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Hi,I'm currently in college to become a computer technician,is there anything I should know about this career beforehand?

Just any advice in general would be greatly appreciated,thank you.

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Joel Ivan’s Answer

-Treat each user you assist with patience and respect. Always start by asking basic questions about their issue, whether it's related to software or hardware.

-Stay curious about how software and hardware function. This curiosity will drive you to explore and learn more.

-Immerse yourself in your team, especially with those who have a wealth of experience and a strong knowledge base.

-Make sure to document every step you take to resolve an issue in the case ticket. Also, record any solutions to problems that haven't been documented yet, so the entire team is in the loop.

-If a problem arises due to your mistake, always be honest. This will help pinpoint the problem and speed up the solution-finding process.

-I suggest using Coursera as a starting point for expanding your knowledge in the IT field.
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Eric’s Answer

The most valuable guidance I can provide at your current learning phase is to immerse yourself in as much practical experience as possible, beyond your scholarly pursuits. Remember, experience reigns supreme. There's an abundance of complimentary labs and resources available to assist you. Participating in IT community groups is an excellent method to accelerate your learning. Most importantly, don't fear making mistakes. This is the perfect time for you to explore and experiment.
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Tyrone’s Answer

Starting with your A+ certification is a fantastic idea! This will equip you with the fundamentals of troubleshooting, and it's a great stepping stone towards more advanced certifications. Don't forget to explore internships available through your school, they can offer real-world experience. Also, consider joining tech organizations such as IEEE, they can be a great resource in your journey. Keep going, you're on the right track!
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Caitlyn’s Answer

I don't really have any advice because it's pretty straight forward. You'll need certifications like Microsoft, Oracle, Azure, AWS, etc. I suspect you know this, but I wanted to make sure you received an answer. :)
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