Managing your client's expectations is one of the toughest parts of the job. Buying a home is an emotional experience for the client and if their offer doesn't get accepted it can be emotionally draining. Also, being able to present your client in the best light to the seller is another important skill. When there are multiple offers, the seller wants the highest offer and/or close quickly. For example, if your client pays cash versus another offer having to get their loan approved by the bank, then the seller will likely pick the cash offer because of the potential uncertainty involved with a bank.
There is no one size fits all approach, but the key is to be flexible and listen to your client's needs as life circumstances can change things quickly!
A real estate agent deals with a lot, but the common one I have encountered personally is trying to understand what your clients need.
As a realtor, you are often posed with such a challenge: what does my client need? If you are able to answer this question, it will help you propose the right real estate product to your client, and also save time and money.
Each client have peculiar problems that are just unique to that client. This means, most of the time, no two client have a similar problem. It is left for the realtor to understand what the problem is before trying to solve it.
In summary, a realtor should be more customer centric than product centric.