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How do I learn about the insurance industry quickly as a young professional fresh out of college, entering straight into a managerial role in a large insurance company?
How do I learn about the insurance industry quickly as a young professional fresh out of college, entering straight into a managerial role in a large insurance company? I want to become as knowledgeable and competent as possible to in order to lead my team to success and be the best manager I can be for them.
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4 answers
Updated
justin’s Answer
Begin by grasping the core basics and understanding the overall concept before diving into technical details. Learn how insurance functions. Next, thoroughly understand your company's business model. This will help you align with company policies. Develop leadership skills by building credibility through knowledge. Don't hesitate to prepare for your daily tasks at home. Pursue certifications early in your career to boost your confidence as you gain experience.
Updated
Elizabeth A. C.’s Answer
I recommend checking out the PLUS (Professional Liability Underwriting Society) organization, it’s an insurance networking and continuing education professional society. The BridgeTranscends is another insurance/networking society with focus on financial institutions and female leaders.
Good luck!
Good luck!
Updated
Shawn’s Answer
Starting a managerial role in the insurance industry as a young professional is definitely achievable with a good plan. Here's how you can succeed:
1. Begin with the Basics
Focus on the main areas first. Even in management, knowing the basics is essential:
- Underwriting: how risks are assessed
- Claims: how losses are managed
- Actuarial: how pricing is determined
- Sales and Distribution
- Compliance and Regulations
- Policy Types: auto, health, property, commercial, life
You don't need to be an expert yet, just understand what each part does and how they fit together.
2. Use Training and Certifications
Most big insurance companies provide:
- New manager training
- Online courses
- Shadowing opportunities
- Product-specific training
Consider external certifications like:
- AINS (Associate in General Insurance)
- CPCU (Chartered Property & Casualty Underwriter)
- AHIP courses for health insurance
- CLU or ChFC for life insurance/financial services
These help you learn faster and build your reputation.
3. Have "Learning Interviews" with Key Staff
Arrange short meetings with:
- Underwriters
- Claims managers
- Actuaries
- Sales leaders
- Compliance officers
- Senior managers
Ask them:
- "What should new managers know?"
- "What causes major issues or delays?"
- "How is success measured in your department?"
These talks will teach you more than a semester-long course.
4. Study Real Policies and Claims
Real examples are the best teachers:
- Read actual policies
- Review closed claims
- See what led to claims and what was covered
- Check underwriting guidelines
You'll quickly spot patterns.
5. Understand the Numbers
Even if math isn't your focus:
- Learn basic insurance ratios (loss ratio, combined ratio, retention rate)
- Know your company's key metrics
- Ask how your department impacts revenue, cost, or risk
Understanding data makes you valuable quickly.
6. Shadow Frontline Workers
Spend time with:
- Customer service reps
- Field adjusters
- Agents or brokers
This builds credibility and empathy, showing your team you're eager to learn.
7. Ask Questions and Embrace Learning
Being new and curious is a plus. Insurance has many rules and exceptions, so it's okay not to know everything. People will appreciate your willingness to ask instead of guess.
8. Stay Informed with Industry News
Spend just 10 minutes a day on:
- Insurance Journal
- PropertyCasualty360
- National Underwriter
- LinkedIn insurance groups
This keeps you updated without overwhelming you.
1. Begin with the Basics
Focus on the main areas first. Even in management, knowing the basics is essential:
- Underwriting: how risks are assessed
- Claims: how losses are managed
- Actuarial: how pricing is determined
- Sales and Distribution
- Compliance and Regulations
- Policy Types: auto, health, property, commercial, life
You don't need to be an expert yet, just understand what each part does and how they fit together.
2. Use Training and Certifications
Most big insurance companies provide:
- New manager training
- Online courses
- Shadowing opportunities
- Product-specific training
Consider external certifications like:
- AINS (Associate in General Insurance)
- CPCU (Chartered Property & Casualty Underwriter)
- AHIP courses for health insurance
- CLU or ChFC for life insurance/financial services
These help you learn faster and build your reputation.
3. Have "Learning Interviews" with Key Staff
Arrange short meetings with:
- Underwriters
- Claims managers
- Actuaries
- Sales leaders
- Compliance officers
- Senior managers
Ask them:
- "What should new managers know?"
- "What causes major issues or delays?"
- "How is success measured in your department?"
These talks will teach you more than a semester-long course.
4. Study Real Policies and Claims
Real examples are the best teachers:
- Read actual policies
- Review closed claims
- See what led to claims and what was covered
- Check underwriting guidelines
You'll quickly spot patterns.
5. Understand the Numbers
Even if math isn't your focus:
- Learn basic insurance ratios (loss ratio, combined ratio, retention rate)
- Know your company's key metrics
- Ask how your department impacts revenue, cost, or risk
Understanding data makes you valuable quickly.
6. Shadow Frontline Workers
Spend time with:
- Customer service reps
- Field adjusters
- Agents or brokers
This builds credibility and empathy, showing your team you're eager to learn.
7. Ask Questions and Embrace Learning
Being new and curious is a plus. Insurance has many rules and exceptions, so it's okay not to know everything. People will appreciate your willingness to ask instead of guess.
8. Stay Informed with Industry News
Spend just 10 minutes a day on:
- Insurance Journal
- PropertyCasualty360
- National Underwriter
- LinkedIn insurance groups
This keeps you updated without overwhelming you.
Updated
rebecca’s Answer
Are you managing agents ? https://www.theamericancollege.edu this position sounds familiar. I would learn the companies products inside and out and really believe in the product you are offering people. life happens.org if a great resource. I have my own agency. I assume you might have to get your producer license?