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What type of job training is there to become a retail associate

#business-management #jobtraining #retail

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Kim’s Answer

Sam,

The training is often on-the-job training. You'll learn the basics of how merchandise is to be displayed, cleaning responsibilities, and customer service. You'll also learn to watch for shoplifters, and how to handle upset customers. The hardest part used to be learning the register, but, with so much being bar-coded these days, I have no idea if that is still true. There's a lot to learn about handling money, credit cards, debit cards, coupons, etc. You will also learn to be alert to counterfeit money, card issues, quick change artists, and other people who try to cheat the store at the register.

Of course, most of your customers will be good people! But theft is a major concern. As long as you have a good attitude, the store employees will go out of their way to train you and make you feel welcome! Some of the larger stores have actual training classrooms where you will learn certain things before being assigned to a store -but the smaller ones won't offer this sort of training.

Kim
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Keri’s Answer

Most retail training is on the job training. You will learn how to display merchandise, work a register and credit card machines, minor cleaning duties and the company's culture. You will need a positive attitude, an open mind and to be coachable and take feedback. Don't get discouraged the first few weeks can seem overwhelming just take in the new information and implement it.
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Miko’s Answer

Hi Sam! Great question. Retail Associate training varies at different establishments. Its good you are getting a good start by asking questions. In retail, you have to be able to work work with the public and be able to multitask. Below I listed some of the qualifications of a retail associate. I would first look into what retail store/job you want to work. From there reach out to the store channel and ask about training. Good lcuk in your job search!

Examples of sales associate skills
Organizational skills.
Communication skills.
Problem-solving skills.
Time management skills.
Product knowledge.
Interpersonal skills.
Team leadership skills.
Retail software skills.
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Kim’s Answer

Sam,

The training is often on-the-job training. You'll learn the basics of how merchandise is to be displayed, cleaning responsibilities, and customer service. You'll also learn to watch for shoplifters, and how to handle upset customers. The hardest part used to be learning the register, but, with so much being bar-coded these days, I have no idea if that is still true. There's a lot to learn about handling money, credit cards, debit cards, coupons, etc. You will also learn to be alert to counterfeit money, card issues, quick change artists, and other people who try to cheat the store at the register.

Of course, most of your customers will be good people! But theft is a major concern. As long as you have a good attitude, the store employees will go out of their way to train you and make you feel welcome! Some of the larger stores have actual training classrooms where you will learn certain things before being assigned to a store -but the smaller ones won't offer this sort of training.

Kim
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Atul’s Answer

Having done this many years ago when I was going to school - I am sure things may be different but the basics will remain the same.
1) I had to take an aptitude test.
2) Had to know how to operate the cash register.
3) Had to have people's skills to interact with people w/ politeness and professionally.
4) Be presentable (may have to invest in clothing).
5) Able to work flexible hours including weekends.
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