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Six years in IT seriously considering a new career. What options might fit what I am looking for??

I have a BS in IT and Six years of experience. Currently doing tech support.

Not wanting to specialize in tech. Honestly wanting to leave the field most days.

Been taking a lot of time considering my options. Project/program coordination, business analysis, training and development, disability/accessibility related work, along with other options.

I've considered everything from project/program coordination and business analysis to disability employment services and healthcare-related careers.

I don't feel fulfilled in my work, and I want to change that. I'd like to do something that makes me feel that my work is helping people and contributing to something I believe in.

I'm thinking healthcare, government, higher edu, non-profits, instead of corporation/enterprise.

I've considered things that would be so different like Rad Tech, PTA, Vision rehab, and other jobs that help people.

Yet, I have to be realistic. I can't really afford to start completely over. I'm married, my income is important to our household, and I need to make at least $53K in a career change. Ideally, I'd like to eventually reach $65–70K. I currently make $58k.

I'm not opposed to additional education or certifications, but I can't stop working to attend school full-time or end up with a lot of school loans, and I'd rather not spend years chasing technical certifications just to remain competitive in IT.

I'm trying to figure out what realistic career paths might allow me to use my existing experience while moving into something more fulfilling.

There are two sides to my desire for change. I have found to enjoy things that are more related to Coordination and business analysis work, yet at the same time have considered something that would be more hands on helping people.

An example of coordination. In my current role my boss wanted our team (mainly me) to checked every user in Active Directly and make sure their job titles and departments where correct by comparing to UKG. I thought that sounded insane. I suggested grabbing reports from both AD and UKG and then using excel to compare. I really enjoy the process of suggesting a solution and working with different teams to get the information. I did enjoy bits of the excel work, but once I started getting more technical with the actually work of it I didn't enjoy that as much. Reminded of my last job. I was a sole tech at a highschool. They didn't have a ticketing system. I really enjoyed the process of researching what would fit and working with our staff on what would work. However, actually implementing it wasn't as fun.

At the same time I have a big heart for people who need assistance and sometimes wonder if I would even care about the whole research aspect of work, if I was able to do something completely different like PTA or disability/accessibility related work. Well actually... isn't is similar? Instead of technical solutions, people solutions. Or maybe technical solutions that are more tied to helping people. What might work for something dealing with this disability, injury etc?

Anyways, when I sit back and face reality I am not sure what options I have. What would be best for me. And if I was given recommendations, how I would even go about breaking into it.

I value job demand and I get concerned over competition as well.

Any advice would be great.


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