Skip to main content
6 answers
7
Asked 1406 views

What skills or abilities should I already have going into computer service ?

I am currently enrolled in Job Corps and in the process of getting a trade in a computer service. I am wondering what skills or abilities I should already have going into computer service.

+25 Karma if successful
From: You
To: Friend
Subject: Career question for you

7

6 answers


1
Updated
Share a link to this answer
Share a link to this answer

Bright’s Answer

This should do .

As you’re preparing for a career in **computer service**, here are some key skills and abilities that will help you succeed:

1. **Basic Computer Knowledge**: Understanding how computers work, including hardware (like motherboards, RAM, hard drives) and software (operating systems like Windows or macOS), is essential.

2. **Problem-Solving Skills**: In computer service, you'll often troubleshoot issues like software bugs or hardware failures. Being able to think critically and solve problems quickly is key.

3. **Attention to Detail**: Small mistakes can cause big issues in tech, so being thorough when working on systems or diagnosing problems is important.

4. **Communication Skills**: You'll need to explain technical problems and solutions to people who might not be tech-savvy, so being able to communicate clearly is essential.

5. **Patience**: Working with computers, especially when troubleshooting, can take time. Being patient and persistent is necessary.

6. **Basic Programming or Scripting Knowledge** (optional but helpful): Familiarity with coding languages or scripting can be a plus, but it's not always required for basic computer service roles.

These skills will give you a solid foundation as you move into computer service, and you'll continue to build more specialized knowledge as you go.
Thank you comment icon Thanks, can't wait to put this advice into action! maya
1
1
Updated
Share a link to this answer
Share a link to this answer

Ashish’s Answer

If you are looking to get into services side of the computers (hardware or Software applications), at a high level you need to focus on learning
1) Technical skills (e.g. networking for hardware services or how to troubleshoot using Structured query language for Software applications or how to read logs etc)
2) Industry skills e.g. if you want to be in Financials software services, focus on understanding concepts like balance sheet, general ledger etc or if in Supply Chain software services, focus on learning concepts like Inventory, Bill of materials etc ( look on getting an APICS Certifications from www.ascm.org or the likes for other industry certifications)
3) Communication and Customer service skills (e.g Lots of courses on this and other skills in Udemy - https://www.udemy.com/)

Hope this helps answer your questions.
Thank you comment icon Thank you so much, Ashish! maya
1
0
Updated
Share a link to this answer
Share a link to this answer

Oana’s Answer

Oh, so you're diving into the world of computer service? Buckle up—it's a wild ride! Here are the "essential" skills you’ll need:
A sense of humor – Because when a customer asks if their cup holder (a.k.a. the CD drive) is broken, you’re gonna need to laugh to survive.
Patience of a saint – Because users will SWEAR they “didn’t do anything,” yet their app is on fire.
The ability to translate tech to human – “Your hard drive is failing” = “Your app is having a mid-life crisis and needs therapy.”
Speedy Research – 90% of tech support is just knowing the right way to research. The other 10%? Rebooting things.
Acting skills – You must master the “Wow, I’ve never seen this before” face, even when you’ve fixed the same problem 100 times.
Zen-like calmness – Because turning it off and on again should work, but sometimes… it just doesn’t.
Perseverance and ambition to learn new technologies.

Usually, a manager is looking for:
• Detail oriented personality - are you the one catching smallest details in a page, situation or simply when walking on the street?
• Excellent communication skills, in terms of being able to convey technical and functional knowledge and solutions to customers, in either written or spoken conversations.
• Fast and flexible problem-solving aptitude so as to be able to adjust resolution plans as new data for given problems is obtained.
• Ability to persevere in the face of obstacles and ensure customers’ success. Able to work well with limited daily supervision.
• Process orientation preferred.
• Self-starter and resilient.
• Team player, good collaborator.
• Good diagnostic, analytical thinking and troubleshooting abilities.
• Ability to analyze details and synthesize the "big picture", frequently working with incomplete or ambiguous data.


Good luck! :)
Thank you comment icon Thank you, Oana for the advice. maya
0
0
Updated
Share a link to this answer
Share a link to this answer

Dr’s Answer

If you're diving into computer service, you don’t need to be a tech wizard (yet), but having a few key skills will save you from the classic "turn it off and on again" routine. Here’s what will make you the IT hero or at least shine some codes onto your computer.

1. Patience Level: Over 9000 – Computers will test your limits. Clients will test them even more. If you can stay calm while someone says, “It just stopped working,” you’re golden.


2. Basic Troubleshooting – Know how to check cables, restart routers, and perform the sacred ritual of Googling error messages like a true IT priest.


3. Hardware and Software Knowledge – You don’t need to build a spaceship, but knowing RAM from ROM and how to install an OS is a must.


4. Communication Skills – You’ll be translating "computer speak" into normal human language. Saying, “Your CPU is overheating due to a lack of thermal paste” won’t help. Instead, try, “Your computer is sweating to death.”


5. Keyboard Kung Fu – Knowing shortcuts like Ctrl + C and Ctrl + V will save your life. Mastering Ctrl + Shift + Esc (Task Manager) will make you a legend.


6. Virus Exorcism – Be ready to battle malware, because people click on everything.


7. Adaptability – Tech changes faster than fashion trends. One day you're fixing Windows, the next, someone's asking why their smart fridge won’t sync with their phone.


8. Curiosity – If you enjoy taking things apart (and hopefully putting them back together), you're on the right track.



Sounds like a lot? Don’t worry. The best way to learn is by messing up—just make sure it’s not on someone’s important files. Good luck, future IT savior!
Thank you comment icon Thanks for your encouragement! maya
Thank you comment icon You are welcome and hope it helped! Keep up your ambitions and you go this Maya I believe in you. Dr H
0
0
Updated
Share a link to this answer
Share a link to this answer

Irina’s Answer

Hi,
It really depends on the path you take in computer science, as it has multiple areas where you can profess, such as development, support, security, networking, etc.
The main point to start in IT would be to have the base knowledge for IT and troubleshooting skills, as if you have troubleshooting skills you will be able to search , debug and fix or document anything you encounter it.
My recommandation is to first review all sub arias of IT and determine what would you like to do.
Thank you comment icon I am really grateful you took the time to answer this question. maya
0
0
Updated
Share a link to this answer
Share a link to this answer

Eduardo’s Answer

First you must love what you are going to start, loving what you are doing will not became a work will be something to daily enjoy.
You must to start with a lot of patience, not people all the people will know how to describe the problem fully, try to get into the shoes of who is requesting the service. Communicate with you client
You need to get some knowledge in Operative systems, understanding how they work will help you to know where probably problems are located.
Don't stop learning on this area we have discoveries all the times.
Thank you comment icon I'm excited to put your great advice to good use! maya
0