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FOR CMA: what is the most difficult thing or situation about your day-to-day as a clinical medical assistant.

I am interested in becoming a clinical medical assistant with an associates in radiation therapy and I would like to know what is a difficult encounter in this field that you may experience day-to-day?

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Nicole’s Answer

Hi!
There are things in any job that can make them difficult. When people think of medical assistants, they think of healthcare. However, there is a strong customer service aspect to the job. Most days this isn’t an issue. However, like many customer service jobs, people can get angry, crabby, or frustrated. As a medical assistant, it is your job to deal with these difficult patients in a caring and helpful manner. This can sometimes be tricky. I also agree with Gaelan’s answer. Some clinics are very fast paced and require great attention to detail.
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Gaelan’s Answer

Dermatology CMA here! I think the answer to this question will change based on specialty you work in as well as setting (hospital, private practice). For me, the hardest part of my job is how fast I have to work. I work at a very busy private office and I have to work very fast without making mistakes. This gets easier as you gain more experience. I also highly recommend practicing typing - when you have a fast typing speed you are able to dedicate more time to more important things.
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