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Hello, how can I learn digital literacy/basic computer literacy?

My question is where and how I can learn these skills, and what are some basic digital skills that everyone needs or should know. I mean regardless of any profession what are the technical skills that are necessary right now. I will be grateful for your help. Thank you.

Thank you comment icon Experiences is the most respected digital literacy/basic computer skills; my recommendation is to identify what product you would like to improve your skills. When you get access, free trial or paid, spend intentional time learning that product. That does not mean you are clicking wildly but that you interact with the product with a purpose. You try and learn how to do something or challenge yourself to complete a task. This intentional experience will help improve your technical skills as it gives you intentional experience to specific products. IBM Employee Impact

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Subject: Career question for you

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Doc’s Answer

MICROSOFT WORD
One of the most commonly used Microsoft Office products is Microsoft Word, anyone who works in an office use it to write up reports, important business letters or other correspondence. However, being skilled in mail merges, Experience in word processing is essential, as business a professional to produce written documents that include business memos and letters, updates and general correspondence for staff or clients.

MICROSOFT EXCEL
Proficiency in data processing and organizing programs, especially Microsoft Excel, is specifically referenced in many job postings. Organizing and better understanding information and data is at the core of what Microsoft Excel is for. Nearly every profession in the world should have some use for Excel.

POWERPOINT
Having the ability to create informative and beautiful PowerPoint presentations, or slides using presentation software is essential for all business professionals. Whether you are the one who creates the slides for your team, or the one who delivers the presentation to your audience, skills in PowerPoint will come in handy and make your job easier.

QUICKBOOKS
Many businesses use QuickBooks for accounting, payroll, invoicing, reporting and more. In some occasions, business administration professionals may be asked to carry out these responsibilities. Therefore, a working knowledge of QuickBooks is definitely an asset in the business world.

Doc recommends the following next steps:

Microsoft Office 365 Training Center - If you want to learn something one of the best ways to learn is to go to the source. The Office 365 Training Center provides you everything to start with. You can watch video tutorials in The Training Center for Microsoft Office 365. Also, you can select a specific Microsoft Application like Excel, Access, PowerPoint, Word and it’s all free.
GCF Global - GCF Global is another great source to learn Microsoft Office applications for free. Here, you’ll find tutorials for different versions of Office suite. You can select different programs and learn separately. Word, Excel, Access, PowerPoint each have tutorials organized by topic and you can also download Practice Workbook. They also have Getting started sections if you’re completely new to it.
Thank you comment icon Thank you this is very insightful.☺️ Pearl
Thank you comment icon You are welcome Pearl, enjoy the journey Doc Frick
Thank you comment icon Thank You Frank. We cannot live only for ourselves. A thousand fibers connect us with our fellow men. Doc Frick
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James Constantine’s Answer

Hi Pearl!

Here's Your Guide to Mastering Digital Literacy and Basic Computer Skills

Step 1: Grasp the Concept of Digital Literacy

Digital literacy is the skill set that allows you to navigate, evaluate, and create information using various digital technologies effectively and critically. It's a collection of vital abilities needed in our tech-driven world today. Basic computer literacy includes knowing how to safely and efficiently use computers, software applications, and the internet.

Step 2: Pinpoint Crucial Digital Skills

No matter what your profession is, there are several key digital skills everyone should learn:

Fundamental Computer Operations: Learn how to operate a computer, including turning it on/off, using the keyboard and mouse, and managing files (creating, saving, organizing).

Web Navigation: Learn to use web browsers, effectively use search engines (using keywords), and understand online safety (recognizing secure websites).

Email Communication: Get comfortable with email platforms (like Gmail or Outlook), composing emails, attaching files, and understanding email etiquette.

Word Processing: Become proficient in using word processing software (such as Microsoft Word or Google Docs) for creating documents.

Spreadsheets: Acquire basic knowledge of spreadsheet applications (like Microsoft Excel or Google Sheets) for data entry and simple calculations.

Presentation Software: Learn to create presentations using tools like Microsoft PowerPoint or Google Slides.

Social Media Literacy: Understand how to use social media platforms responsibly and recognize privacy settings.

Cybersecurity Awareness: Learn basic cybersecurity practices such as creating strong passwords, recognizing phishing attempts, and safe browsing habits.

Cloud Computing Basics: Get familiar with cloud storage services (like Google Drive or Dropbox) for file storage and sharing.

Digital Collaboration Tools: Learn to use collaboration tools like Zoom or Slack for communication in remote work environments.

Step 3: Utilize Resources for Learning Digital Literacy

You can find numerous resources online to learn these skills:

Online Courses:

Sites like Coursera, edX, and Udemy offer courses on digital literacy, covering everything from basic computer skills to advanced topics.
Many universities also provide free online courses through their platforms.

YouTube Tutorials:

YouTube is a goldmine of tutorials on specific software applications and general computer skills, especially for visual learners.

Community Colleges & Local Workshops:

Many community colleges offer budget-friendly classes on basic computer skills.
Look for local workshops or adult education programs in your area that focus on digital literacy.

Library Resources:

Public libraries often provide free access to computers and may offer classes or resources on digital literacy.

Practice Platforms:

Sites like Khan Academy offer interactive exercises for learning various subjects, including computing basics.
Platforms like Codecademy can help you learn coding basics, an increasingly important skill in many fields.

Self-Study Materials:

Books on digital literacy can be found at bookstores or libraries; look for titles specifically aimed at beginners in technology.

By systematically using these resources—from basic operations to more complex tasks—you can build a strong foundation in digital literacy that will be beneficial in various professions.

Estimated Accuracy of this Answer: 95%

Stay Blessed!
JC.
Thank you comment icon I am really grateful you took the time to answer this question. Pearl
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Lirio’s Answer

Learning digital literacy and basic computer skills is essential in today’s technology-driven world. Here’s a guide to help you get started and understand the key skills you should acquire:

### **Where to Learn Digital Literacy**

1. **Online Courses and Tutorials**:
- **Coursera** and **edX** offer free and paid courses on basic computer skills and digital literacy.
- **Khan Academy** has a range of tutorials on computer fundamentals.
- **LinkedIn Learning** (formerly Lynda.com) provides courses on various software and digital skills.
- **Udemy** offers affordable courses on specific digital literacy topics.

2. **Local Community Colleges and Adult Education Centers**:
- Many community colleges offer basic computer courses.
- Local libraries often provide free workshops or have resources for learning digital skills.

3. **Nonprofit Organizations and Libraries**:
- **Goodwill’s GoodSkills** and **Public Library Systems** often have free digital literacy programs.
- **SeniorNet** provides technology training to older adults but is open to anyone interested.

4. **YouTube**:
- Channels like **TechBoomers** or **GCFGlobal** offer tutorials on various aspects of digital literacy.

5. **Software-specific Help**:
- **Microsoft Office Training** on Microsoft’s website or **Google’s G Suite Learning Center** can help with specific software skills.

### **Basic Digital Skills Everyone Should Know**

1. **Basic Computer Operations**:
- Understanding how to use an operating system (Windows, macOS, Linux).
- Knowing how to manage files and folders (creating, saving, organizing, and deleting files).

2. **Internet and Web Browsing**:
- Using web browsers (Chrome, Firefox, Safari) to navigate the internet.
- Understanding how to search for information effectively using search engines.
- Knowing how to manage browser tabs and bookmarks.

3. **Email Skills**:
- Sending, receiving, and organizing emails.
- Understanding email etiquette and managing attachments.

4. **Basic Word Processing**:
- Using programs like Microsoft Word or Google Docs for creating and formatting documents.
- Basic functions such as typing, editing, saving, and printing documents.

5. **Spreadsheet Basics**:
- Understanding how to use spreadsheets (Excel, Google Sheets) for organizing data.
- Basic functions like entering data, using formulas, and creating charts.

6. **Presentation Software**:
- Using tools like PowerPoint or Google Slides to create and present slideshows.
- Basic functions include adding text, images, and transitions.

7. **Cybersecurity Awareness**:
- Recognizing and avoiding phishing scams and malware.
- Understanding the importance of strong passwords and using two-factor authentication.

8. **Basic Troubleshooting**:
- Knowing how to troubleshoot common computer issues (e.g., connectivity problems, software errors).

9. **Social Media Basics**:
- Understanding how to use popular social media platforms (Facebook, Twitter, LinkedIn).
- Knowing how to manage privacy settings and engage responsibly.

10. **Cloud Computing**:
- Familiarity with cloud storage solutions (Google Drive, Dropbox) for storing and sharing files.

### **Practical Tips for Learning**

- **Practice Regularly**: Hands-on practice is crucial for mastering digital skills. Try to apply what you learn in real-life scenarios.
- **Ask for Help**: Don’t hesitate to seek assistance from friends, family, or online forums if you encounter difficulties.
- **Stay Updated**: Technology changes rapidly, so keep learning and staying informed about new tools and updates.

By focusing on these core areas and utilizing the resources available to you, you’ll build a solid foundation in digital literacy and be well-prepared for various professional and personal tasks.
Thank you comment icon Your advice was so helpful! Pearl
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Adit’s Answer

Hey there! I'm thrilled to assist you on this journey. Here's a friendly guide to help you master digital literacy and fundamental computer skills:

Places to Boost Your Digital Literacy:
Online Learning Platforms: Check out sites such as Coursera, edX, and Microsoft Digital Literacy. They offer a mix of free and paid courses on digital literacy.

Public Libraries: A lot of libraries host complimentary computer classes and workshops.

Community Colleges: Search for non-credit courses or workshops focusing on digital literacy.

YouTube: Channels like "Digital Literacy" and "WeVideo" share helpful tutorials and guides.

Essential Digital Skills to Master:
Web Searching: Get the hang of using search engines to locate information effectively.

Email Usage: Learn the ropes of sending, receiving, and sorting emails.

Word Processing: Get comfortable with word processing software like Microsoft Word or Google Docs.

Spreadsheets: Understand how to use spreadsheet software like Microsoft Excel or Google Sheets for handling data.

Cyber Safety: Grasp the essentials of online safety, like crafting robust passwords and spotting phishing scams.

Social Media: Learn the art of using social media platforms responsibly and efficiently.

File Management: Master the skill of creating, saving, organizing, and backing up your files.

Basic Troubleshooting: Learn to fix common computer glitches, like rebooting your device or checking for updates.

Extra Pointers:
Regular Practice: The more you put these skills into action, the more at ease you'll feel.

Keep Up with the Times: Technology is always on the move, so continue learning and stay in sync with fresh tools and trends.

Join Cyber Communities: Participate in online forums and groups dedicated to digital literacy to exchange ideas and receive support.

I hope you find this useful!
Thank you comment icon Thank you for the advice. Pearl
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RATAKORN’s Answer

No matter what job you're in, there are some digital skills that are handy to have. Here are a few important ones, plus some places you can go to learn them:

### Must-Have Digital Skills:

1. **Computer Basics:**
- Getting to know operating systems like Windows and macOS
- Handling files: making them, saving them, and keeping them organized
- Getting comfortable with software like word processors, spreadsheets, and presentation tools

2. **Web Skills:**
- Using web browsers
- Knowing how search engines work and how to find trustworthy info
- Staying safe and secure online

3. **Office Software:**
- Getting good at word processing with tools like Microsoft Word or Google Docs
- Learning spreadsheet basics with apps like Microsoft Excel or Google Sheets
- Making presentations with tools like Microsoft PowerPoint or Google Slides

4. **Communication Tools:**
- Using email well with platforms like Gmail or Outlook
- Getting to know messaging and teamwork tools like Slack or Microsoft Teams

5. **Social Media Know-How:**
- Understanding social media sites like Facebook, Twitter, and LinkedIn
- Learning the basics of online networking and manners

6. **Data Handling:**
- Understanding the basics of analyzing data
- Getting familiar with databases and entering data

7. **Digital Safety:**
- Spotting scams and threats online
- Learning the basics of managing passwords and protecting data

8. **Cloud Computing:**
- Understanding how cloud storage and file sharing work, like Google Drive or Dropbox
- Getting to know cloud-based apps

### Where to Learn These Skills:

1. **Online Learning Sites:**
- **Coursera:** Offers college-level courses on all sorts of topics, including digital skills.
- **edX:** Has free courses from colleges and universities; look for ones on digital know-how.
- **Khan Academy:** A great place to learn the basics of digital skills, especially tech-related ones.

2. **YouTube:**
- Lots of educational channels have tutorials on specific software and digital skills.

3. **Skillshare & LinkedIn Learning:**
- These are subscription services that offer video courses on all sorts of digital skills.

4. **Local Libraries:**
- They often have free classes or resources for learning about digital skills.

5. **Community Colleges:**
- Many have classes on computer skills and tech.

### Wrapping Up:

By focusing on these key digital skills and using the resources listed, you can really boost your tech skills and flexibility in any job. Remember, learning is a lifelong journey, so try to set aside some time each week to keep growing these skills.
Thank you comment icon I am really grateful you took the time to answer this question. Pearl
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IBM’s Answer

Hi there - a great question. There are some wonderful and free resources that you can use immediately that will not only offer well rounded computer literacy but will also provide an official industry certificate when you have completed them

I would be tempted to start here https://skillsbuild.org/

This is IBMs free offering and covers a wide range of topics from A.I to z/OS :) with a gentle learning curve and a certificate to celebrate each milestone you achieve.

Personally I would start with the Getting Started with badges - as these are super accessible resources - and then move into the more advanced ones - they are colour coded too to make life a bit easier when you choose\

Good luck

IBM recommends the following next steps:

Go here https://skillsbuild.org/
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Veronica’s Answer

Free courses are available at your nearby library branch. You can either call them for more information or visit their website to confirm if they offer such classes.
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Tami’s Answer

Starting at the library could be a good first step, but don't forget to consider labor agencies as well. A lot of jobs provide training programs or apprenticeships. There are specific skills required for different types of jobs, such as a clerk or retail sales position. These skills can become more complex and demanding as the job level increases.

It's important to identify your strengths and weaknesses and seek guidance from an educational institution or training center that can assist you in reaching your career goals. There's a high probability that these resources are available online, and there are even mobile apps designed to help you practice and enhance your skills. You might be surprised to discover that you possess more skills than you initially thought.

Remember, employers and educational programs often value your personality and presentation skills just as much, if not more, than your technical abilities. Many people make the assumption that you have a wide range of skills simply because you have the confidence to approach them. In any case, skills take time to evolve into more complicated things.

Tami recommends the following next steps:

Take a deeper look at your strengths and weaknesses when it comes to technical skills.
Weigh out your options in terms of goals and abilities.
Ask for help and check online for learning programs or apps.
Manage your time according to the program and requirements.
Enjoy your work and keep your options open.
Thank you comment icon Your advice was so helpful! Pearl
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