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What's a Network & Computer Systems Administrator career field like?

I'm 19 and I'm interested in the long road to becoming a Network & Computer Systems Administrator, and I'm wondering what it's like and the day to day of someone who works in that field. But also the type of skills that could go along with it.

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Adit’s Answer

Boasting over a decade of software expertise, including more than half of that time at Microsoft, I can confidently affirm that pursuing a career in Network & Computer Systems Administration is not only dynamic but also immensely rewarding. This exciting role involves the upkeep of a company's network backbone—servers, routers, and firewalls—while simultaneously resolving any arising issues and ensuring top-notch security.

This path calls for robust technical prowess in areas like networking, operating systems, and cybersecurity. The day-to-day activities span from system surveillance to providing user support. It's a perfect fit for those who have a knack for problem-solving and a passion for hands-on interaction with cutting-edge technology.

To delve deeper into this field, I recommend exploring specific certifications such as CCNA or CompTIA Network+. These can serve as stepping stones in honing the skills required in this ever-evolving domain.
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Joshua’s Answer

A career as a Network & Computer Systems Administrator is dynamic and rewarding, and it sounds like you’re ready to take on the challenge. In this role, you’ll manage and maintain the IT infrastructure that keeps businesses running smoothly. This can involve configuring servers, managing user access, ensuring data security, troubleshooting network issues, and maintaining system reliability. On a day-to-day basis, systems administrators ensure everything runs efficiently, from installing software and managing firewalls to monitoring networks and addressing technical problems.

To become a systems administrator, you'll need to develop several essential skills and areas of knowledge. A solid understanding of network infrastructure and operating systems like Windows Server, Linux, and UNIX is necessary. You’ll also need to become familiar with network protocols (TCP/IP, DNS, DHCP), router and switch configuration, and firewall management. As more companies adopt cloud-based solutions, learning about virtualization and cloud computing technologies will give you an edge. Certifications are an excellent way to validate your skills and open up job opportunities. Consider earning industry-recognized certifications such as CompTIA Network+, Cisco Certified Network Associate (CCNA), and Microsoft Certified Systems Administrator (MCSA) to build your technical credentials.

In addition to technical expertise, strong problem-solving skills are crucial for quickly diagnosing and resolving network issues. Communication skills are also essential; you’ll need to explain technical concepts to non-technical staff and work closely with teams. This mix of technical and interpersonal skills will be crucial to your success in the field.

To help you on your journey, there are several online resources and platforms you can explore to gain the knowledge and hands-on experience you need:

CompTIA Network+ and Cisco CCNA Resources:
- CompTIA offers a Network+ certification, a great starting point for understanding basic networking concepts. Their website provides official study materials, practice tests, and training videos.
- Cisco's CCNA is one of the most recognized certifications for networking professionals. You can find comprehensive learning resources on Cisco’s NetAcad platform, which includes interactive tutorials, labs, and practice exams.

Free and Paid Learning Platforms:
- Udemy: offers a range of affordable courses on networking, Linux administration, and Windows Server. Many of these are geared toward preparing for certification exams.
- Coursera: Provides courses from universities and organizations on cloud computing, network security, and system administration. Look for courses by top institutions like Google or IBM to build your skills.
- edX: is another excellent platform offering in-depth networking and computer systems courses, often from leading universities like MIT.

Hands-On Practice:
- Cisco Packet Tracer: This free tool simulates network configurations and is a great way to practice building and troubleshooting networks.
- GNS3 and VMware Workstation Player: Both tools allow you to create virtual networks and labs to practice configuring and managing network infrastructure.

Linux and Server Skills:
- Linux Academy (now part of A Cloud Guru): Offers a vast library of content for learning Linux, a critical skill for system administrators.
- Microsoft Learn: Offers free tutorials and learning paths for Windows Server and other Microsoft technologies, including certification exam prep.

Cloud Computing Skills:
- AWS Training and Certification: Since cloud platforms are becoming integral to IT infrastructure, consider learning Amazon Web Services (AWS). AWS offers free tier access, tutorials, and learning paths for certifications like AWS Certified Solutions Architect.

As for career outlook, the demand for systems administrators is high as companies rely on IT infrastructure to run efficiently. Entry-level salaries typically range from $60,000 to $70,000, with experienced professionals earning $90,000 or more. With time, you could specialize in network security and cloud administration or pursue leadership roles like IT manager or network architect. Becoming a Network & Computer Systems Administrator may be challenging, but with persistence, hands-on practice, and certifications, you’ll be well-equipped to succeed. Keep exploring, learning, and building your skills, and you’ll find that this career offers stability and the excitement of working with evolving technologies. Stay focused on your goals—you’re well on your way to building a solid and fulfilling career in IT!
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Shilpa’s Answer

Hi Erik,

I have done this for about a decade. Day-to-day, you’ll be managing network hardware and software, fixing connectivity issues, ensuring security, and troubleshooting any problems that come up. You’ll also handle network performance, set up firewalls, and back up important data. It’s a mix of hands-on work (setting up routers, configuring systems) and monitoring everything behind the scenes. You’ll often work with other IT professionals, and helping people in the company solve tech issues will be a big part of your job as everything runs on the network!

Key Skills You’ll Need:
- Networking Basics: Understand how networks like LANs and WANs work and learn protocols like TCP/IP.
- Operating Systems: Get comfortable with Windows Server and Linux, as you’ll deal with them a lot.
- Security: Learn about firewalls, VPNs, and network security.
- Cloud & Virtualization: Platforms like AWS and Azure are important these days.
- Problem Solving: Troubleshooting network issues is a core part of the job.

Education and Certifications:
A degree in IT or a related field helps, but isn’t always required. More importantly, get certified from some key networking companies like CompTIA Network+ (for networking basics) or CCNA (Cisco’s networking certification) or Microsoft Server (if you’ll work with Windows systems)

Gaining Experience: Start with internships or entry-level IT support jobs to get real-world experience. I’d also recommend using some test labs to practice networking on your own. Over time, you can grow into higher roles like senior administrator or network engineer, and even specialize in areas like security or cloud computing which is what I did.

If you stay curious, learn continuously, and gain hands-on experience, this is a great long-term career path!
Thank you comment icon Thank you, Shilpa for the advice. Angelina
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James Constantine’s Answer

Hello Erik!

Overview of Network & Computer Systems Administrator Career

A Network & Computer Systems Administrator is responsible for the day-to-day operations of an organization’s computer networks. This role involves managing, maintaining, and supporting network infrastructure, ensuring that systems are running efficiently and securely. The career path typically requires a combination of education, certifications, and hands-on experience.

Daily Responsibilities

Network Management: Administrators monitor network performance to ensure optimal operation. This includes analyzing traffic patterns, identifying bottlenecks, and troubleshooting connectivity issues.

System Maintenance: Regular maintenance tasks such as software updates, patch management, and hardware upgrades are essential to keep systems secure and efficient.

User Support: Providing technical support to users is a significant part of the job. This may involve resolving issues related to hardware or software, assisting with account management, or providing training on new technologies.

Security Management: Ensuring the security of the network is critical. Administrators implement security measures such as firewalls, intrusion detection systems, and data encryption protocols to protect sensitive information.

Documentation: Keeping detailed records of network configurations, changes made to systems, and incidents that occur is vital for future reference and compliance purposes.

Collaboration with IT Teams: Network administrators often work closely with other IT professionals such as system administrators, database administrators, and cybersecurity specialists to ensure cohesive operations across all technology platforms.

Skills Required

Technical Skills:

Proficiency in networking concepts (TCP/IP, DNS, DHCP).
Familiarity with operating systems (Windows Server, Linux).
Knowledge of network hardware (routers, switches).

Problem-Solving Skills: The ability to troubleshoot issues effectively is crucial in this role. Administrators must be able to think critically and resolve problems quickly.

Communication Skills: Clear communication is necessary for explaining technical concepts to non-technical users and collaborating with team members.

Attention to Detail: Given the complexity of networks and systems, attention to detail is essential for identifying potential issues before they escalate.

Adaptability: Technology evolves rapidly; thus being open to learning new tools and techniques is important for long-term success in this field.

Certifications: Many employers prefer candidates with relevant certifications such as CompTIA Network+, Cisco Certified Network Associate (CCNA), or Microsoft Certified Solutions Expert (MCSE). These credentials demonstrate a commitment to professional development and expertise in specific areas.

Career Path

To become a Network & Computer Systems Administrator typically involves:

Education: A bachelor’s degree in computer science or a related field is often preferred but not always required; some positions may accept an associate degree or relevant experience instead.

Experience: Entry-level positions such as help desk technician or IT support can provide valuable experience that leads into more specialized roles like network administration.

Certifications: Obtaining industry-recognized certifications can enhance job prospects and potentially lead to higher salaries.

Continuous Learning: Staying updated on emerging technologies through workshops, online courses, or further education helps maintain relevance in the field.

In summary, a career as a Network & Computer Systems Administrator offers diverse responsibilities centered around maintaining an organization’s IT infrastructure while requiring a blend of technical skills and soft skills for effective communication and problem-solving.

Top 3 Authoritative Sources Used in Answering this Question:

U.S. Bureau of Labor Statistics (BLS): Provides comprehensive data on job outlooks, salary expectations, educational requirements, and responsibilities associated with various occupations including Network & Computer Systems Administrators.

CompTIA (Computing Technology Industry Association): Offers insights into industry standards for certifications relevant to IT professionals along with resources for skill development.

Cisco Networking Academy: A well-respected source for networking education that provides information about networking concepts along with training programs designed for aspiring network professionals.

Probability the answer is correct: 95%

God Bless!
JC.
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Barry’s Answer

A career as a Network & Computer Systems Administrator is multifaceted and involves a variety of responsibilities and skills. Below is a detailed overview of what this career field entails:

Core Responsibilities
System Setup and Maintenance: Administrators are responsible for setting up and maintaining systems or specific components of systems. This includes installing, configuring, and updating hardware and software
User Account Management: Establishing and managing user accounts is a key task, ensuring that users have the appropriate access levels and permissions
Backup and Recovery: Overseeing or conducting backup and recovery tasks to ensure data integrity and availability in case of system failures
Security Controls: Implementing operational and technical security controls to protect the organization's IT infrastructure from cyber threats
Network Services: Planning, implementing, and operating network services and systems, including both hardware and virtual environments
Specialized Roles
System Administrator: Focuses on maintaining and operating network infrastructure, managing system requirements, and ensuring the smooth operation of computer systems
Network Operations Specialist: Involves monitoring and managing network and server operations, often in a Network Operations Center (NOC) environment
Database Administrator: Manages database systems to ensure data is stored securely and can be retrieved efficiently
Technical Support Specialist: Provides support and troubleshooting for network and system issues
Skills and Qualifications
Technical Skills: Proficiency in network infrastructure, system configurations, and troubleshooting network issues is essential. Knowledge of operating systems like Microsoft Windows and Unix, as well as network hardware such as routers, switches, and firewalls, is crucial
Certifications: Certifications like CCNA or CCNP are highly desirable and often required
Analytical and Problem-Solving Skills: The ability to analyze network performance, identify issues, and implement solutions is critical
Communication Skills: Effective communication with different levels of management and staff, explaining technical terms to non-technical individuals, is important
Work Environment
Network Operations Center (NOC): Many administrators work in NOCs, where they monitor large computer networks and servers, analyze problems, perform troubleshooting, and communicate with site technicians to resolve issues
Data Centers: Administrators also manage data center hardware, including servers and external storage, ensuring the smooth operation of these critical components
Career Path and Development
Midcareer Transitions: A significant portion of professionals in this field make bold career moves later in their careers, with many transitioning from different roles or industries
Continuous Learning: Training and continuous learning opportunities are crucial for career development and retention in this field
Educational Background: While a bachelor's degree in Computer Science, Information Technology, or a related field is typically required, many professionals enter the field without a college degree, relying on certifications and practical experience instead
Challenges and Opportunities
Talent Gap: There is a recognized talent gap in this sector, prompting initiatives to establish educational organizations and provide professional training and certification
Dynamic Nature: The field is dynamic, with professionals often needing to adapt to new technologies and methodologies to stay relevant
In summary, a career as a Network & Computer Systems Administrator is both challenging and rewarding, requiring a blend of technical expertise, problem-solving skills, and continuous learning. It offers various specialized roles and opportunities for career advancement, making it a vital part of the cybersecurity and IT infrastructure landscape.
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Peter’s Answer

Please read this article from Harvard ( I wish I did when I was 19 ):

https://scholar.harvard.edu/files/kadeem/files/demingnoray_stem_sept2018_final.pdf

It describes a problem of applied STEM careers such as Network & Computer Systems Administrator that is not well known: much of the technologies you use on your day-to-day work will become obsolete. This means that your working experience alone will not grant you a smooth long term career progression. It is likely to start well for you, and to stall in 5 to 10 years.

I will suggest that this problem is worse for Network & Computer Systems Administrator because you can get away without coding. My humble recommendation is to consider a different career path, such as Site Reliability Engineer (SRE).

The reasoning for my suggestion is simple: The learning experience of an SRE is much richer. Besides the overlap with Network & Computer Systems Administrator, it requires heavy use of coding, and learning how to automate tasks at a large scale.

In my view, learning how to code, and learning how to automate tasks at scale are to a large extent independent of specific technologies. Therefore, experience in these areas is more likely to support long-term, smooth career progression.
Thank you comment icon Loved reading this, thanks! DEREK
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Linpei’s Answer

Hi Erik,

Glad to hear that you are interested in Network & System Administrator career. Most of my career is in software development. But, I have been working closely with Network & System Administrators for more than 20 years since the software/application my team and I developed has to be deployed in some kind of infrastructure to make it available to the users.

The Network & System Administrator career has evolved a lot in the past 20 years. Initially, almost every company has its own "data center" . It can be a small basement with several severs wired together with network. Or it can be a whole floor that's full of "racks" of servers. The Network & System Administrators have to do everything from select the model of the equipments, server, router, power, to design their physical lay out, to wire them together, boot them up and keep them running. They have to very familiar with both the physical equipment, the operating systems (mostly Solaris, Linux or Window) and the softwares running on it. They worked with the software developers or the third party software vendors to install those software, monitoring them and resolve issues, such as out of memory or lack of network connectivities.

The technologies evolved very quickly. We saw the server hardware evolved from big Mainframe style machines to a farm of cheap LinTel (Intel & Linux) servers to Virtual Machines to Containers. The most disruptive trend for this career path is the rise of the Public Cloud, such as Amazon's AWS or Microsoft's Azure. Most companies shut down their own data centers and moved their software and application to the Public Cloud for lower total cost of ownership and for better quality of service. The traditional responsibilities of Network & System Administrators were turned into easy to use infrastructure services that can be self-managed by the software developers. A lot of traditionally network and system administrators were out of job unless they found a position inside those big public cloud vendors.

However, this career did survive and is still thriving but in many different forms. Network Engineers become more specialized and only more focus on the logical part of the network than the physical wires. The focus is switched from connectivity to security. How to setup firewall or other necessary rules to protect the valuable data being stolen by the hackers. System Administrators are now Site Reliability Engineers (SRE). They worked closely with software developers and business to ensure the software/application running on the Public Cloud are highly available, highly scalable, performant (fast) and resilient to hardware failures (or even data center wide failures). They spent less time to set things up, more time to design the rules and policies and educate the developers about the infrastructure best practices. They also spent a lot of time learning about the services provided by the Public Cloud vendors, understand all the configuration and parameters and troubleshooting issues.

You may wonder what's the difference between Network & System Administrators and Software Developers. There is some recent trends to combine those two roles into DevOps or even No Ops. Developers may take care of infrastructure services taking advantage of the Public Cloud. However, I do see a more specialized career path focus on infrastructure, from provisioning, setup, configuration to monitoring, application performance management to troubleshooting and optimization. You still need to know how to code. May be using a different types of programming languages than your developers counter-part. But it's pretty clear that Network and System Administration work can only be done efficiently with programming and with help from AI technologies.

Overall, Network & System Administrators career was transformed by the rise of the Public Cloud. The traditional Network & System Administrators are being replaced by more specialized Network Engineers, Network Security Engineers and Site Resilience Engineers. It's still a very interesting, challenging and rewarding role if you are interested in infrastructure and don't mind programming with AI assistants.

Best regards to your career adventure!

Linpei

Linpei recommends the following next steps:

Study for Amazon AWS Cloud Practitioner Certification
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