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Career Questions tagged Customer Support

Allen B.’s Avatar
Allen B. Mar 08, 2016 878 views

Is customer support at an airline easier or harder than customer support in other industries?

I'm thinking about working in customer support, but I hear it's hard dealing with unhappy customers on the phone. Is it the same for airline customer support? Please tell me in what ways it can be harder or easier. This question was posted by a CareerVillage administrator on behalf of the...

customer-relations customer-satisfaction customer-support customer-service airline-industry

Brandon H.’s Avatar
Brandon H. Feb 20, 2017 762 views

What classes are out there for Customer Service representatives?

I really need to work on my social skills and I know that there are speech classes, but I want to know what classes are specifically for working in Customer Service. customer-service social-skills...