Disney University (DU) is the global training program for Disney employees, also known as Cast Members.
Disney Cast Members receive a range of opportunities including Disney heritage and traditions, personal and professional development, and on the job training. Although Disney University is not an accredited institution, courses are primarily designed, developed and delivered by experienced learning professionals. However, in order to enroll, you need to be enrolled in an accredited college that will allow you to take classes and work at Disney. Most colleges allowing it have internships available and give college credit to do the internship while taking Disney classes. Disney University is also the name of the training locations where Disney Cast Members attend classroom sessions.
Disney College Program is a paid internship offering participants the opportunity to advance their strengths and interests, meet guests and cast members from around the world and take part in educational opportunities students can't get anywhere else. This truly unique program allows participants to network with leaders, take part in personal and career development classes, and build transferable skills such as problem-solving, teamwork, guest service and effective communication.
Participants will have the opportunity to meet and live with people from all over the world within our in company-sponsored housing complexes. These complexes are diverse in their floor plans and amenities, while offering the opportunity to meet fellow participants and create a sense of home in a comfortable living community.
The learning component offers participants a one-of-a-kind learning experience. There are many educational offerings such as collegiate courses, seminar offerings , self-paced learnings, and many additional learning opportunities. Whether a participant is receiving college credit or not for participating in the structured courses, there’s plenty to learn on either program.
Participants will earn much more than weekly pay for their role within our Theme Parks and Resorts, as every role is important and provides a unique and diverse working experience. However, all participants will have the opportunity to develop their communication and hospitality skills, problem-solving skills and work on their confidence and self-reliance.
Doing the program is a great way to make friends from all over the world and get valuable training and work experience at one of the largest and well known companies in the world. There are also many opportunities within the company following a College Program or if you pursue a career outside of Disney it will look great on your resume.
When applying for the program you will go through an online questionnaire and if you make it past that you will do a phone interview so they can get to know you better. They are looking for participants who want to work, are flexible, cheerful, and have an outgoing personality. They want to make sure you are able to work and live with others and will represent the company well.
When you are accepted into the Disney College Program (DCP) you will be placed in one of several roles. This could be Attractions, Custodial, Merchandise, Food & Beverage, Front Desk, Housekeeping, Lifeguard, Children's Activities, Recreation, almost role across property. You do not get to choose what role you are but in your phone interview you get to rank them and perhaps influence where you end up. Every role has its merits and you will get valuable experience no matter what. As a participant in the College Program you will most likely have later shifts and during holidays and busy times expect long hours. It can be very tiring, especially when you want to take advantage of all Orlando has to offer in addition to working.
When you are not working you will have access to go to the parks (almost) any time you want! One of the major perks is getting your Self Admission pass which allows you to go be a guest in the parks and hang out with your new friends. As you work you will also earn guest admissions allowing you to bring your friends and family into the parks with you.
When you're not working or in the parks you will probably be spending time at your apartment. Opening this year ( I think) they are opening a brand new living complex called Flamingo Crossings. I can't tell you too much about it because it's not open yet but it looks really nice and eventually there will be stores within walking distance as well. If you don't bring your car down here there is a bus system that will transport you to and from work.
I could talk about it for ages but overall the Disney College Program is a great experience for someone that loves Disney and is looking for an adventure!
Please feel free to ask more questions :)