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What is your career and what are the traits and skills you use to be successful?

this is part of our professionals series

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Subject: Career question for you

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Lorraine’s Answer

My career: Nurse Practitioner

I am a registered nurse who completed additional education and clinical hours to become a nurse practitioner. I work in aesthetics at a med spa.

Skills I use for success:
1. Great customer service- It’s important to know how to communicate effectively with customers/patients in a manner that shows respect.
2. Sales- Recognizing a patients need for additional services and successfully up selling a service helps to increase revenue for your company, solidifies your asset to the company, and gives you a monetary bonus.
3. Leadership- Training new employees on standard operating procedures, protocols, and safety is important in every health care setting.
4. Communication- Being able to diffuse or de-escalate conflict and offer solutions to resolve the problem is vital to service industries including health care.
5. Medical Assessment- It’s important to be able to properly assess and treat patients using aesthetic procedures. This includes identifying and treating potential negative/adverse reactions.
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Brandy’s Answer

My Career (official title) : Senior Analyst of vendor management operations. To break that down, it means that I oversee how a contracted smaller company performs work for my company. This can be made up of data analytics, quality oversight, training oversight, leadership development and most operational processes. Feedback that I get from most is that Im very reliable and I take the stress out of interactions. I do take pride in being a reliable "go to " person that employees feel that they can trust to have both theirs and the companies interest in mind. I have found that when others feel comfortable to open up and be honest with you then solving problems is much easier. Although I do hold a rather higher position with my company, I present myself as approachable. I do provide honest and direct feedback however, I also provide my logic behind the feedback I provide and I leave myself open to constructive criticism and discussion.
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Elaina’s Answer

Hello, I am currently an Underwriter at a mortgage company. It can be difficult to stand out in my position with many others completing the same workload. However, the goal is always to make myself the "obvious choice" by volunteering when opportunities present themselves or looking for new ways to improve the current processes. I try to execute team building exercises and provide feedback to upper leadership so they are aware of my capabilities and notice the work I am putting into trying to improve the company and culture.
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James’s Answer

No matter what career path one choses the principles are all the same. Respect yourself and you teammates, hold yourself accountable and never take anything personal. Life without learning is well.......boring.

gmp biopharmaceutical technician
electrician
going to school for Certified Ethical Hacker
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Alexa’s Answer

Hi! I’m a dental assistant (for now) but some traits I’ve acquired to make me a better working individual is to never judge people and be understanding.

Be a great listener and take constructive criticism. Often times when people try to guide me I can be taken back, but you cannot see yourself from others perspectives. So take what they are saying into consideration.

Be motivated! Kind of basic, but your own drive will take you to places you’ve never imagined!
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Reid’s Answer

Hello,

I am currently a business analyst. I graduated with an engineering degree and worked in technical roles for 6 years before pivoting to a data science/analyst role.


Technical Skills:

Problem solving/critical thinking. I developed this from my engineering background and it taught me how to evaluate a challenge and develop solutions both on my own and in a team environment.

Statistics/data. A working knowledge of statistics and basic data systems (databases, programming languages, automation) is becoming a more common requirement with the increasing focus on data in every field. I am not saying learning a programming language will be productive for you but knowing how to leverage data and limitations is important for understanding how modern business operate.


Soft Skills:

Verbal communication. This has been extremely important for me especially for interactions with customers, clients and senior executives. This goes beyond just speaking clearly and with confidence, but also understanding your audience and tailoring the information you’re presenting in the most effective way for your particular audience.

Leadership/motivation. These skills are important for career advancement and working well with others. There are many components to leadership skills but I will focus on teamwork and motivating others. This involves being aware of who your teammates and colleagues are, being respectful of their backgrounds and personality styles. Utilizing motivation techniques like showing appreciation whether you are a team member, project manager or people manager to maintain productive working environments.
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Vidya’s Answer

My career- Project/program Management

Skills/things I do/leverage often to be successful in my area:
- Network with peers and superiors
- Be sound with your core technical/industry skills
- Go above and beyond with every deliverable
- Try to stay engaged in activities outside of your core responsibilities
- Support colleagues with questions/processes
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Ashley’s Answer

Career: Human Resources
Current Job: Talent Acquisition Coordinator, Campus Recruitment

Technical Skills:
- Microsoft 365: familiarize yourself with the basics of Word, PowerPoint, and EXCEL!! Knowing Excel (even to an intermediate level) will be extremely beneficial in a career in HR (or anything business).
- Ability to learn: companies use many different systems so being able to quickly learn these and execute them perfectly would be very important.

Soft Skills:
- Interpersonal Communication: learning HOW to say things is more important than knowing what to say, having that emotional intelligence will get you very far.
- Organization: sometimes people pull you in different directions. Knowing how to organize yourself (and others) will prove to be important.
- Ability to network and collaborate with others
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Trudi’s Answer

I am a long term disability claims manager. The skills I have to make me successful are being efficient, organized, a good writer, and a good communicator. I wish I was better at math because that would help me a lot, but I have access to some tools on the computer and other people who can help me with that part.
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Derek’s Answer

Career: Human Resources
Current Job: Strategic Workforce Business Partner

Technical Skills:
- SAP & Tableau: having a solid understand of data and analytics is highly beneficial when it comes to creating organizational change. Microsoft 360 another tool you will want to have in order to manipulate that data to create visuals for VPs, Leaders, Etc to understand that aren't data savy.
- Ability to learn: companies are constantly changing what they do and how they operate. In HR you have to be able to adapt to multiple systems and changes in your career.

Soft Skills:
- Interpersonal Communication
- Ability to network and collaborate with others
- Empathetic - critical skill for all HR professionals
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