Ryan Tosadori

Ryan joined Verizon in 2002 and has held many positions throughout the company leading up to his current position as a Manager of Workforce Planning & Orchestration. In his current role he is involved with creating retail staffing strategy as well as delivering continuous attention to staffing mitigation situations. Ryan works with many different workgroups on achieving the proper staffing strategy to support the needs of the customers, employees, and Verizon as a whole. Staffing mitigation response requires him to be agile and quickly pivot within any strategy situation to adapt to the needs and happenings within the workforce to provide the highest level of support through change.

Prior to his current role, Ryan was a Sr. Analyst for Retail Strategy and Analytics on the Resource Management team. During his time in this role Ryan worked with all levels of field leadership on their staffing needs as well as staffing planning and ideation. Ryan was frequently involved in additional projects which helped further develop his project management, deck building, and presentation skills. Prior to this role Ryan was a Sr. Analyst for Retail Operations directly supporting the Associate Director. During his time in this role Ryan was tasked with reducing the risk footprint of the retail organization to generate cost savings to the business. Ryan was able to network with various individuals from our HQ risk management teams, operation risk management Sr. Analysts, BI developers, various Executive Leaders, as well as the field Sr. Managers and Sr. Analysts. This collective of individuals help to provide Ryan with the insight and empowerment to create the Retail Risk Scorecard. This tool was originally developed for the direct region that Ryan supported, and was later evolved into the recognized national standard helping to drive considerable cost savings in its first two years of use. As of March 2022, this tool is still in use by the organization. Prior to this role Ryan spent several years as a Field Operations Sr. Analyst. In this role Ryan worked directly in and with the field to support them with system and policy issues, inventory controls, risk management, training, and more. Additionally during this time Ryan took on a project management role and was instrumental in the launch of the retail inventory tool and created multiple training resources (including print and video) for the field nationally. Prior to his operational roles Ryan spent over 10 years in the retail stores in multiple roles such as in-store Customer Service, Sales Representative, and Assistant Manager.

Ryan is a hard working individual who strives to stand out as a leader, mentor, and problem solver. He has a strong analytical thought process and enjoys working with others to collaborate and drive change in the business. Ryan’s peers have described him as having a strong ability to objectively view situations and provide responses to support positive impact decision making. Ryan conducts himself with high integrity and has developed his project management skills over the years to become a well-organized, time bound professional.