What do you do on the first day of your job or internship?
Hello! I am still unemployed and still have a couple of questions in my mind. I am reflecting on my previous experiences, and I notice that I have difficulty doing or starting the tasks assigned to me if I do not know the full plan of the project.
Situation#1: Manager gives me tasks like benchmark this and that, create a research plan with this. (usual)
Situation#2: There is a full meeting talking about the project. Still clueless about the systems and how the management is run.
It is like, how do I approach work in the company that I'm new to? It seems that I need an orientation of the department, like some readings on how the business works, the goals, and how projects work. I did coffee chats but they seem to give me different answers or the "it is what it is". It is like I need to understand all that first to fully immerse myself in the work.
35 answers
Sahida’s Answer
In the beginning, it's easy to feel overwhelmed. You may not understand the business, the terminology, or how everything fits together, and that's okay. It takes time to see the bigger picture, and the truth is that even experienced employees may not know every part of the business.
The fact that you're trying to understand the bigger picture is actually a strength. Whenever you have the opportunity, ask your manager or senior colleagues about the business, its goals, and how different teams work together. Then think about how your own tasks contribute to those goals. That perspective will help you grow much faster.
Keep your manager updated on your progress, and don't hesitate to ask for help when you get stuck. Most managers appreciate questions and regular communication.
Go slow, but stay consistent. Just like solving a complex math problem, you solve it one step at a time. As you gain experience, the bigger picture will gradually become clear.
Nazario’s Answer
You don’t need to understand the entire project in order to start contributing. What you do need is clarity about the purpose of your task and how it connects to the next step. Over time, you’ll gradually build the complete picture.
Nazario recommends the following next steps:
Tayyaba’s Answer
I would suggest:
Ask your manager what the main goal of the project is and how your task contributes to it.
Ask what the expected result of your task looks like.
Learn the basic systems, tools, and terminology your team uses.
Look at previous examples of similar work if available.
Write down your questions and ask them together instead of interrupting constantly.
Start with the information you have and clarify things as you go.
You don't need to have the whole picture before starting. In most jobs, your understanding grows through doing the work. Being comfortable with not knowing everything at the beginning is an important skill in itself.
Jasmine’s Answer
Those first day nerves and confusion you've experienced is pretty common! So, I hope you aren't being to hard on yourself about having those sentiments/experiences. When you're new, whether you're just kicking off your career path or a seasoned professional - there's a period where you're in 'sponge' mood and learning new things. It's totally fair to ask process, policy, and procedure questions at any point in your time working at a company, but especially when you're first starting out. Your manager should feel confident in either answering your questions or pointing you in the direction of where to find the answers. My advice would be to utilize the places you know you can find information to the best of your ability so when you ask your manager, you can let them know where you looked/who you went to - showing that you took the first effort to try and find answers on your own. It showcases good faith and good efforts.
Orientation is your friend! Take notes on big things and introduction meetings, you can even try and reach out to helpful people at the company to schedule quick 'meet and greet" calls to get additional helpful context.
Situation#1: Manager gives me tasks like benchmark this and that, create a research plan with this. => When your manager explains task, especially live, double check you understand by repeating it back and confirming your interpretation and asking any follow ups you may have to ensure you have the right tools, context, and steps to achieve your task. Context is your friend!
Situation#2: There is a full meeting talking about the project. Still clueless about the systems and how the management is run. => If you feel comfortable, ask clarifying/contextual questions during the meeting. If you don't feel comfortable doing it during the meeting, message or speak with your manager afterwards and ask using the notes that you took during the meeting. Everyone wants you to be enabled to do your best work as long as you show you are also invested in doing your best!
Best Wishes! You got this with your next opportunity!
Mario’s Answer
Having a mentor is super important, so see if your company has one who can give you an overview of how to handle those activities and tools. Remember, it’s totally okay to ask questions, so don’t be shy, even in a professional setting. Keeping that curiosity alive is key!
Once you have that guidance, make sure to grab any brochures or guidelines that employees use. It’s a good investment in learning, and it’ll help you understand how things are done at your company.
Never give up! You’re always learning, and if your company doesn’t have a mentor or guidelines, maybe it’s time to create some. That could really help new folks get up to speed!
Mrinalini’s Answer
I understand your anxiety, and it's great that you're so attentive. This shows how dedicated you are to your work. Trust me, you can handle any task that comes your way. Here are a few tips: stay calm, avoid overthinking, be a good listener, and don't make assumptions. If you're unsure about something, ask questions. You'll get there. Best of luck!
Jeff’s Answer
It's very common to be somewhat overwhelmed in that situation. You are new to the company, the company culture, expectations and genuinely have no idea where to begin.
Most companies and managers understand this fear and will connect you with a mentor who can show you the ropes. If not, ask for one. Always be very positive, excited and willing to jump in and help in any way you can. It's always OK to ask questions.
If you are assigned a task, make sure you either understand the task or know where to get the information. Ask! Any decent manager or mentor wants you to ask questions and learn. If you come up to speed and start contributing, it helps the team and the company. You are not annoying them!
Just know that everyone has gone through it and you will learn! I still remember my first day at IBM, fresh out of university with zero experience. I was terrified but I worked through it and had a great 38 year career in high tech and academia!
Good luck and ask questions!
Chinyere Okafor
Chinyere’s Answer
What you just said is actually more common than you might think, especially when you're starting your first job or internship. Every company has its own way of working, and it takes time to understand the people, the processes, and the goals. Most new employees don't have the full picture on day one.
When you're given a task like "benchmark this" or "create a research plan," it's okay to ask a few clarifying questions before you begin. For example, you might want to ask, "What is the goal of this research?", "Who is the audience for the final output?", "Do you have an example of previous work?", or "When is this needed?" Those questions show that you're trying to do the work well, not that you're unprepared.
You also have know that a lot of managers expect new employees to learn as they go. They may not have a formal orientation for every project because they assume you'll pick things up through meetings, documentation, and conversations with your teammates. If something isn't clear, don't hesitate to ask where you can find background information or who would be the best person to explain the project.
One thing I'd advice you to work on is becoming comfortable with a little uncertainty. In many workplaces, you won't have every detail before you start. Often, you'll begin with the information you have, make progress, and adjust as you learn more. That's a normal part of professional work.
Your desire to understand the bigger picture is actually a strength. It can help you make better decisions and produce higher-quality work. The key is learning to balance that curiosity with taking action, even when you don't have all the answers yet.
You're already reflecting on how you work best, and that's an important step. With experience, you'll become more confident asking the right questions and moving forward, even in unfamiliar situations.
Best wishes!
Sima’s Answer
Here's a checklist to help you:
- Arrive on time and dress suitably.
- Bring a notebook or use a document to take notes.
- Politely introduce yourself to your manager and teammates.
- Set up your accounts, systems, and workspace.
- Learn the department's main goals and current priorities.
- Ask about your role, responsibilities, and what is expected of you.
- For each task, clarify:
- What needs to be done?
- Why is it important?
- When is it due?
- Who can help?
- What does success look like?
- Take notes during meetings and jot down unfamiliar terms.
- Review available documents, processes, and project materials.
- Repeat your understanding to your manager to confirm.
- Start with a small action instead of waiting to understand everything.
- Schedule a short follow-up to share your progress and ask for feedback.
Suraayah’s Answer
Here’s how to approach your first days in a job or internship when you don’t yet have the full picture:
1. Ask for the “why,” not just the “what.”
When someone assigns a task, ask: “How does this fit into the larger project?” This helps you anchor your work and understand the purpose behind it.
2. Request a short systems overview.
You don’t need a full orientation. You need the map. Ask for a quick walkthrough of how the department works, how decisions flow, and who owns what.
3. Build your own orientation notes.
After each meeting, write down:
• the project goal
• the stakeholders
• the timeline
• your role
• any gaps you still need filled
This becomes your personal guide and reduces confusion.
4. Turn vague instructions into concrete steps.
If someone says “benchmark this,” break it down:
• What are we comparing?
• What does success look like?
• Who will use the results?
• What format do they expect?
This is how top performers eliminate guesswork.
5. Do micro check-ins.
A quick message like: “Here’s my understanding — does this align with what you need?” saves hours of rework and builds trust.
6. Accept that early confusion is normal.
Every company has its own language, habits, and unwritten rules. You’re not supposed to know them on day one. Orientation is a process, not a single meeting.
Your need for structure doesn’t make you slow — it makes you thorough. Once you understand the system, you execute with accuracy. That’s a strength in any workplace, and it will serve you well as you grow in your career.
- Dr. Hunter
Suraayah recommends the following next steps:
Jacob’s Answer
The best advice I can give is to lean into your tasks, ask questions, and—oh—always carry a notebook. Whenever I start at a new place, that notebook goes everywhere with me so I can write down anything that seems important. I’ve always noticed that people are much more willing to spend time answering questions when they see you writing the answers down, simply because they know they won't have to explain it all again later. I always did my absolute best to only ask a question once if I could help it.
As a mentor, I noticed the most successful people I onboarded had the exact same response to new assignments: they just jumped in and worked it. No hesitation. They’d work a task until they hit a roadblock they needed help with, and then they'd ask questions. That being said, you should ideally have an "onboarding buddy" or mentor assigned to you to act as your go-to for guidance. In my previous role, they made sure mentors and mentees sat right next to each other so communication was easy and questions could be answered quickly.
Early on, it is completely okay to feel out of the loop, and it's okay to be quiet in meetings. Just listen closely and absorb as much as you can. Take notes, and then ask your questions after the meeting or bring them up with your manager in your 1-on-1s (hopefully, those are weekly).
Finally, don't worry so much right now about how the broader business works or how projects are managed. Focus heavily on the specific tasks you are assigned. Ask questions about those immediate tasks and learn the processes as you go. The business and project management side will naturally become clearer over time as you gain experience and context. Your primary goal during onboarding is simply to become proficient in your day-to-day role and figure out how to effectively contribute to the team.
Yoav’s Answer
Zahra’s Answer
Wanting to understand the bigger picture before jumping into tasks is a great trait—it shows you’re a thorough, strategic thinker! It is completely normal to feel a bit lost in your first few weeks when systems and project goals aren't fully clear yet.
Here is a practical "flight plan" you can use to navigate those initial days and build strong workplace relationships:
1. Create a Personal Onboarding "Flight Plan"
Instead of waiting for a complete project overview, map out your own learning goals for the first month:
Week 1: Focus on listening, setting up tools, and learning company terminology.
Week 2–3: Map out how your team’s department fits into the wider business goals.
Week 4: Start connecting your individual daily tasks to the bigger picture.
and lastly
Document Your Own Orientation
If company documentation is light, take notes on internal terms, team roles, and project workflows as you learn them. Creating your own reference guide will reduce guesswork and help you hit your stride much faster.
All the best!
Alison’s Answer
Lakshmi’s Answer
- Look through past files or project notes to see how things are done.
- Talk with your manager about what you’ll be doing right away and what you should aim for in your first week.
- Get access to the software and tools you’ll be using.
- Start with a simple task or watch a teammate to learn how things work.
Teresa’s Answer
When you get a task, try your best and jot down anything you're unsure about. After you've done what you can, ask a coworker or supervisor for help. Often, just trying things out will help clear up some questions.
Teresa recommends the following next steps:
Shelly’s Answer
Deven’s Answer
Zeina’s Answer
What helps is to focus on your piece first. Ask simple questions like: “What’s the goal of this task?”, “Do you have an example I can look at?”, and “How does this fit into the bigger project?”
Also, take notes during meetings and write down anything you don’t understand so you can look it up or ask later.
The biggest thing to learn is that at work, you often have to start before you know everything. You learn the project as you go. The goal isn’t to know the whole company right away, it’s to ask good questions, make progress, and keep learning.
Sanjeev’s Answer
A helpful approach is to balance two objectives:
1) Complete the task using the information currently available.
2) Continuously build a broader understanding by asking questions about goals, stakeholders, processes, and expected outcomes.
Rather than waiting until the entire picture is clear, it can be useful to view each task as an opportunity to learn another part of the system. Over time, those pieces begin to connect.
Heley’s Answer
Starting a new job or internship can feel overwhelming, and that's perfectly okay. It takes time to get used to everything, like the company, the work, and even all the new terms. Don't hesitate to ask questions whenever you're unsure about something. Try to have regular chats with your manager to talk about how you're doing and clear up any confusion. Taking good notes during meetings can also help you remember important details.
Remember, learning a new role is a journey. Be patient with yourself as you get to know the projects and how things work. Soon, everything will start to make more sense, and you'll feel more confident in your role.
Zack’s Answer
When taking on a new task or project, knowing how to start can be overwhelming. Here are some strategies that I would use for the example situations:
Situation#1: Manager gives me tasks like benchmark this and that, create a research plan with this. (usual)
I would first ask for clarification on what the expected output should look like. For example: What is the output format? Is a solution expected or are they expecting specific insights? If you are more clear on what the output is supposed to look like, it makes your starting point much easier and more focused. I would recommend to discuss with your manager 1on1. It is likely to bring clarity into your project direction, and contributes towards building a good working relationship with your manager.
Situation#2: There is a full meeting talking about the project. Still clueless about the systems and how the management is run.
If appropriate, ask that the meeting be recorded. For example, Zoom has AI Companion tools that generally do a good job of summarizing key takeaways and action items with owners. This will allow you to take your time to review the notes and ask follow up questions.
Melissa’s Answer
Great question! Many new staff and interns face this situation. Often, people join while projects are already underway, and you might miss some introductory information.
My first advice is to keep asking questions. As a team leader at a Big 4 Accounting Firm, I value junior staff and interns who seek clarification. You're not expected to know everything, so it's important to ask when you need help.
It might also be useful to connect with another junior staff member who can share the basic information you need. Additionally, AI tools can help you research unfamiliar terms after meetings or when preparing for tasks.
I hope this is helpful!
Eli’s Answer
Basak’s Answer
Ahmed’s Answer
First off, don't worry too much! What you are feeling is completely normal.
Wanting to see the big picture before starting a task just means you are a strategic thinker. The tricky part is that when you start a new job or internship, companies are often a bit disorganized, and onboarding can be messy.
On your actual first day, nobody expects you to jump right into heavy work. Day one is usually just setting up your laptop, getting password access, filling out HR paperwork, and meeting the team. Your main job in the first week is just to listen and observe.
When a manager gives you a task without much context, like asking you to research or benchmark something, you don't need to understand the whole company to get started. You can just ask a quick question like, "To make sure I'm on the right track, what's the main goal this research will support?" Then do a quick rough draft and check back in with them early on to make sure you're aligned.
In meetings, it will definitely feel like people are speaking another language at first. Just write down the project names or terms you don't know, and ask a teammate or your manager about them afterward.
When people give you answers like "it is what it is," it usually just means they don't have written guides and are used to doing things on autopilot. Since there might not be a manual, ask your manager if there is an org chart or department goal sheet you can look over, or ask a coworker if you can shadow them while they work on a project.
It takes most people two or three months to fully understand how a new company works, so give yourself some time. You don't need to know everything on day one to do a great job. Good luck!
Celeste’s Answer
I can absolutely relate to what you're describing. When I started new roles, especially in tech, I often felt like I needed to understand the entire picture before I could confidently contribute. The reality is that on your first day, and even during your first few weeks, it's completely normal to not know how all the systems, processes, teams, and projects connect together.
One thing I've learned as a woman in tech is that curiosity is one of your greatest strengths. You do not need to have all the answers on day one. In fact, some of the most successful people I've worked with were the ones who asked thoughtful questions and weren't afraid to say, "Can you help me understand how this fits into the bigger picture?"
When a manager assigns a task such as benchmarking competitors or creating a research plan, I try to approach it with a learning mindset. Instead of feeling pressure to know the entire project, I focus on understanding three things:
What problem are we trying to solve?
How will this task help the project move forward?
Who can I go to if I get stuck?
Even when there is a project kickoff meeting, it's common to leave with unanswered questions. New employees and interns are often seeing years of history, processes, and relationships all at once. Nobody expects you to absorb everything immediately.
My advice is to actively build your own orientation. Schedule coffee chats, ask for documentation, review previous project materials, and don't hesitate to ask questions that seem obvious. Sometimes you'll get different answers from different people, and that's actually valuable because it helps you understand the organization's culture and perspectives.
Most importantly, bring your authentic self to work. Don't feel like you have to hide your need for context or understanding. If knowing the "why" behind a task helps you perform at your best, communicate that professionally. A good manager will appreciate someone who is engaged enough to want to understand the broader business goals.
Early in your career, your job is not to know everything. Your job is to learn, contribute where you can, and stay curious. The technical skills will come with time, but your willingness to ask questions, seek understanding, and continuously learn will set you apart.
Give yourself permission to be new. Every expert you meet today was once the person sitting in their first meeting wondering, "How does all of this work?"
Wishing you the very best in your job search and your next opportunity. Stay curious, be confident in your unique perspective, and never underestimate the value of showing up as your authentic self every day.
Jody’s Answer
Being a hardworking student and landing an internship is a fantastic opportunity for you to learn and grow. I've been in your position before, and I want to share some tips that have helped me:
1. Everyone knows you're new, so feel free to ask questions.
2. Take good notes, and don't worry about spelling until later.
3. Make a sign-in sheet for every meeting with columns for name, company, position, email, and phone number. If the attendees remain the same, use a template with names already filled in.
4. Learn people's names; it earns you respect.
5. If you don't understand an acronym, ask for an explanation. Understanding the language of the company, products, and clients is crucial.
6. Most people will support your success. A small percentage may be challenging, but dealing with them is a valuable lesson.
7. Use this chance to network and learn about business practices, which can open future opportunities.
8. Don't take negative comments personally. Sometimes they highlight things you might have missed.
9. Rewrite your notes soon after meetings while they're still fresh.
10. Your note-taking and networking skills will improve and benefit you in future interviews.
11. Find one or two mentors to guide you. Good mentors will make time for you, and those who can't aren't worth your worry.
12. Be yourself.
13. You're getting paid to learn, so maintain a calm demeanor even if you're nervous.
14. Invest time in understanding the people and culture to fit in better.
15. Look for ways to enhance your skills with computer programs and build your personal library. Customize useful templates for your projects.
Stay positive and true to yourself every day. You're going to do great!
Jody recommends the following next steps:
Laura’s Answer
Usha’s Answer
2)On your first day, focus on listening, observing, and setting up your workspace. You are there to learn the ropes, meet your team, and begin absorbing the company culture.
3)Always try to be more positive and ask the relevant questions on real time basis to get more clarity
4) Invest time in understanding the people and culture to fit in better.
5. Look for ways to enhance your skills with computer programs and build your personal library. Customize useful templates for your projects.
Stay positive and true to yourself every day. You're going to do great!
Laura’s Answer
Brandy’s Answer
From what you've described, it sounds like you're a big-picture thinker. Before you can effectively work on a task, you want to understand:
What problem is being solved?
Why does this project matter?
How does my task fit into the larger goal?
How does the team make decisions?
That's not a weakness. Many successful analysts, project managers, consultants, and researchers work this way.
The challenge is that in many internships and entry-level jobs, you're often expected to start with incomplete information and learn the context as you go.
My advice for a first day, first week, or new project is to focus on these questions:
What is the goal?
"What problem are we trying to solve?"
"How will success be measured?"
What is my role?
"What piece of this project do you need me to own?"
"What's the expected outcome of this task?"
Where can I learn more?
Ask for onboarding materials, past presentations, documentation, project plans, or previous reports.
Many organizations have internal knowledge bases that provide valuable context.
Who should I learn from?
Find a manager, mentor, buddy, or experienced teammate and ask how your work contributes to the team's goals. Structured onboarding often includes these relationships because they help new employees understand expectations and business context.
One thing I've learned is that you do not need to understand 100% of the system before starting. In many organizations, even experienced employees don't have the full picture. Start with enough context to make progress, then let the task itself teach you more about the business.
For example, if your manager says:
"Benchmark these competitors."
Instead of waiting until you understand the entire company, ask:
"What decision will this benchmark help us make?"
That single question often provides the context you need to begin.
I would also encourage you to reframe your first few weeks at a new company. Your primary job is not to be productive immediately. Your primary job is to learn how the organization works, build relationships, ask good questions, and gradually connect the dots. Effective onboarding programs often introduce company goals, team objectives, expectations, and training over time rather than all at once.
So if you're feeling lost at the start of a job or internship, don't take that as a sign you're failing. It's usually a sign that you're still gathering the context you need. The key is to keep asking thoughtful questions and be comfortable moving forward even when you don't yet have the complete picture. 😊Keep up the GREAT work!
Lauren’s Answer
Jennifer’s Answer
Peter’s Answer
What I'll also say is don't get frustrated with yourself and don't get frustrated with your team and manager. In school we are spoon fed material at the right pace with the right context to create a rich learning experience. That's not the purpose of a company.
It sounds like you're doing the right thing though - keep listening, asking questions and building your mental map. Given your fresh eyes you will probably identify areas for improvement along the way. Make note of those and revisit them as your understanding matures. You can slowly begin to discuss those that still seem like good ideas with your manager.
All the best,
Peter