Alejandra Yepes Cadavid

Professional specialized in creating sales, operations, and customer service areas from scratch; optimizing the logistics and processes.

During my years of work, I have designed and implemented the customer journey, setting new business strategies, and matching cohesive work between commercial, product design, IT, and the project management associate. Accompanied by successful, highly pressure KPIs to fulfill the company’s objectives.

I am convinced that my training and work experience has given me the ability to face the challenge of keeping flexibility, teams strengthened in assertiveness and resilience to change.

My 'Why' is to create service and operations as part of global competitiveness based on strategic archetypes and continuous improvement.