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Career Questions tagged Customer Relations

Allen B.’s Avatar
Allen B. Mar 08, 2016 874 views

Is customer support at an airline easier or harder than customer support in other industries?

I'm thinking about working in customer support, but I hear it's hard dealing with unhappy customers on the phone. Is it the same for airline customer support? Please tell me in what ways it can be harder or easier. This question was posted by a CareerVillage administrator on behalf of the...

customer-relations customer-satisfaction customer-support customer-service airline-industry