YOLANDA TERRY, MBA, CALA
The responsibilities for business management entails an amalgam of both professional and personal skills. It is important that you reflect on the type of leader that you want to be. Then determine what type of organization fits your leadership style. Business management requires that you lead with the intention of having the organization and your team at the forefront of your priorities. It is important to be strategic, good at forecasting, and change management as well.
Yolanda D. Terry, PhD-ABD, MBA
YOLANDA recommends the following next steps:
Great question, there are the standard math and communication skills, but what you might not know is impeccable time management and restraint.
Depending on your personality the most stressful part is not being able to separate work from the boundaries of the office. You might be on call and works more hours then a standard worker.
No two roles are the same and no two days are the same. It can be a very exciting role.
Lead individuals and motivate to achieve goals and success
Ability to see big picture but also understand and pay attention to detail
Problem solving skills
Very clear written and verbal communication skills
Quickly adapt to change
Communication is probably the most important skill. The people that you mange should clearly understand the goals for the company, your team and the goals/expectations for the individual. Providing the big picture (company and team goals) with help them to work independently and make decision that further those goals. Understanding their own goals and expectations will allow them gauge their performance relative to their goals.
Many companies, especially large corporations, have annual or semi-annual performance review processes. It's important to provide feedback, both positive and negative through the year so that the employee is not surprised by their reviews. Everything they hear in their reviews, should be something they've heard throughout the year.
Providing direction and clearing obstacles are other important areas for the manager to provide to their teams. Discuss how to perform a task and offer any advice relative to task. Managers should also help to remove any obstacles that might either delay a task from being perfomed or impeded a task from being completed. A manager should avoid micro managing employees. Micro managing is the at f managing every little detail of the process of completing a task. It undermine a person's motivation and confidence.
Lastly, a manager should be empathetic. Always remember that the people on your team are people. Treat then with respect and dignity.