Career questions tagged helpdesk
How to begin your IT career with a lack of experience?
What’s the best way to leverage my first IT certification (CompTIA A+) for a job, especially without long-term experience? I’ve also completed a bootcamp and a Coursera support course. While I know they’re not top-tier credentials, I believe they show commitment and staying power. I’m aiming to build a mostly remote-based IT career. What steps should I take to get started in that direction? Lastly, how realistic is it to break into chat support (text support) at the entry level? It seems like companies expect multitasking and prior experience with multiple chats, almost like a near-L2 role. Is it possible to get in without that background? And thanks for answering.
How to get an entry job level in IT with no degree or experience?
How to get a job in IT with no degree or work experience as an adult? What are the best places to look? What skills can I learn on my own to make that happen?