stories create vulnerability and are most compelling
- I find that clients and colleagues both better relate to you through examples. When I am talking to someone, I try to use a story that I think relates to their existing situation (personal or work related) and that helps build trust faster.
- I try to make everything personal, Empathetic and real. Sometimes family and friend impact stories create vulnerability and are most compelling
- I find that clients and colleagues both better relate to you through examples. When I am talking to someone, I try to use a story that I think relates to their existing situation (personal or work related) and that helps build trust faster.
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Je'Todd (JT)’s Answer
As a project manager focused on incentives, storytelling is one of my most effective tools. It's not just about telling tales; it's about turning complex information and strategic changes into stories that people can easily understand and relate to.
Knowing your audience is key. Whether you're speaking to employees, executives, or peers, be confident in what you're presenting. You're not just selling a product but sharing ideas and concepts that you want others to embrace. Remember, every story has a beginning, middle, and end. If you build your story with this structure and stay true to yourself, you'll go far.
Knowing your audience is key. Whether you're speaking to employees, executives, or peers, be confident in what you're presenting. You're not just selling a product but sharing ideas and concepts that you want others to embrace. Remember, every story has a beginning, middle, and end. If you build your story with this structure and stay true to yourself, you'll go far.
Updated
Wong’s Answer
In the education industry, storytelling is one of the most powerful tools I use in my work. While facts and information are important, stories bring learning to life. They help students connect with ideas in a way that is meaningful and memorable. A lesson filled only with numbers or theories may be forgotten quickly, but a story can stay in a student's mind for years.
Storytelling is useful in teaching values and life skills. When I want students to think about kindness, honesty, or teamwork, I share real or imagined stories that show these qualities in action. Students are more likely to reflect on a character's experience than on a list of rules. Stories give them a safe way to explore emotions and decisions, and they can apply those lessons to their own lives.
In addition, storytelling builds stronger connections between teachers and students. When I share personal stories, students see me as more than just an instructor. They realize that learning is not only about books, but also about experiences. This creates trust and encourages them to share their own stories, making the classroom a place where everyone's voice matters.
Storytelling is useful in teaching values and life skills. When I want students to think about kindness, honesty, or teamwork, I share real or imagined stories that show these qualities in action. Students are more likely to reflect on a character's experience than on a list of rules. Stories give them a safe way to explore emotions and decisions, and they can apply those lessons to their own lives.
In addition, storytelling builds stronger connections between teachers and students. When I share personal stories, students see me as more than just an instructor. They realize that learning is not only about books, but also about experiences. This creates trust and encourages them to share their own stories, making the classroom a place where everyone's voice matters.
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PwC’s Answer
- Storytelling is the great connector. It’s foundational to aligning a group of people, whether 2 or 200, to a set of ideas that weave together for a complete understanding of the objective and direction of travel. It’s also humanizing. No matter what (potentially mundane) topic you’re working on, bringing storytelling to your team and clients makes it fun, more real, and more relatable.
- I use storytelling in all I do. It's how I show, instead of just tell. When you are giving a presentation about something - instead of giving all the data and facts - think is a story that is memorable and use the story to demonstrate your point.
- I use storytelling in all I do. It's how I show, instead of just tell. When you are giving a presentation about something - instead of giving all the data and facts - think is a story that is memorable and use the story to demonstrate your point.
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Michael’s Answer
In my Capital Planning role, storytelling can be extremely important. We often have to gather information about funded projects and then inform leadership about situations that are happening. Being able to effectively communicate those "stories" is crucial in showing our value and/or helping our leaders to make vital business decisions. Engaging the audience can make all the difference in getting a needed response.
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Leah’s Answer
Hi there! This is a great question. I use storytelling in my promotions to get people to register for my company's events. Storytelling is a great way to show prospects and customers of our products how they can stand out and enhance their current engagement solutions to be better. An example of this is promoting customer stories within the same industries as those prospects of highlighting industry leaders (CEOs, speakers, etc) and how they use our products. I hope this helps to give some insight!
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PwC’s Answer
- Every deck, every meeting. I try to be memorable, slightly funny, and focus on what really matters. I believe that our clients arent always reading the detailed slides we give them - but the remember the stories we tell them.
- I use it every day as I work on strategies and recommendations to help leaders make decisions that transform the way we work and what we prioritize. Not only in slides, but also as I talk on calls and write emails. Stories don't have to be long.. they just help you get to the "moral of the story" faster and move forward on the actions that need to come next.
- In consulting and business transformation, storytelling is essential because data alone rarely drives action, but context does.
For example, when working on KPI libraries and performance assets, I don’t just define formulas. I structure them around value levers and business impact. I connect metrics to operational pain points, decision-making gaps, and financial outcomes. This helps stakeholders understand:
Why a metric matters, What behavior it should drive, How it ties to enterprise value.
- I use it every day as I work on strategies and recommendations to help leaders make decisions that transform the way we work and what we prioritize. Not only in slides, but also as I talk on calls and write emails. Stories don't have to be long.. they just help you get to the "moral of the story" faster and move forward on the actions that need to come next.
- In consulting and business transformation, storytelling is essential because data alone rarely drives action, but context does.
For example, when working on KPI libraries and performance assets, I don’t just define formulas. I structure them around value levers and business impact. I connect metrics to operational pain points, decision-making gaps, and financial outcomes. This helps stakeholders understand:
Why a metric matters, What behavior it should drive, How it ties to enterprise value.
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Jerome’s Answer
I have found that a great story told well can help others have more confidence in your abilities. Saying “I’m good at something” is one thing, but offering “the national restaurant association awarded me with a leadership award based on my sales career and volunteering in the community” comes off a lot better.
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Scott Ryan’s Answer
You story tell in your work to let those get a better picture of what you're trying to convey. You need to tailor any approach to the audience you will be speaking to. If it is a group of executives, you need to be high level and quick points, but if it is to your team you can get more in depth so that you get all your points across.
Updated
PwC’s Answer
You have to adapt the story to the audience. First I ask myself - what are the key points I want to convey? Second, I think about what will be compelling to my audience - what do they care about. If it’s a client who wants an executive summary - I always try to refresh the client with our last conversation, where we are now and what are the results. Is there something that’s preventing us from being successful? If im talking to my team - I’ll slow it down and explain why our client cares, and how their work relates to the bigger picture.
Take your audience on a journey - relate to them through examples and emotions. Be organized in your story. Be concise given that most people have limited attention spans.
Keep in mind people don’t remember much of what you say, but they remember how you make them feel. People are also paying attention to your body language and tone.
Take your audience on a journey - relate to them through examples and emotions. Be organized in your story. Be concise given that most people have limited attention spans.
Keep in mind people don’t remember much of what you say, but they remember how you make them feel. People are also paying attention to your body language and tone.
Updated
PwC’s Answer
- While I find storytelling to be important in many instances of my job, I find that when meeting new people and trying to establish a connection and/or trust, the ability to tell a story, be vulnerable, and make it relatable helps to make a quick connection. Once that connection is establish you can, over time, continue to share stories that help to reinforce the fact that you are there to help, can be trusted, want only what is best for the other person or the situation and that you genuinely care about the outcome. These are important in both the personal and professional side of life.
- It helps gain alignment with a variety of stakeholders to get them quickly on the same page and drive action.
- As a marketer, story is essential to what we do and helps set apart
- It helps gain alignment with a variety of stakeholders to get them quickly on the same page and drive action.
- As a marketer, story is essential to what we do and helps set apart