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1. Describe a time when you used teamwork to solve a problem at a previous security job.
#security #interview #teamwork
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10 answers
Updated
LaQuandra’s Answer
1. Describe a time when you used teamwork to solve a problem at a previous security job.
Since everything is now virtual, our company has also had to adopt this vritual experience for candidates to conduct interviews with our company. With everyone using our Video platform the system itself has had glitches before or during interviews. I was informed of these issues by from candidates and interviewers.
To provide a better candidate experience our team needed to figure out a resolution or work-around for these technical issues.
Actions Taken
1. Gather data from team members about any issues they were having to find the themes
2. Have a meeting "problem solving" with the team to understand what each people is doing and are we all doing the same thing
3. Brainstorm solutions
4. Delegate action items to work towards the proposed solutions
This will allow for everyone to be involved because it affects all our jobs. Everyone input is wanted and should be heard.
Since everything is now virtual, our company has also had to adopt this vritual experience for candidates to conduct interviews with our company. With everyone using our Video platform the system itself has had glitches before or during interviews. I was informed of these issues by from candidates and interviewers.
To provide a better candidate experience our team needed to figure out a resolution or work-around for these technical issues.
Actions Taken
1. Gather data from team members about any issues they were having to find the themes
2. Have a meeting "problem solving" with the team to understand what each people is doing and are we all doing the same thing
3. Brainstorm solutions
4. Delegate action items to work towards the proposed solutions
This will allow for everyone to be involved because it affects all our jobs. Everyone input is wanted and should be heard.
Updated
Rosemary’s Answer
I have never worked in the security field, but I have been a member of, and led, many teams. One of the biggest challenge with working with a team in a professional setting is competition amongst team members and insecurities of team members who may not be the top performers.
Let's think about one our favorite past times in our country-watching sports! Especially team sports. Why do we like that so much?
Because we like to see the competition and we like to root for the underdog!
So is working as a team in a professional setting any different? There is going to be competition, there are going to be top performers and low performers.
The important thing to remember when working as a member of a team is that not everyone can, or should, be the quarter back or the pitcher. You need first basemen, you need blockers, you need outfielders and you need coaches and water boys.
No one, regardless of their skill set, is obsolete if they are contributing to the team.
There is a time to compete and there is a time to respectfully step back and be the underdog. The choice comes down to how you will support the team.
Let's think about one our favorite past times in our country-watching sports! Especially team sports. Why do we like that so much?
Because we like to see the competition and we like to root for the underdog!
So is working as a team in a professional setting any different? There is going to be competition, there are going to be top performers and low performers.
The important thing to remember when working as a member of a team is that not everyone can, or should, be the quarter back or the pitcher. You need first basemen, you need blockers, you need outfielders and you need coaches and water boys.
No one, regardless of their skill set, is obsolete if they are contributing to the team.
There is a time to compete and there is a time to respectfully step back and be the underdog. The choice comes down to how you will support the team.
Updated
Harold’s Answer
Performing security work, you are usually alone. Depending on your location, depends on what kind of back up you will have from other security officers or the police.
One problem is many people and companies fail to ask advice from security professionals. They bow down to the insurance company. Team work in problem solving is good, but many times they don't care what you think or say.
One problem is many people and companies fail to ask advice from security professionals. They bow down to the insurance company. Team work in problem solving is good, but many times they don't care what you think or say.
Updated
Tina’s Answer
Teamwork is a quintessential part of being on a information security team. No only do you team with members of your own team but you also team with the business, IT infrastructure, IT development, vendor partners, etc.
Each individual member of the "team" brings with them a unique set of experiences and history that will be drawn from while working on projects, troubleshooting, or working and incident. Being able to draw from these experiences many times will lead to a quicker resolution, a wholistic or well balanced solution, or a creative remediation tactic.
A good example to use would be when the Covid 19 pandemic hit and many companies were forced to move to a remote workforce. The security team had to quickly pivot and partner with HR on policies, IT on technical needs, and our vendor partners to ensure coverage and support were in place.
Each individual member of the "team" brings with them a unique set of experiences and history that will be drawn from while working on projects, troubleshooting, or working and incident. Being able to draw from these experiences many times will lead to a quicker resolution, a wholistic or well balanced solution, or a creative remediation tactic.
A good example to use would be when the Covid 19 pandemic hit and many companies were forced to move to a remote workforce. The security team had to quickly pivot and partner with HR on policies, IT on technical needs, and our vendor partners to ensure coverage and support were in place.
Updated
Amra’s Answer
You really just need to think about it:
The question is to describe a time when you used teamwork to solve a problem at a previous security job.
You do not need anyone's help, but yours. Think about the situation where you had to do this. If you do not have one, do not pull it out of the ear, be honest and tell the truth. If you have a story, make sure it is not to short, but not too long. Sometimes people take 10 minutes to describe a situation. I think 3-4 min is quite enough, and there is no need to go into the details, or make yourself look like a hero. Just be honest and truthful, it always pays off:)
The question is to describe a time when you used teamwork to solve a problem at a previous security job.
You do not need anyone's help, but yours. Think about the situation where you had to do this. If you do not have one, do not pull it out of the ear, be honest and tell the truth. If you have a story, make sure it is not to short, but not too long. Sometimes people take 10 minutes to describe a situation. I think 3-4 min is quite enough, and there is no need to go into the details, or make yourself look like a hero. Just be honest and truthful, it always pays off:)
Updated
Lucie’s Answer
When answering these types of questions I always go for the story telling. On top of wanting to know the answer, the hiring team wants to know if you can make a concise and though-through answer.
A story can be written:
#1 Context
Who, What, When, Where.
Don't get lost in details, and/or jargon, be high level and crisp.
#2 Peripetie
Why is this a relevant example, why was this security issue important, what did you and the team proved?
#3 The end
Happy ending, you saved the day with your team and learned from the experience.
Many ways to go at it but this is my take at short story telling.
Hope this helps,
Cheers
A story can be written:
#1 Context
Who, What, When, Where.
Don't get lost in details, and/or jargon, be high level and crisp.
#2 Peripetie
Why is this a relevant example, why was this security issue important, what did you and the team proved?
#3 The end
Happy ending, you saved the day with your team and learned from the experience.
Many ways to go at it but this is my take at short story telling.
Hope this helps,
Cheers
Updated
Shashank’s Answer
Team work is imperative in any field no matter what. In today's world we can never grow unless we are a team player. I work as a network engineer and troubleshoot complex networks. There was a time to where I had to fix a hospital network and no one had any clue whats going on. So, I engaged my team lead and other resources to help me out. We all collaborated together to understand the issue and formed a constructive action plan to solve the issue. In just 6 hours we were able to bring back the network up.
In team work, we leverage different strengths of people.
Hope this helps.
In team work, we leverage different strengths of people.
Hope this helps.
Updated
Alexandria’s Answer
1. Leverage the START method when answering interview questions:
S - situation
T - task
A - action
R - result
T - takeaways
2. While answering interview questions, they should typically be between 3-4 minutes max and the majority of your time should be spent explaining the action and the result or outcome of such action. I recommend using phrases such as "I" compared to "We", as using "we" implies that you might not have taken an active role in the situation.
3. While it may be challenging to think of a teamwork specific example within the context of a security role, the interview's intention with this question is not to understand how you solved a highly complex problem with others. Rather, it's to understand how to communicate and collaborate with others to work towards a common goal.
I hope this is helpful.
S - situation
T - task
A - action
R - result
T - takeaways
2. While answering interview questions, they should typically be between 3-4 minutes max and the majority of your time should be spent explaining the action and the result or outcome of such action. I recommend using phrases such as "I" compared to "We", as using "we" implies that you might not have taken an active role in the situation.
3. While it may be challenging to think of a teamwork specific example within the context of a security role, the interview's intention with this question is not to understand how you solved a highly complex problem with others. Rather, it's to understand how to communicate and collaborate with others to work towards a common goal.
I hope this is helpful.
Updated
Paula’s Answer
If you work in information security you probably have many examples of times where you collaborated with others as a team to achieve a business objective, solve a problem, manage a security incident, etc that you can draw from. The interviewer is wanting to understand if you are the kind of person who will be a solid team player so give them a good example to showcase that.
Updated
James’s Answer
Teamwork was vital when I worked at Military Prison. There were times where we needed to work in teams in order to deescalate situations with prisoners who became agitated and violent. On multiple occasions, we had to show force as one unit. This was a powerful deterrent, and one we trained on frequently. This prevented many use of force incidents, making the prison safer for prisoners and staff alike.