Growing up, my Father ran his own heating and air conditioning service. I learned a lot from helping him. The first step is to develop a plan. I suggest starting with identifying your planned costs. This will help you understand how much revenue you need or if you will have to scale back on planned costs. Start with imagining your first day of operation. Ask and answer as many questions as you can so that you can visualize the entire operation. Where will you conduct this business? What are your hours of operation? How will customers know about your business - signs, social media, local Chamber of Commerce? How will customers reach you; via phone, social media, internet, walk-in a store? Are you selling a product or a service? How will you know if your pricing is fair and competitive? Will your customers want to touch or try the product? How will you handle customers if they are not happy with the product or service? Once you've envisioned your first day, think about the first month and the first year. What will you need to do if there are natural peaks in your business; i.e. for my Father, the first cold snap meant an increase in furnace issues. If you are planning a retail business, the day after Thanksgiving means increased shopping. Spending time developing a comprehensive plan will help you succeed that difficult first year.
Bryanna recommends the following next steps:
- Develop a written plan and realistic budget