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What was the hardest part about learning how to help people with their health?

As an exercise science major in her senior year and just about to start my internship, I want to learn what strategies can help!

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Rebecca’s Answer

It is important to say as little as possible while getting your point across. Sticking to noteworthy bullet points and being concise and direct. Since we know so much about the human body but our patients do not, they will gloss over and stop comprehending what we are saying if we say too much. Writing effectively also helps, and tapping into the style of learning they are best at. For example, some learn by doing, so I will have them practice an exercise or position a few times in the clinic, so they feel it and remember it in their body. Or I snap a photo of them doing it if they are a visual learner.
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Nathalye’s Answer

Hi Tatianna,

One of the toughest parts of working with patients is communicating effectively. First, it's challenging to pinpoint their main concerns because they might share a lot of personal stories, which can be distracting. The next hurdle is explaining your plan without using the complex medical terms you've learned. I've found the teach-back method to be very effective for this. I always repeat what patients say to ensure I understand them correctly. Then, I ask them to repeat the plan back to me to confirm they understand it too. Although we communicate daily, it's different when discussing patients and their health.
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