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What are your strategies to building trust with new colleagues or clients?
What are your strategies to building trust with new colleagues or clients?
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9 answers
Jerome Dees Jr.
Sales Professional and Networking Expert
833
Answers
San Francisco, California
Updated
Jerome’s Answer
I am a sales, professional, and trust is huge when it comes to client relationships. Utilizing stories of past experiences to show how you will support them can go a long way. People want to work with people who have worked with other people. It can be a fine line between being boastful and simply communicating your value.
Keyur Patel
Technical Program Manager @ Microsoft
1
Answer
Seattle, Washington
Updated
Keyur’s Answer
Hi there, great question. Here are a few suggestions in addition to what others have mentioned:
First, show empathy and be genuine. This means trying to understand and listening carefully. Do this before offering any help. Asking for advice can also build trust, as it lets the other person share their perspective.
Second, make sure to keep your promises. If something might stop you from doing so, let the other person know. Although it can be tough to share bad news, doing so early helps your colleague or client understand the problem and opens up chances to discuss and work together.
Reach out and ensure you understand your collegue/client. What are their needs? Wants? Priorities?
Ask for advice on something you might need help with
Deliver on your commitments to them. Be Transparent if there are risks or issues. Communicate them early.
Be genuine and respectful
First, show empathy and be genuine. This means trying to understand and listening carefully. Do this before offering any help. Asking for advice can also build trust, as it lets the other person share their perspective.
Second, make sure to keep your promises. If something might stop you from doing so, let the other person know. Although it can be tough to share bad news, doing so early helps your colleague or client understand the problem and opens up chances to discuss and work together.
Keyur recommends the following next steps:
Marlene Galvan
performance and accountability
7
Answers
Chandler, Arizona
Updated
Marlene’s Answer
Schedule a one-on-one chat to get to know someone better. Start with simple questions like "Where do you live?" and then connect their answers to something you can relate to.
Niels de Jongh
5
Answers
Amsterdam, North Holland, Netherlands
Updated
Niels’s Answer
Building trust with your colleagues and customers is really important. My first tip is to be yourself—be genuine and honest. Listen closely, and if you're unsure about something, feel free to ask for clarification. Show that you truly care about the person, and try to see things from their perspective. Always keep your promises. Avoid spreading rumors and keep confidential information private.
James Constantine Frangos
SOFTWARE ENGINEER SINCE 1972; NUTRITIONIST SINCE 1976.
7094
Answers
Gold Coast, Queensland, Australia
Updated
James Constantine’s Answer
Good Day Career Village Office Hours!
Just like a cautious swimmer, people only go into the water when they know it is safe! Until then, they just explore by the shore. Silly people ignore a lifeguard's warnings and 'swim with the sharks'! Communicate signals of friendship and safety! We have all experienced the 'sharks,' selfish people, egotists, narcissists, and we need to be cautious. Be polite and show the best of manners! Some people are incredibly thoughtful! Make sure your confidante is having an enjoyable time, and there is no pressure for demands, an outcome, or a sale. They are your all-important special guest!
Befriend the client! Introduce yourself. If they do not mind, address them by their Christian name. Address them by this name in conversation. Smile, in a friendly way. Show interest in the associate or client. Make them feel appreciated and important. If they are an employee, treat them as an equal! Find out the niche for that Client! Let them talk about themselves! What are they most interested in? Maybe you can have coffee with them! Certainly, pay for their beverage!
Just like a cautious swimmer, people only go into the water when they know it is safe! Until then, they just explore by the shore. Silly people ignore a lifeguard's warnings and 'swim with the sharks'! Communicate signals of friendship and safety! We have all experienced the 'sharks,' selfish people, egotists, narcissists, and we need to be cautious. Be polite and show the best of manners! Some people are incredibly thoughtful! Make sure your confidante is having an enjoyable time, and there is no pressure for demands, an outcome, or a sale. They are your all-important special guest!
Befriend the client! Introduce yourself. If they do not mind, address them by their Christian name. Address them by this name in conversation. Smile, in a friendly way. Show interest in the associate or client. Make them feel appreciated and important. If they are an employee, treat them as an equal! Find out the niche for that Client! Let them talk about themselves! What are they most interested in? Maybe you can have coffee with them! Certainly, pay for their beverage!
Michelle M.
Actress
3284
Answers
Updated
Michelle’s Answer
Hello, CVOH !
It's a strategy ? Oh. Since I am originally from the 20th Century mode of the labor market, I can explain it based on that experience, but it can not be described as a strategy.
Finding common bonds with colleagues is very rewarding, I have found. Many times, just by the nature of the work, there can be an instant positive rapport and that usually leads to getting to know the person better. I think one brings life experience into the workplace and interacts based on their own personal style. It shouldn't be something that is calculated or planned - in other words, just be yourself at work. Know boundaries and understand the personalities of your co-workers. That can be a guide for how you interact with each person individually.
Sometimes, no matter how one tries, trust cannot be built because it's a give and take and when you are joined with strangers at a workplace, some of the new people at one's job are more interested in other dynamics and all one can do is be oneself and approach interacting with honesty and respect.
As for the Acting profession, all you need to do is show up and it's a new family. It's always easy to bond with fellow actors and each project usually brings about friendships and instant trust. Acting demands trusting others since it's so collaborative. I've worked on both the West and East Coast and I can say that the West Coast was much friendlier and easier to bond with on projects. Regionalisms can come into play, but again, being oneself is of foremost importance.
In the workplace, I've just always let things happen as far as building trust among colleagues. As for clients in other fields, sometimes it takes a long time to get to know someone (for their true personality to show) and that's okay, too.
It's a strategy ? Oh. Since I am originally from the 20th Century mode of the labor market, I can explain it based on that experience, but it can not be described as a strategy.
Finding common bonds with colleagues is very rewarding, I have found. Many times, just by the nature of the work, there can be an instant positive rapport and that usually leads to getting to know the person better. I think one brings life experience into the workplace and interacts based on their own personal style. It shouldn't be something that is calculated or planned - in other words, just be yourself at work. Know boundaries and understand the personalities of your co-workers. That can be a guide for how you interact with each person individually.
Sometimes, no matter how one tries, trust cannot be built because it's a give and take and when you are joined with strangers at a workplace, some of the new people at one's job are more interested in other dynamics and all one can do is be oneself and approach interacting with honesty and respect.
As for the Acting profession, all you need to do is show up and it's a new family. It's always easy to bond with fellow actors and each project usually brings about friendships and instant trust. Acting demands trusting others since it's so collaborative. I've worked on both the West and East Coast and I can say that the West Coast was much friendlier and easier to bond with on projects. Regionalisms can come into play, but again, being oneself is of foremost importance.
In the workplace, I've just always let things happen as far as building trust among colleagues. As for clients in other fields, sometimes it takes a long time to get to know someone (for their true personality to show) and that's okay, too.
Rebecca Tang
Banking
2429
Answers
Hong Kong
Updated
Rebecca’s Answer
Thank you for your question. This is good question indeed
Below are my suggestions:
1. Be open minded and friendly
2.Have more regular and open communication
3. If possible, organise team building exercises
4. Organise some lunch or dinner gathering
Hope this helps!.Good Luck!
May Almighty God bless you!
Below are my suggestions:
1. Be open minded and friendly
2.Have more regular and open communication
3. If possible, organise team building exercises
4. Organise some lunch or dinner gathering
Hope this helps!.Good Luck!
May Almighty God bless you!
Elizabeth Mahoney
Executive Assistant
3
Answers
Tampa, Florida
Updated
Elizabeth’s Answer
Be honest, share what value to bring or what you've brought to others and always do what you say you will do. Trust is built on lasting promises delivered. Hope you find this helpful!
Elisa Amador
Customer Management and remote device configuration support
8
Answers
San José, Costa Rica
Updated
Elisa’s Answer
Hi ! for the most part, in a world filled with technology and shortcuts, always be the best person you can> Be polite, respectful, do what you say you will do, be honest and overtime this will build trust. Human interactions are not a recipe based step-by-step manual; you just have to be aware of how each individual person lets you know they create and build relationships.
Best of luck!
Best of luck!