Corina Fermin
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What is it like when your job gets tough?
It can be overwhelming to be responsible for so many clients, and have many issues come up that feel like they are out of my control. I've learned to take a step back when this happens, and focus on the intended outcome. What does the client need (not just what are they asking for), where are we at today, and what do we need to do to bridge the gap? This helps me identify who else I need to bring in for support, and allows me to keep conversations objective and focused on achieving the end goal.