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Career Questions tagged Customer Satisfaction

Allen B.’s Avatar
Allen B. Mar 08, 2016 907 views

Is customer support at an airline easier or harder than customer support in other industries?

I'm thinking about working in customer support, but I hear it's hard dealing with unhappy customers on the phone. Is it the same for airline customer support? Please tell me in what ways it can be harder or easier. This question was posted by a CareerVillage administrator on behalf of the...

customer-service airline-industry customer-support customer-satisfaction customer-relations