3 answers
3 answers
Updated
Matthew’s Answer
Technology continues to change every aspect of the business environment. Having a skillset in the digital world or with technology tools will enable you to add value outside of the traditional administrative assistant responsibilities. Just like any other role within an organization, being flexible and focused on your continued development will help you stay out in front of the ever-changing work environment.
Updated
Melissa’s Answer
Matthew and Kaelynn said it perfectly. Technology is key especially if the role transition to a virtual setting. Customer service skills will remain relevant and needed as automation can not replace the human touch.