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What are some areas of telecommunications that will see the most growth in the coming decade or so?

I'm curious about what specific types of jobs are in demand now or will become more in demand within the next few years. This could even include positions that don't exist currently, but might in the future once technological innovations call for it. communications telecommunications job-outlook verizon

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Joanne’s Answer

I'd go with ...



  1. security (it's soooooo hot)

  2. data, data, and more data .. there's an evolving data scientists career for those that really want to engross themselves in it

  3. the hardware and software behind the 'internet of things'


(here's a nice link that explains IOT)


http://www.forbes.com/sites/jacobmorgan/2014/05/13/simple-explanation-internet-things-that-anyone-can-understand/3302bb856828


Looks like a must-read! Thanks for the info! Alexandra C.

I would also add 5G technology & cloud computing Karen Cayea

Totally agree with Joanne! Data, security, 5G technology, unified communications! Anne Herrington

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Ronald’s Answer

I would have to say that most of the areas of telecommunications are going to continue to grow at a rapid pace. If I had to give an educated guess, I would say anything tied to the virtual reality arena. companies are already making great strides, but I could see hologram phones calls and things of that nature.


That sounds amazing. The recent innovations in gaming definitely ring true with this. Thanks for the response! Alexandra C.

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Christopher’s Answer

That's a great question! Keep in mind that telecommunications anymore isn't just your phone and internet as it has been in the past. Telecom anymore is a broad statement, one that encompasses not only your day to day phone calls but also cloud services, machine to machine and pretty much everything else you would do on a network. As far as growth goes I see a lot of answers for security, yes that is very true, but also Software Defined networking (SDN) is growing extremely rapidly. Going away are the days of running physical cable to every piece of equipment in a switching center. Pretty soon it will be just a few pieces of fiber and few pieces of physical equipment running all virtual machines within itself. So to answer your question I would highly recommend looking into routing and coding skills, ie vmware, linux/unix, python etc. as those will be the new "telecommunication" skills that will be sought after since a good chunk of the physical equipment is now becoming just a card in a server.

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Meg’s Answer

Wow. tough question, since things are changing fast. I haven't been in telecom for a little while, but will tell you that understanding the basics of networking, and anything about securing communications is going to be hot for a good time to come!


Thanks for the tip! Alexandra C.

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Robin’s Answer

Of course its hard to predict the future but I think demand for cloud storage will increase as well as new ways to back up, save and search data


Good point...sometimes I wonder if we will one day migrate almost entirely to the cloud. Thanks for the reply! Alexandra C.

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Ma Fatima’s Answer

Network Security. We have a lot of Engineers handing Data but few knows how to handle Security issue.
Voice is also on top as we live now on world where almost everything is being done virtually.


Indeed a really important field. Thanks! Alexandra C.

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Leanne’s Answer

The future is virtual, security, data, more data, cloud and technological innovations. Network security and increased bandwidth, the internet of things as well as software development.
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Rani’s Answer

Customer comes first for the business to be successful. I see a lot of focus on technology - cloud/networks/5G etc. Technology keeps changing....In the future any role that can be automated will be - so the focus will be on skills that are more oriented towards improving / simplifying customer experience that cannot be automated - basically people skills , putting yourself in customer's shoes and identifying areas of improvement / reduce pain points / solutions - will be key.

Rani recommends the following next steps:

Start with yourself and make a list of things that can be improved
Prioritize the list
Pick top three that interests you (you'd do better if you choose what you love)
If you could suggest a solution what would it be ( you can collaborate among peers/friends/family)
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William’s Answer

Security, Software-Defined Networking, Cloud, and WiFi enhancements.
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Patel’s Answer

You have to identify the customer needs and deliver to them so that they can do what they need to do.

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Kimberly’s Answer

Just to emphasis much of what has been said to help you prioritize, working for AT&T for 30 years I have seen a tremendous amount of change in the market place and technologies. The biggest areas we see demand is security, mobility, and the internet of things (IOT). Nothing but growth as we try to keep up or even set the pace of technological revolution. If you focus your leaning in this area, you will have nothing but opportunities as you enter the work force! There are many free learning opportunities online also to start to understand even more, giving you a leg up as you go into classroom learning so you can excel more quickly. Innovation in these areas, not just learning but inventing, is also huge. You may find you fail more than you succeed but don't be afraid about that, it is totally normal and all you need is one good idea to change the world!
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Ken’s Answer

There are many good answers above.

I believe 5G will have the biggest impact. This will help with being able to do remote medical procedures which will get people the healthcare that they need at the right time. This will save lives. Businesses will benefit from Internet of Things (IoT) and Security such as being able to track shipments and have them automatically signed off at each stop in the travel that they want. AI will also help businesses understand their customers and give them what they need / want.

Best of luck!
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Gregory’s Answer

The whole industry is evolving from a voice centric circuit switched product to a connectivity product with services that ride on the network.

Programmers - to change the network from bespoke hardware to virtualize machines that do the same functions. Also, to write software for new services that use the network.
Data Scientists are in demand because they can work the massive databases of information to provide value to the companies and consumers. They can identify areas for savings, secure networks by flagging suspicious activities, find patterns of consumer activity that provide opportunities to provide new services.
Network Specialists with an emphasis on security. The new networks are all digital and security is a huge issue
IoT – IoT is taking off but it is more than just sensors. The opportunity is in crafting solutions using the sensors to solve problems for businesses, make them more efficient and profitable.
Project Managers are always in demand to deliver the new services on time and budget.
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Cynthia’s Answer

Needs are always changing but the one thing that is constant is security, security, security. It seems in this business as soon as we figure out a way to keep our information, accounts, etc safe and secure the fraudsters have found a new way to get our information, hack in to our accounts, etc.

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Luis’s Answer

Hello, currently the future is 5G wireless especially trying to cover the entire nation. IoT is also always growing and relevant, ways to automate items in the field are always important. With that being said, software developers will also always be relevant in my opinion.
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Jeff’s Answer

Lots of progress is being made in cloud computing, I'd recommend looking into Google Cloud Certifications. The Artificial Intelligence and Machine Learning areas are also growing and would be a great place to start also. With the growth of the Digital World, there is something for everyone in the Telcom space.
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Carl’s Answer

I suggest that you look at all things 5G, IOT and Security.  Those will all drive the bright future.  I would suggest specific articles or publications but by the time this is seen there is likely to be a better source or insight as the pace of change is rapid.


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Barbara’s Answer

1. Cyber Security
2. 5G
3. Cloud Computing
4. Data
5. Customer Experience
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Carl’s Answer

Things sure have changed since you first asked this question. Without a doubt focus should be on 5G and IOT. That will be huge going forward and will be an excellent place to focus your attention.
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Raelyn’s Answer

Project Management all the way! Telecom projects are not slowing down and likely wont going into 6G deployments. There will always be systems to build, manage, or replace, and there will always be a need for project managers to oversee those projects. There are MANY opportunities in project management to move from within telecom to other industries as well, but within telecom alone, there's a lifetime of opportunity being a strong, reliable, and driven project manager. Check out Verizon's website for opportunities.
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Tirzah’s Answer

Based on my viewpoint, this area is so broad as some others have stated. However, if you are flexible in exploring. The areas I see having the most growth will be:

  1. Machine-to-machine/AI learning will replace a lot of repetitive functions
  2. Data analysts
  3. Cybersecurity
  4. Maximizing internet of things

Tirzah recommends the following next steps:

I suggest researching these areas to decide if there is interest. There will never be a replacement for creativity so if you have an innovative spirit you will be able to see new techniques or insights from the collected data to move the needle forward in these areas.
Review certification requirements on cybersecurity > https://certification.comptia.org/it-career-news/post/view/2017/09/27/the-comptia-cybersecurity-career-pathway-employable-skills-found-here
Read books on Applied Artificial Intelligence. Here's one that is recent: https://www.crcpress.com/Artificial-Intelligence-for-Autonomous-Networks/Gilbert/p/book/9780815355311
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Cynthia’s Answer

Security is always going to be important. Anything related to data transport is key as well.
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Jennifer’s Answer

What booms in the next decade, will probably be something that isn't even on our radar yet. However now, there is the trend for connected devices (smart home devices; locks, thermostats, etc)
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Gail Peter’s Answer

IoT with its the new cousin acronyms AI, ML, AV, VR are driving efficiencies throughout many industries.  The focus now is what to do with all this data and if you succeed you can drive digital transformation and benefit to a company.

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Wesley’s Answer

Good afternoon. Telecommunications will continue to adapt and change as the technology changes. I see the biggest adaptation will be related to the expansion and use cases associated with 5G. This technology is considered to trigger the next industrial revolution. May new products and services will be sold and supported by the telecommunications industry instead of primarily phones.
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KEEJIUN’s Answer

Big Data.

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Barbara’s Answer

I recommend getting your PMP (Project Management Professional) certification. It will help you deliver results no matter what your focus area.

Great recommendation Karen Cayea

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Wyn Sheree’s Answer

Cyber Security, Cloud Components and cross functionality.

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Dennis’s Answer

Here you go!

5G
5G promises some dramatic changes. The European Union’s 5G action plan includes uninterrupted 5G coverage by 2025 for railways and major roads. In addition to being able to support a hundredfold increase in connected devices per each unit area, 5G will offer ultra-low latency, improved data rates and enable network slicing. This opens the door for new services, network operation and customer experience for telecom operators.
5G will change telecom's role: telecoms will not only be technology distributors, but also service providers. This shift will require telecoms to engage with governments, enterprise customers and alter their sales approach to help customers leverage the power of 5G.

Artificial Intelligence (AI)
Telecommunications is one of the industries that use artificial intelligence in many aspects of business today. Through virtual assistants and chatbots, and the artificial intelligence that runs these tools behind the scenes, telecommunications companies improve customer service and satisfaction. Artificial intelligence is essential for the optimization and predictive maintenance of telecommunications companies’ networks. AI is also hard at work detecting fraudulent activity. Additionally, through predictive analytics, artificial intelligence makes it possible for telecoms to glean actionable business insights from the volumes of data they gather every day.

Internet of Things (IoT)
Because the telecom industry enables internet device connectivity it is one of the largest players in the Internet of Things market, everyday items that are connected to one another and the internet. Internet of Things technology helps telecoms monitor base stations and data centers remotely. This helps ensure minimal downtime for the network. Since telecom is so instrumental in providing IoT infrastructure, the industry is uniquely poised to develop and offer their own services for IoT. Since IoT technology results in more devices on the network there are more opportunities for security and privacy breaches to occur so telecoms need to plan and prepare defenses for that. While there are still a lot of unknowns regarding the transformation IoT will have for telecoms, there’s little doubt that it will disrupt the industry.

Big Data
It’s undeniable that telecommunications companies are collecting and generating volumes of data from mobile devices and apps, wearables and more—wireless data is expected to continue to increase through the 2020s—but it will be the companies that use it to their competitive advantage that will survive. Telecommunications companies need to ensure that their networks can move extraordinary amounts of data through their network efficiently and continue to support new technologies. Telecoms also need to address the new security challenges that have arisen with new technology that use their networks. Ultimately, the data that telecoms collect can be analyzed to improve customer service, determine and evaluate new products, as well as monitor and optimize the network. When evaluated and acted upon, big data can help telecoms build a stronger business.

Robotic Process Automation (RPA)
Robotic process automation can take over repetitive, rules-based, high-frequency processes and complete them very accurately. When telecoms deploy RPA for tasks, error rates and costs are reduced while customer service and operational efficiency are boosted. The telecommunications industry has one of the highest adoption rates for RPA technology since it seems to serve it so well. RPA offers high levels of scalability and agility for telecoms and can take over many tasks such as report generation, responding to customer questions, order processing, price tracking and more.
Cloud Computing
Cloud computing’s pay-per-use service model helps telecoms introduce new services, reduce their costs and adjust to market demands more effectively. The cloud offers economies of scale, scalability and cost effectiveness to telecoms. Not only can telecoms be a cloud service provider, but they can use the cloud themselves. When telecoms adopt cloud technology and switch important business functions to the cloud, they benefit from the cloud’s efficiency.

Cyber Security and Resilience
We take for granted the services that are enabled by telecoms including phone and video calls, email and messaging until we experience an outage and realize how dependent we are on those services. Due to telecoms storing vast amounts of sensitive data on complex networks that act as gateways to other businesses and because they build and operate critical infrastructure, telecoms are increasingly a target for cybercriminals. From direct cyberattacks such as distributed denial of service to indirect attacks such as malware, telecoms need to protect themselves and prepare for the future of 5G and the security hurdles that will represent. This includes having not only the right IT infrastructure in place but the talent and processes to support resiliency when attacked. Currently, there is room for improvement to the industry’s response to a cyberattack. Even false claims of attack can damage a telecom’s reputation, as well as create a considerable business impact in terms of time and money spent to respond.
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Jagmeet Singh’s Answer

Next big segment of growth in telecommunication will be 5G area, with 5G technology supporting applications

  1. IOT - Self driving cars, M2M communications
  2. High speed broadband and low latency application
  3. Smart Cities
  4. Virtual Reality and Augmented Reality


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Nicole’s Answer

There are so many parts of Telecommunications that are seeing growth and will continue to see growth. IoT, Security, Cloud storage will play important parts in the next several years. IoT because most items are moving to be online from lights to toasters. Security to help make all things secure and cloud storage to store all that information.

Nicole recommends the following next steps:

Some colleges now have a Internet Security degree. Or Computer Science degree in Telecommunications.
I also am big for On the Job Training.
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Suman’s Answer

1. IOT
2. AI/ML
3. AR/VR/XR
4. Autonomous vehicles
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Margie’s Answer

With the race to get 5G and digital cities across America, there will be a high demand for network employees. The folks that will go out and lay out the equipment. Courses in computer science, data and machine learning are all good but skill trade experience will also be a need. It will be valuable to know both ends.
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Julian’s Answer

As wireless technology evolves, 5G spectrum and usage will make a significant impact in the world. As this is developed and rolled out it will make life simpler and more connected. The latency (lag or slowness) is almost nothing! It's super fast speeds will help in all areas of life.

It can improve and enhance self-driving cars, help first responders locate people in distress using towers throughout the city or neighborhoods, it can also help Dr.'s perform surgeries using robots from across the country when they can't fly to the patients location.

For entertainment, 5G technology downloads movies and music super fast. Also gaming gets even better. With no slowness or lag you'll be able to respond quicker giving you the edge against your competition.

The possibilities are almost endless as there is so much more to come!
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Gustavo’s Answer

Hello the future is moving towards streaming and wireless. Network programing on a commercial scale is a great area to look into for the future. Building a network from the ground up and securing is something that is in demand for many businesses small and large.

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Frank Perez’s Answer

Cyber Security & 5G
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Maritza’s Answer

Telecommunication is moving away from the physical to more cloud services and virtualization. With that you have growth in remote support, internet of things, security, software, coding, applications.

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Johnny’s Answer

Network security is huge right now. I would suggest learning as much as possible about network and mobile security options, especially in todays work environment. Also 5G, IoT and SDN (software defined network). The Telecommunications Industry has evolved so much and pretty much affects everything we do with respect to work, home, driving, shopping, medicine, ... and the list goes on. Exciting industry to get involved in.
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Nadine’s Answer

Great question. I'd say one of the hottest topics right now is Artificial Intelligence. Another that will continue to be relevant as we evolve more through digital is cyber security/fraud.
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Carol’s Answer

Hey there!
Everything changes so quickly in the industry. Its definitely one that will keep you interested and motivated.. I would say 5g (network) would be a good field to look into.

In so many other positions throughout the communications industry, you are heavily involved in all the latest and greatest technology that is launching...Most departments will tie back to the innovation and customer experience, so you really cant go wrong!
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Philip’s Answer

I'd say

Philip recommends the following next steps:

Cloud
Security
Software-Defined Networking
Big Data
Programming
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Barbara’s Answer

Two supporting knowledge areas that I would learn about is Customer Experience and Management using Six Sigma approach
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Bonnie’s Answer

Hi Alexandra

I recommend a Nanodegree from Udacity. Their program will allow to quickly assess what area of computer science you would like. I earned their Introduction to Programming Nanodegree and quickly knew my preferences. I now built and mainta Two websites at work.

Bonnie recommends the following next steps:

Visit Udacity.com
Chat with an advisor online
Take a few of their free courses
Just earn one degree; it will open your mind to the possibilities
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Jeff’s Answer

Data science, artificial intelligence, cloud computing, quantum computing, VR & Augmented Reality.
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Kurt’s Answer

IoT. Machine learning. Virtual everything. And if you can mine data to help a company figure out who and how to target with offers and win in a very competitive marketplace you will be worth your weight in gold. ;-)

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Judith’s Answer

After having seen the growth in telecommunications, with the company I work for, there seems to emphasis on the content creation/delivery, data collection/security and reliability. With that said, I see the potential in distribution management, data security and improving or creating technology to support demand. That's terrific question, good luck!
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Matt’s Answer

Verizon employee 10 years. A couple thoughts on what to expect for growth and career opportunities in 2020 and later:

1) IoT anchored by 5G wireless networks
2) Digital-dominant customer sales cycle (.com/app primary touch points for majority of sales/retention opportunities)
3) Data is king - being able to access it and present it efficiently will always be in demand

Matt recommends the following next steps:

Learn several different coding languages
Learn how to work industry standard platforms like Salesforce and Tableau
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Trevor’s Answer

The future of telecommunications is changing as we speak. First I would suggest find what you are passionate about. Then work everyday to improve. There will be a place for almost any technology, human resources, sales, or customer service positions going forward.
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Barbara’s Answer

1. Cyber Security
2. 5G
3. Cloud Computing
4. Data
5. Customer Experience
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Sarah’s Answer

5G! Security, Cloud-Based Services, SDWAN
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Tia’s Answer

There's a lot of great answer here already. I would reiterate IoT, 5G, and Network Security.

Telecom has grown so much over even just the past 5 years, and it's totally possible that we haven't even begun to explore the next big thing in telecom.

Whatever you chose to pursue, ensure that it is something that you enjoy doing. I enjoy telecommunications because it is such a dynamic industry and I am always learning something new!
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Miyoshee’s Answer

The wireless industry is quickly growing its 5G, Network Security, and Cloud services.
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Javier’s Answer

I would say data analysis, security, and IOT will be the biggest growth opportunities.  With our ever growing broadband capabilities companies are taking in so much data. How we use the data will separate each company from the competition.  With growth in data will come the responsibility to protect that information so security is at the forefront.  And IOT (internet of things) will explode with connected devices of every aspect.  From security to home automation we truly are leaning toward being a connect society and this area will explode exponentially.

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Tonya’s Answer

Wireless is the future and it's exploding! People are mobile now. They want to access anything, anywhere, anytime. Depending on your interests and skills, you can work on the technical end or on the sales side...both will continue to be great opportunities in the future. Cyber/data security is also another area closely related to wireless (and wireline) technology. Again, either technical, sales, or product development/management positions will continue to be needed -- more and more.
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Michael’s Answer

I currently work on the Indirect Side of the Business for Verizon. We have seen and in my opinion will continue to see growth. What the Indirect Side of the Business is I help with our partners that have the rights to sell Verizon products. These range from Walmarts to our local agent stores that have owners from all around the US.
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Thomas’s Answer

If I have to pick one then it would be data security for business and mobility for consumer

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Ingrid’s Answer

Great question Alexandra
I work at a call center, so from a call center perspective the Business department seems to be growing a lot, sales
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KEVIN’s Answer

IT Security

Telecom / Network Engineers

Sales

Network Architecture

Mobile Device Management
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Jerry’s Answer

the largest growth will be related to 5g. so mobile devices will jump into new fields. anything related to the servicing of those connections. like the fibers, the cell relays and its services will be huge. 5g will be opening up instant downloads so imagine what can be done with that.

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KRISTY’s Answer

Always be thinking about innovation. What will be the next big gadget or technological discovery? People are always wanting more bandwidth, faster networks, cooler devices & apps that solve their problems & provide entertainment. I would check out Security, AI, Programming, Business Analytics, Data Science, Data Engineering, Predictive Analytics, Data Scientist, Machine Learning, Web Development, IOS Developer, Python, & Data Visualization

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Vanessa’s Answer

Project Management..it is a field i didnt even know really existed or was in demand when i was in school but i am doing the job now for our 5g build out..and it is one that i see we will continue to need in the future and for whatever new technology items that come out of 5g being deployed
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George’s Answer

In my judgement we will continue to see data and virtual applications lead the way.
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Mark’s Answer

Cyber Security; especially for all business and Government industries.

Mark recommends the following next steps:

Surf the web for colleges that have degrees specializing in computer science and telecommunications security.
Look up and read books on the topic of Telecommunications security
Surf the web for each of the military services and find the jobs they offer in cyber security.
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Patel’s Answer

I would say the below areas are opportunities for growth:
1. 5G adoption (Carriers, Individuals and company) The carriers will implement 5G but the monetization would be driven from Individuals
2. Security (Internal to keep the network safe and external to keep the data safe)
3. Data (Grows at a exponential rate and need people who can not only analyze but visualize the data for effective use)
4. Programmers (Needed to create the apps that can utilize the 5G functionality and improve customer experience
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Haider’s Answer

This is the billion dollar question, I believe the continuous need for new faster send/receive data, will be always there .. and off course security around secure communication will stay their for ever .. This is my own intake/opinion on your question.

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Franklin’s Answer

5G is the future. We will see more devices connected than ever before. 5G will change the world as we know it today.

In my opinion, I would look into internet security, programming and coding, and smart devices. These will be the future. Cloud services will also continue to grow and will be used more and more.
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Jeffrey’s Answer

When 5G is mature to a point that can be easily integrated in areas such as AI, automation, big data, etc. These areas will explore with all kind of new technologies and possibility in the next decade or so.
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Clay’s Answer

Working for a major telecom company in a cutting-edge portion of the business, over the next 5-10 years, data analysts, big data engineers, as well as specialists in machine learning, natural language processing/understanding, and artificial intelligence will be critical to the industry.

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Sang’s Answer

As an employee of Verizon for 10+ years I would certainly say the future will be heavily dependent on its wireless network. As of writing, 5G has launched in select markets and will mark the beginning of a new era in high-speed computing, cloud services, streaming, gaming, etc.


I would say if you are looking for a future career in this industry, certainly look towards acquiring knowledge in the fields of computer science, web/app development and possibly engineering. Good question and good luck!

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Patel’s Answer

I would say the below areas are opportunities for growth:
1. 5G adoption (Carriers, Individuals and company) The carriers will implement 5G but the monetization would be driven from Individuals
2. Security (Internal to keep the network safe and external to keep the data safe)
3. Data (Grows at a exponential rate and need people who can not only analyze but visualize the data for effective use)
4. Programmers (Needed to create the apps that can utilize the 5G functionality and improve customer experience
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Rosalinda’s Answer

The future is moving towards wireless networks and entertainment streaming, checking into cloud computing, faster networks and enhancing wireless services.

Studying Data, engineering and web/app developments.
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Garrett’s Answer

Security and ioT(information of things) is the future

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Susan’s Answer

Everything Cloud - Not only storage, but applications, processes, hardware - anything that will cut cost to business owners yet allow them to address the needs of their businesses virtually and securely! We are seeing personal changes from desktop to laptops move to Chromebooks - on the business side - these changes are even more advanced with Cisco Meraki!


What's after cellular and what types of phones will we be using - will there be hotspots everywhere instead of cell towers? Even our phones at work have moved to all IP based applications - we'll see what the future brings!


All of these services need to be secure - security will be big!


Those are my predictions so far!

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Joel’s Answer

Cloud computing, Edge technology, and 5G are some of the many up and coming technologies that will show a high demand. Data and network security is also a hot topic.
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Erik’s Answer

5G is definitely something that available now that virtually all businesses can take advantage of. When people think of 5G now, they only think of faster data speeds. With a 5G Ultra Wideband, it is a new network that's built from the ground up. It isn't built on top of 4G and uses a completely different spectrum. With 5G, the possibilities and its potential is limitless. It goes beyond just fast speeds. It will power and advance augmented and virtual reality. Self driving cars? Absolutely! Fully autonomous cars needs to be powered by a network that will deliver precise actions such as exactly where to turn, when to turn, staying on course and when to brake. Picture a doctor being able to perhaps operate on a patient (through robotics) hundreds of miles away. Once again, it's potential is untapped and we need ready and able professional to help businesses and regular people to understand how it works and how it will benefit everyone.