Technical Specialist - Customer Service - Call Center Rep
Great question Evans!
I find it's always helpful to tailor my resume to whatever specific company or job for which I'm applying. For instance, here at my current job I work primarily on the computer. During, my interview, I was asked questions like what apps I use on my phone, if I'm a person that everyone in the family calls to answer tech-related questions, and what my browsing habits are like.
I knew beforehand that the job would require exceptional multi-tasking ability, being able to speak clearly, and the ability to remain calm under high stress.
Doing your research on whatever company you plan to apply to can give you an enormous boost in your chances of being hired. Consider the different requirements listed in an application or position. if possible, speak with anyone that has been in a related field. There are other resources like GlassDoor which can provide insight into what work-life is like at any certain company.
During your interview, you may be asked to give an example of a time when you were faced with a problem, what your action was, and the final result. You may be asked what is an adversity that you've overcome or a time when you made a mistake and what lesson did you learn from it. Have a good example for anything that can highlight your adaptability, your perseverance, and your positivity.