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Experiences in the hospitality field

I am planning to pursue a career in the hospitality field (likely some sort of business administration but I would like to work in tourism or as a flight attendant.) What has the experience working in this field been like for you? What are the pros and cons I should know about, and tell me as many stories as you'd like!

career hospitality hospitality-industry
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Rafael’s Answer

Hi David,

Working in hospitality can be highly rewarding if you enjoy interacting with diverse individuals and thrive in dynamic environments. It offers opportunities to engage with people from around the world, access travel benefits, and explore numerous career paths. While the hours can be demanding and handling challenging customers may require patience, the unique stories and experiences make it worthwhile. Instances such as a flight attendant calming a nervous flyer or a hotel manager resolving a guest's issue highlight the fulfilling aspects of this industry. Best of luck!
Thank you comment icon Thank you so much! David
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Pat’s Answer

Hi David, I have degrees in Hosp. Tsm., 20 years teaching exp erience in same & worked often in the hospitality industry while teaching. This is a great career if you love to travel & what to explore while earning a decent income ( flight attendant, hotel sales & marketing, tourism destination or tour company promotion ) for the last 3 careers you'll attend a lot of public/ industry travel shows to market the resort , service, or destination .
For a young adult open to working irregular hours and holidays this is an attractive benefit. Most major hotel companies offer educational reimbursement to attend college while working. good luck
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Smart One’s Answer

I delivered outstanding customer service at a hotel by solving complaints and going beyond what guests expected.
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Smart One recommends the following next steps:

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Donald’s Answer

For cons, sometimes, Co-workers, Managers, can come off can be prideful, manipulative, and domineering. The best way to handle those situation is to never let them walk over you. And, always set clear boundaries if they overstep your boundaries.
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Narina’s Answer

Hi David!

First of all hospitality industry is all about customer service most of time so there is love of interaction and cooperation with people while helping them is a must. No matter if you are a flight attendant or guest service agent in a hotel, you are the “first row” of a company so please make sure you are trained and ready to serve any time you needed. From grooming standards, courtesy English to being able to react in most of cases independently when no one is around to help. Be sure to develop your soft skills like social or networking because you never know who you might meet next time like someone from Forbes or a passing by guest or passenger who you have to deal with along your hospitality journey. For me personally, hospitality industry is one of the most interesting parts of Education if you choose it but please remember you are an Octopus and geography is your strongest side. You will meet lot’s of amazing people with their stories or cases and see the life differently.

Your main task is giving them sense of comfort while traveling.

Please feel free to ask more questions.

I hope it helped you to define something and catch the reply to the question.
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