SEVEN STEPS ON HOW TO HANDLE CRITICISM AT WORK
STEP 1.) LISTEN – Actually hear what’s being said. If necessary, ask questions to make sure you understand the criticism fully.
STEP 2.) IT’S NOT PERSONAL – Unless proven otherwise, assume good intentions. Don’t automatically jump to the conclusion that the person criticizing you is “out to get you.” Of course, sometimes they are. Unfair and overly negative feedback is also used as a tool by bad managers and workplace bullies to demean and control others. DO NOT put up with this kind of attack, go straight to your manager.
STEP 3.) DON’T MAKE EXCUSES – Instead you might say what you’ve learned and what you will do differently from now on. We desperately need feedback – both positive and negative. Tell me what I do well AND tell me what I can do better.
STEP 4.) DON'T TAKE IT PERSONALLY – Remember that they’re criticizing your work, not you as a person. Never take negative feedback about your work as a criticism of you as a person.
STEP 5.) TREAT IT CONSTRUCTIVELY – Remember that all constructive feedback (including negative feedback) is a sign of interest and a sign that people want to help you do better. It would be far worse for people to notice you doing bad work and not say a word.
STEP 6.) LEARN FROM YOUR MISTAKES – Remember that everyone makes mistakes and has things to learn. Yes, that includes you. There’s nothing wrong with making mistakes, but making the same mistakes over and over because you refuse to listen to criticism, than you should get used to it – as your going to get a lot of criticism.
STEP 7.) THANK THEM – Thank the person for their feedback. All constructive feedback is valuable because it gives you a chance to improve and learn. Positive feedback is easier and more fun and sadly undervalued in most workplaces.
Remember Ana, it’s what you do with the critique that counts, only you have the power to change your life and inspire the people around you.
Hope this was Helpful Ana