Program Manager, Chat & Mobile at Dell
There are lots of ways to get in contact with people in the profession you are considering. Some great ways to get started is to network with such folks--this could be attending meetups, informal groups. Use linkedin to find groups and even individuals that you can reach out to. Cold out-reach is surprisingly effective if you express interest in the career fields. I suggest you request for an informational interview first over the phone--no longer than 20 mins. It is a great way to start a conversation, get to know them, make connections. Once you have a couple of people in your network, developed the relationship, you can definitely ask to shadow them.
Hope this helps.