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Could you describe one of your typical work days ?

I am a senior at Brennan High School. I am interested in going into the business field. #business #entrepreneur #business-management #marketing #management


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Andrea’s Answer

I run a business transformation team for the customer service organization within a large telecommunications company. My job is focused on improving customer experiences and fixing experiences that don't go well. For example, when you have a question on your bill, how do we get you the explaination you need in the fastest and clearest way....and if we made a mistake, how do we fix it and make it right without you having to lift a finger! In order to do that, my day is a balance of looking at data, pulling out big insights from it and then redesigning process steps. I lead a team of about 30, so my day is spent in meetings and video conferences helping people agree on decisions and reviewing progress on projects. People on my team spend a good deal of time with data but in my role I spend most of my time helping people agree on next steps for projects and making choices on changes we want to make to customer experiences.

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Jamie’s Answer

Being in the beverage alcohol industry, your typical day is not typical; every day presents its own challenges, which makes the job/industry fun!

Regardless of the industry you are in, or hope to be in, I think the most successful people in the business world are those than handle change while adapting to change quickly. We live in a very fast paced world, adapting to change is a lynch-pin to ones success, in my opinion. For example, I not only deal with customers, but I deal with Sales Consultants, accounting, operations and a personal life. Everyday you wake up, have your day planned, often the plan has to change due to issues that pop up. Adapting to the ever changing environment is critical, while this will also help personally and professionally.

For me, my typical day is looking at current volume and revenue numbers, looking to see if we're on pace, if not, then changing the path with my team, starting that day. My days also consists of meeting that are centered around developing plans for the future and reviewing prior sales results. The most important thing I do everyday, regardless of what is thrown at me (that wasn't expected) is checking in with my people! My people are critical the my success, the success of the company and are my family! I cant accomplish a single goal/task without my people!

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Melissa’s Answer

My day is very typical to Douglas. Before I tell you about my day let me give you a little background. I've been with AT&T over 20 years. I started in sales which is most entry level positions because it is where you learn about the company and its' clients. If sales is not your thing, you usually have to be in sales for at least 2 years before moving around. I did different type of sales jobs for a little over 12 years. As a salesperson, your day is filled mostly with calling clients or visiting them. Rest of the time is preparing proposals, submitting orders, team meetings, one on one with management, and a bit of admin. After I did sales, I moved over to SalesOps which is supporting sales but with no quota. My current day is filled with conference calls all day long with various team members across the world to accomplish several deliverables. Very typical to have conference calls at 7 am or 7 pm. This year I've worked weekends and late nights...even a little on vacation. Last statement I want to make is that though I got my bachelors in business management, I have had several jobs/roles that were nothing close to business management. My current role is almost like project management combined with external affairs...not what I went to school for. Keep an open mind because the journey will take you beyond what you could imagine!

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D'Lynne’s Answer

I'm a Human Resources Director. I address many different issues in my typical work day. I am responsible for the welfare of employees and management and communication between the two. I may work on employee benefits......help an employee resolve a problem they are having with the employer sponsored health insurance plan or work through a retirement plan strategy. I may work on advertising an open position or review applications for a position that is currently being filled. I might interview applicants or perform back ground checks. I may work on personnel policies or research state and federal laws regarding employment or I might review contracts from third party administrators of employee benefits. I might hold meetings between supervisors and employees who are working through issues. I may organize management leadership training or establish employee recognition programs. I may research and analyze wages and salaries to insure that the employer is paying a competitive rate. I may create job descriptions or modify website announcements or meet with management regarding budget for the organization's personnel salaries and benefits. My job is very rewarding. I am the only one in the large organization that knows every other person who works for the organization and who gets to interact with both management and staff.

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Kassandra’s Answer

I have a full time day job and a business. So while it may not be exactly what you're looking for, it does matter. I own my own digital marketing agency. If you're starting on your own, you have to wear many hats (unless you are a direct sales rep for a company).

There is no typical work day. But whatever you do, you need to be consistent. This could include:

  • making new connections
  • following up (fortune is in the follow up)
  • creating funnels for leads and/or purchases
  • creating content for your target market

Kassandra recommends the following next steps:

Think about who you wish to serve (your target market)
What are their pain points, their wants/needs/desires?
What solutions are you aware of that you could provide or work towards to create a solution for them?
Learn keyword research to ensure people are looking for what you do

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Jay’s Answer

Thank you for your question, Joey G. I'm grateful that my days are not often typical, though there are steps I take to establish some measure of consistency and a very strong foundation based on being organized and planning. By doing this, when working in a dynamic environment that can and does quickly change, I am better prepared day to day.

I have spent my entire career in management so I've been able to develop some good habits and eliminate or minimize some bad habits.

- My days are typically filled with speaking to multiple people, some face to face, but many others via one on one calls or conference calls.
- I dedicate some time to review my team's performance to see what, if any adjustments need to be made for that day and adjusting long term strategy as necessary.
- I set aside time for working on my own business or personal development by reading, speaking with peers and mentors and sometimes simply watching videos on subject matter that intrigues me and will add value to my career or my life.

Most importantly I ALMOST always find time to review what I've done for the day to see if I would have changed anything and what I accomplished with my team to see what I need to do next.

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Joseph’s Answer

I work in eCommerce sales for a telecommunications company. The objective of my team is to increase the number of sales coming from our website and app. A typical day involves working with many teams across the organization, from Finance to get approval to run new promotions, to Legal to get sign-off that we're disclosing the right information to customers as to not put the company at risk of being sued, to working with Designers and Developers to create the actual pages customers will interact with, among many others. Interpersonal skills are very important. I am in meetings with people most of the day strategizing, gaining buy-in, and reading out on the results of our projects. There's a lot of collaboration and cross-team agreement that takes place.

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Victoria’s Answer

I am a consultant and everyday varies greatly. Overall it is filled with:
- Meetings w/ clients
- Internal team meetings
- Making power points, looking at spreadsheets

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Lucy’s Answer

It depends on what you do, but typically it's often internal and/or external meetings (with customers), building presentation decks, looking at data, and drafting projects. It really can vary but often times, I'm heavily collaborating with others to get this kind of work done!


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Douglas’s Answer

As a individual Contributor in a large corporation a lot of your time during the day is spent on trying to balancing/prioritizing your workload. During everyday you have meetings either ones you setup or ones you need to attend. Additionally, you may have requests from your boss to provide them information on a project. You will need to be proficient using various software tools like Excel, Word, and Powerpoint as a start in order to perform your job. You get requests all the time from your management or from your internal clients so you need to balance your workload


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nicole’s Answer

I would say there are days when your schedule will be completely packed with meetings, depending on the workload you are responsible for, but there will also be days where you will find yourself with not much going on. It all depends on the industry you are in, and the team you have to work with. Usually larger companies require way more meetings and collaboration to come to an agreement on what the plan is to move forward, and smaller companies have less meetings, but you will find that you will wear many hats and more of your time will be doing the actual work than meeting about the actual work :)

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