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I'm a Licensed Cabin Crew who currently works as Client Service Officer for an Advertisers Association in my country. I'm looking to tilt into a role that's more relative to my Aviation career. How do I move into Guest Service in a hotel line as entry level?

I hold a Degree in Mass Communications and I have been self- learning French for a few years.

career-path aviation flight-attendant guest-service
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Johnson’s Answer

You have a great background for hotel guest services with your customer service experience, Mass Comm degree, French studies, and cabin crew license. Hospitality brands value this combination.

To start, consider applying for roles like Guest Service Agent, Front Desk Associate, or Concierge Trainee at large international hotels. Your aviation experience is an asset since both fields focus on customer satisfaction.

When updating your resume, highlight:
- Handling difficult customers and quick problem-solving.
- Strong people skills and rapport building.
- Managing multiple tasks in high-pressure settings.
- Your ongoing French studies.

In interviews, be honest about wanting a long-term career in international service and guest experience. Managers often prefer candidates from other service industries for their people skills.

With experience, you could advance to VIP services, airline lounges, or travel management, which aligns well with your aviation background.

Good luck! You have a solid foundation to succeed in this transition.
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