2 answers
Lashay
Student
Sedro-Woolley, Washington
4
Questions
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what's a day in the life of a medical administrative assistant?
what's the salary like on average for a medical administrative assistant?
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2 answers
Cheri Hall
Physical Therapist
103
Answers
Chapel Hill, North Carolina
Updated
Cheri’s Answer
Dear Lashay,
A Medical Administrative Assistant, also known as MAA, is an integral part of any healthcare facility. They carry out a range of clerical tasks that help ensure the smooth operation of the facility and assist patients. Here's a look at some of the tasks they might be responsible for:
- Front Office Tasks: This includes welcoming patients, helping them check-in, and answering incoming phone calls.
- Scheduling: They are responsible for arranging appointments, surgeries, and consultation sessions.
- Patient Records: Keeping patient records up-to-date and coding medical information is also part of their job.
- Billing: They handle all aspects of billing, including patient billing.
- Correspondence: They review and respond to correspondence related to the practice.
- Computer Systems: They operate computer systems and office software.
- Reports: They coordinate operational reports, such as time and attendance.
MAAs can be found working in a variety of healthcare settings, like doctors' offices, hospitals, outpatient care centers, and assisted living facilities. The scope of their duties can vary based on the size of the office and the number of other healthcare professionals working there.
As per the job website, Indeed.com, the pay scale for a MAA ranges from $14 to $26 per hour. This can vary based on your experience and the type of healthcare setting you work in. Also, cities with a high cost of living may offer higher salaries.
A Medical Administrative Assistant, also known as MAA, is an integral part of any healthcare facility. They carry out a range of clerical tasks that help ensure the smooth operation of the facility and assist patients. Here's a look at some of the tasks they might be responsible for:
- Front Office Tasks: This includes welcoming patients, helping them check-in, and answering incoming phone calls.
- Scheduling: They are responsible for arranging appointments, surgeries, and consultation sessions.
- Patient Records: Keeping patient records up-to-date and coding medical information is also part of their job.
- Billing: They handle all aspects of billing, including patient billing.
- Correspondence: They review and respond to correspondence related to the practice.
- Computer Systems: They operate computer systems and office software.
- Reports: They coordinate operational reports, such as time and attendance.
MAAs can be found working in a variety of healthcare settings, like doctors' offices, hospitals, outpatient care centers, and assisted living facilities. The scope of their duties can vary based on the size of the office and the number of other healthcare professionals working there.
As per the job website, Indeed.com, the pay scale for a MAA ranges from $14 to $26 per hour. This can vary based on your experience and the type of healthcare setting you work in. Also, cities with a high cost of living may offer higher salaries.
Clara John
Nursing Assistant
2
Answers
Ohio City, Ohio
Updated
Clara’s Answer
A day in the life of a medical administrative assistant is typically fast-paced and varied, balancing patient care coordination and office management. Here’s a general overview of what a typical day involve:
Prepare the office, turn on equipment, and organize the front desk.
Review the appointment calendar and patient files.
Prepare patient information for doctors and nurses.
Greet patients, answer questions, and assist with forms.
Check patients in, verify insurance, and update records.
Answer phones, schedule appointments, and relay messages.
Update electronic health records (EHR) and ensure accuracy.
Verify insurance, process co-pays, and prepare claims.
File paperwork and maintain confidentiality.
Pull charts, take patient histories, and prepare exam rooms.
Communicate with external providers for referrals or medical records.
Monitor office and medical supplies.
Call patients for appointment reminders or follow-ups.
Send test results through mail, phone, or online portal.
Assist in emergencies by directing patients or contacting services.
Prepare reports for office management.
Reconcile daily transactions and process payments.
Organize the front desk and lock the office at the end of the day.
Address scheduling issues and patient complaints.
Prepare the office, turn on equipment, and organize the front desk.
Review the appointment calendar and patient files.
Prepare patient information for doctors and nurses.
Greet patients, answer questions, and assist with forms.
Check patients in, verify insurance, and update records.
Answer phones, schedule appointments, and relay messages.
Update electronic health records (EHR) and ensure accuracy.
Verify insurance, process co-pays, and prepare claims.
File paperwork and maintain confidentiality.
Pull charts, take patient histories, and prepare exam rooms.
Communicate with external providers for referrals or medical records.
Monitor office and medical supplies.
Call patients for appointment reminders or follow-ups.
Send test results through mail, phone, or online portal.
Assist in emergencies by directing patients or contacting services.
Prepare reports for office management.
Reconcile daily transactions and process payments.
Organize the front desk and lock the office at the end of the day.
Address scheduling issues and patient complaints.