Andy recommends the following next steps:
Put yourself in the shoes of those you work with, ask them what barriers they face in being successful and how you can best support them is a good way to focus on the right priorities and align expectations.
Be proactive when you see opportunities to help/support. Think ahead to the next step or the natural follow-on question your leader may have of you. Anticipating needs for others adds value and reduces work and redundancy.
Leverage technology and find ways to simplify and streamline your work and the work of others.
Communicate, collaborate and deliver. Keep open lines of communication, ask for feedback, do regular check-ins and manage expectations effectively. Work effectively with others and leverage your network to accomplish work and improve processes. Follow through on your commitments. These actions promotes trust, respect, confidence and credibility.
Wishing you continued success at Medtronic!
Following through on your commitments is very important. Be a trusted resource for your team. Seeking 'Stretch Assignments' is also a great way to build experience and credibility.
If you have been with Medtronic 11 years I would imagine you are doing a fantastic job!!
I agree with those responses that said you should be adaptable and flexible as you are the problem solver for your Executive. It is also important to be responsive and if you cannot get to a requested task immediately, let your Executive know when it will be done and meet or beat that deadline! I would also say to remain positive and friendly at all times. You want to make sure the work environment is a good one. Lastly, if your company and Executive use specific technology, you should make sure you are always learning more about its functionality so you know how to be most efficient and accurate with the tools available to you.
Also communication skill is important as EA is gate to the CEO and get to talk to different function, different people in the level so how to talk and manage people is also required.
In my short experience, I have been supporting an extremely busy executive and being flexible and proactive is the way that I have been able to be successful thus far. You really have to "ride the waves" and just adapt to last minute changes on a daily basis. Being proactive and always looking at the next day, the next week, and making sure there is no over-laps. The goal should always be to make your executives day run smoother. I personally will take some of these answers and apply them to my journey in being a successful Executive Assistant.
I have over 30 years experience as an EA so some might call me "seasoned". Through the years, my title has changed as well as technology. Always keep up to date on what platform you will need to use. If you only use MSOffice, learn GoogleSuite (and vice versa).
You also said you love your job. THAT IS KEY! Life is too short to be in a job you do not enjoy. I can honestly say I love my job. Some days are challenging but you keep going. Have weekly meetings with the folks you support as their needs will forever be changing as well as their personalities and working styles. There is where your flexibility will be really important.
I have currently is a great relationship with the other EA's in my organization. "Sharing is Caring" so it's great to keep up with what is happening within your smaller group as well as the larger group. EA's at your company will be your greatest resource.
Take care and keep love what you are doing! = )