I'm at Dell Technologies and work as a Program Manager in our Education Services organization. We deliver training to Dell Services Employees as well as our external customers.
I'm a salaried employee, started from the bottom at 20 yrs old and worked my way up for the past 17 years.
I work on various projects that help our organization meet our customers needs, primarily between 730-5pm but the time is flexible.
It's about getting the job done not putting in a specific # of hours....so some weeks more than 40 and some less depending on my personal schedule. I love the flexibility to schedule appointments and take care of personal errands as I see fit.
One of the projects I'm working on is focused on measuring training effectiveness.
I'm passionate about it as I've been in roles where I am responsible for training and it was difficult to show the results from that training outside of a student survey.
I love the autonomy. I have the ability to use my own creativity and knowledge to drive my projects. I'm given a problem and figure out how to solve it with the help of my co-workers vs. being told what to do and how to do it.
I've taught myself how to code (to a certain degree) over the past few months so that I'm able to design charts and graphs that clearly visualize the change in employee performance before and after training.
I love problems that no one has been able to solve for so that I can create something new and innovative.
My days are full of meetings with others to collaborate on how to ensure the product I'm creating exceeds expectations for our internal users as well as our customers. When not in project related meetings or working on developing solutions...I spend my time volunteering and networking.
I'm part of several of our Employee Resource Groups such as Black Networking Alliance, PRIDE, Women In Action, and more.
They host several events throughout the month around various topics.
I deliver training about bias and diversity, I'm a Red Cross volunteer, and I'm part of our local Toastmasters chapter to sharpen my presentation skills.
Outside of that...I'm using my time taking advantage of Dell's training opportunities!
Monday: 8-1 Nanny, 1:30-2:30 zoom with class, 2:30-5 grade and do homework
Tuesday: 10-12 grade and do homework, 1-6 nanny
Wednesday: 8-1 nanny 1:30-2:30 zoom with class, 2:30-5 grade and do homework
Thursdays: off day/cleaning day
Friday 8-3 nanny, 3-? catching up on any homework that may be due on the weekends.
To me these are the important things to keep in mind as I would expect your career will be different but certain principles are applicable to all work.
1. Always be eager and open to learn
2. Seek additional opportunities to learn different aspects of work you may not be directly exposed to
3. Be a team player
4. Continue to build your skill sets
5. Be involved
6. Enjoy what you do.
I'm an IT service manager, answer email, meetings, evaluating trends and problem solving.
We work a flexible schedule mostly M-F 8-5, but there are times where are needed at night or weekends for deployments or issues. However, we can adjust our schedule depending on our needs and responsibility. We can balance family, friends, and hobbies to have a fulfilled life.