9 answers
Daniel
Student
Ventura, California
1
Question
Asked
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Pivoting from IT Generalist to Specialized Expert
I’ve been in IT for nearly a decade, primarily working in support and analyst roles. I’ve built experience across several areas such as basic automation, basic software development, basic networking, and basic cybersecurity. What I mean by basic is I took classes in my local community classes.
While this has made me a strong generalist, I’m now looking to take my career to the next level by specializing in a specific discipline or industry. I’d like to transition from being a “jack of all trades” to becoming deeply skilled in one area.
For those who have gone through a similar pivot, how did you identify the right specialization, and what steps did you take to test the waters before committing?
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8 answers
Marco Almanza
Tech Connect Manager
5
Answers
Palmdale, California
Updated
Marco’s Answer
Your generalist background is an asset — it gives you context most specialists don’t have. The key to pivoting is to choose a specialization that builds on what you already touch at work and what the market consistently demands, not what’s just trendy.
Before committing, test one narrow area (e.g., cloud IAM, security engineering, automation, M365) by volunteering for related tasks, shadowing someone, or building a small real-world project. If you enjoy going deeper after a few weeks, that’s your signal.
Go deep, not broad, and start re-positioning yourself as “X-focused” rather than an IT generalist. Your cross-domain experience will actually make you a stronger specialist once you anchor it.
Before committing, test one narrow area (e.g., cloud IAM, security engineering, automation, M365) by volunteering for related tasks, shadowing someone, or building a small real-world project. If you enjoy going deeper after a few weeks, that’s your signal.
Go deep, not broad, and start re-positioning yourself as “X-focused” rather than an IT generalist. Your cross-domain experience will actually make you a stronger specialist once you anchor it.
Swati Gupta
Strategy & Operations Enablement
6
Answers
Spring, Texas
Updated
Swati’s Answer
I’ve been in a similar situation myself. What helped me was stepping back and asking a few key questions: Where is the market pull? In which areas have I consistently received the strongest feedback? And which kinds of work give me the most energy and motivation?
I’d also encourage you to consider deepening your subject-matter expertise in the industries you already serve. Developing stronger industry knowledge helps you better understand the business problems behind the technology, which ultimately makes your technical delivery more impactful and relevant.
I’d also encourage you to consider deepening your subject-matter expertise in the industries you already serve. Developing stronger industry knowledge helps you better understand the business problems behind the technology, which ultimately makes your technical delivery more impactful and relevant.
Filip Stojkovic
Executive Assistant
12
Answers
Tampa, Florida
Updated
Filip’s Answer
It's important to do some research and find what field you find most interesting then locate some resources that will help build your skills in that area. Since the pace of change in IT is particularly fast, I think it is important to have general knowledge but make sure whatever field you pursue that it will still be relevant in the near future.
Once you identify the field you want to pursue, I would find someone in your organization that has a role in that area and schedule a connect asking them how they gained the skills for that role and it will also expand your network. They can also help you with the specifics of that role and you can get a better sense if that is something that you would like to pursue.
Once you identify the field you want to pursue, I would find someone in your organization that has a role in that area and schedule a connect asking them how they gained the skills for that role and it will also expand your network. They can also help you with the specifics of that role and you can get a better sense if that is something that you would like to pursue.
Jane Torres, PHR, SHRM-CP (She/Her)
Global Talent Consultant, Director at PwC
3
Answers
Tampa, Florida
Updated
Jane’s Answer
Daniel.
Kudos to you for obtaining such diverse experience thus far and continuing your learning. Basic learning is the starting point so please give yourself the credit! I recommend to reflect on your experience and learning to date and identify the areas that sparked your passion and those that did not. That will help direct you to focus on the areas you may want to invest your time to research and learn more about as well as what is currently the primary focus in the industry and market today (i.e. AI). With that, it can perhaps help you narrow the specialized field that may have longer term impact and longevity to lead to future growth.
Kudos to you for obtaining such diverse experience thus far and continuing your learning. Basic learning is the starting point so please give yourself the credit! I recommend to reflect on your experience and learning to date and identify the areas that sparked your passion and those that did not. That will help direct you to focus on the areas you may want to invest your time to research and learn more about as well as what is currently the primary focus in the industry and market today (i.e. AI). With that, it can perhaps help you narrow the specialized field that may have longer term impact and longevity to lead to future growth.
Samantha Mexicano
Human Resource
2
Answers
Houston, Texas
Updated
Samantha’s Answer
If you’re a generalist looking to specialize, a great first step is to look back at your experience and identify the work that consistently energized you—the tasks you enjoyed most across the areas you worked on. Those “pull signals” usually point toward a strong long‑term fit.
To explore a specialization without overcommitting, try small, low‑risk experiments:
.Take a short intro course to experience the real day‑to‑day of that field.
.Join an online community or attend a local meetup to see if you connect with the people and the problems they’re discussing.
.If possible, shadow someone or help on a small internal project related to that specialty.
Most people find that clarity comes after action—so testing a few paths quickly is the best way to figure out which specialization truly fits. Hope this helps!
To explore a specialization without overcommitting, try small, low‑risk experiments:
.Take a short intro course to experience the real day‑to‑day of that field.
.Join an online community or attend a local meetup to see if you connect with the people and the problems they’re discussing.
.If possible, shadow someone or help on a small internal project related to that specialty.
Most people find that clarity comes after action—so testing a few paths quickly is the best way to figure out which specialization truly fits. Hope this helps!
Mark Croxford
Technology Enablement
2
Answers
Saint Petersburg, Florida
Updated
Mark’s Answer
Coming from an IT generalist background is actually a huge strength. It means you understand how different parts of IT fit together, and that “big picture” view is something great specialists and leaders rely on.
IT is a massive, constantly changing field, and the hardest part is often just getting started on a more focused path. A practical way forward is:
Pick an area you’ve found interesting in your generalist work (cloud, security, automation, data, networking, etc.).
Start learning and doing more in that space—courses, small projects, helping out with related tasks at work.
This first area doesn’t have to be your final speciality. It’s a starting point that creates momentum. As you go deeper, you’ll discover what you really enjoy and where you want to focus long term.
The key is: start somewhere, keep exploring, and let your curiosity guide you toward the niche that feels right.
IT is a massive, constantly changing field, and the hardest part is often just getting started on a more focused path. A practical way forward is:
Pick an area you’ve found interesting in your generalist work (cloud, security, automation, data, networking, etc.).
Start learning and doing more in that space—courses, small projects, helping out with related tasks at work.
This first area doesn’t have to be your final speciality. It’s a starting point that creates momentum. As you go deeper, you’ll discover what you really enjoy and where you want to focus long term.
The key is: start somewhere, keep exploring, and let your curiosity guide you toward the niche that feels right.
Yousef Karim Vázquez Moreira
People Operations Manager
1
Answer
Mexico City, Mexico
Updated
Yousef Karim’s Answer
I felt very similar to what you’re describing in my early career years, and I was unsure which path to take. I’d suggest taking some time to think about whether you enjoy working more closely with people—such as in a project management role—or prefer a more technical role. It doesn’t have to be an immediate decision, but reflecting on this can help clarify your direction, especially when it comes to pursuing specific certifications or next steps.
Olivia Alford
I am a Strategic Initiatives Manager. My job is related to strategic planning and am a Project Manager.
6
Answers
Orlando, Florida
Updated
Olivia’s Answer
Hi Daniel,
Thank you for sharing your experience. I can relate to this because I moved from being a content coordinator and writer, where I did many different things, into roles focused on project and change management. Early in my career, I was a generalist, and while that occasionally felt limiting, it later became a firm foundation for specializing.
The phrase “jack of all trades” is often misunderstood. The full quote is, “A jack of all trades is a master of none, but oftentimes better than a master of one.” Your broad IT experience demonstrates flexibility and problem-solving, not a lack of direction. The goal is not to erase that background, but to build greater skills in one area.
What helped me was noticing which tasks I enjoyed most and where I was naturally adding the most value. I tested my interest before fully committing by taking on small projects, learning more through courses, and slowly shifting my responsibilities. This made the transition feel safer and more intentional.
You can do the same by choosing one IT area you enjoy and exploring it through certifications, focused projects, or hands-on practice. Your generalist experience will make you a stronger specialist because you understand the bigger picture.
Thank you for sharing your experience. I can relate to this because I moved from being a content coordinator and writer, where I did many different things, into roles focused on project and change management. Early in my career, I was a generalist, and while that occasionally felt limiting, it later became a firm foundation for specializing.
The phrase “jack of all trades” is often misunderstood. The full quote is, “A jack of all trades is a master of none, but oftentimes better than a master of one.” Your broad IT experience demonstrates flexibility and problem-solving, not a lack of direction. The goal is not to erase that background, but to build greater skills in one area.
What helped me was noticing which tasks I enjoyed most and where I was naturally adding the most value. I tested my interest before fully committing by taking on small projects, learning more through courses, and slowly shifting my responsibilities. This made the transition feel safer and more intentional.
You can do the same by choosing one IT area you enjoy and exploring it through certifications, focused projects, or hands-on practice. Your generalist experience will make you a stronger specialist because you understand the bigger picture.